- TEKsystems (St. Louis, MO)
- Position Title: Tier 1 Technical Support Location: St. Louis, MO, US Job Summary: Provides advanced technical advice and guidance on the ... and modify products to meet customer requirements. - Offer expert and second- tier technical support for the installation and repair of complex systems… more
- Robert Half Technology (Hesston, KS)
- …Network Troubleshooting * Basic Troubleshooting * Hardware Troubleshooting * Network Troubleshooting * Tier 1 Support Requirements * Minimum of three years ... will be actively involved in managing, troubleshooting, and providing support for various technical issues. Responsibilities: *...Ability to perform network troubleshooting * Experience in providing Tier 1 support * Knowledge… more
- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with ... strategy and tactics based on your analysis of outcomes. As a Technical Support Analyst you will ensure that our customers successfully connect to their… more
- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …medicines, solutions and services in more than 110 countries and regions. **Summary:** The ** Tier 1 Technical Support Specialist (TSS) for Medical ... field of IVD** at the Grifols DxCTS (Diagnostic Customer Technical Support ) Team has the primary responsibility...primary responsibility of providing the highest quality service and support ( tier 1 ) to Grifols… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Farfield Systems (Linthicum, MD)
- … Support Services) Customer Support - primarily focuses on requirements gathering, tier 1 support , technical writing, help documentation, and ... where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government...internal testing. Primary Skills: - technical writing - Confluence Secondary Skills: - System Engineering/requirements… more
- BlackBox (Miami, FL)
- …of the Job: Responsible for exceptional front line client support by providing Tier 1 technical support through analyzing and troubleshooting ... the request by solving or escalating the request to Tier 2 technical support staff....+ 1 + years of customer service or technical support experience. Technology Services or Managed… more
- Pulaski County Special School District (Little Rock, AR)
- …shelves.** 7. **Meet the diverse and developmental learning needs of all learners.** 8. **Provide Tier 1 technical support to faculty, staff and ... relationships with students, parents, staff and the community.** 2. **Perform general technical support and troubleshooting for end-users.** 3. **Test and… more
- Danaher Corporation (Bothell, WA)
- …point of contact for customers requiring assistance with Cepheid products. As a member of the Tier 1 Technical Support Team, you will provide product ... serving as the critical first link in Cepheid's Customer Care experience. Within the Technical Support group, you will be presented with opportunities to expand… more
- KBR (Houston, TX)
- …be a US Citizen Core Role and Responsibilities: Provides first line ( Tier 1 ) IT technical support to end users for account administration, distribution ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- HCA Healthcare (Nashville, TN)
- …and Qualifications** The Member Support Analyst is assigned a base of accounts and provides Tier 1 technical support as well as overall HPG ... an organization that invests in you as a Member Support Analyst? At HealthTrust, you come first. HCA Healthcare...has committed up to $300 million in programs to support our incredible team members over the course of… more
- Robert Half Technology (Tampa, FL)
- …of end user issues. Responsibilities: * Oversee the team of IT Help Desk Technicians providing Tier 1 technical support through various channels such as ... Service Desk tickets * Strong communication and problem-solving skills * Ability to provide technical support and train team members * Proven track record of… more
- Randstad US (Wayne, PA)
- …member completes the following activities under regular, frequent direction: + Provides entry level Tier 1 technical support across all platforms and ... computing. Job Description Duties and Responsibilities + Provides intermediate-level technical support for desktop endpoints which includes implementation,… more
- Percepta (Melbourne, FL)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented procedures ... **Description** **IT Support Services Technician** At Percepta, we bring first-class...Day, You'll** + Answer phone and ticket requests for technical assistance and perform tier 1… more
- The Erosion Company (Woodstock, GA)
- …with IT policies and procedures. IT Support + Provide Tier 1 / Tier 2 technical support for end-users, addressing hardware, software, and network ... of new employees, setting up their IT infrastructure, and providing day-to-day technical support . In this position, you will collaborate with both internal teams… more
- University of Miami (Coral Gables, FL)
- …month-end and year-end fiscal processes. Department Specific Functions 1 . Provides Tier 2 technical support for various enterprise applications, ... as required by the department. 2. Troubleshoots complex issues and provides advanced technical support for users encountering problems with these applications. *… more
- University of Washington (Seattle, WA)
- …**Product and Services Support ** * Responsible for providing Tier 1 and Tier 2 technical support for ORIS products and services. Including ... Specialists. o Continuous documentation improvement in collaboration with other technical support groups as well as cross-divisional...resolving Tier 2/3 requests and incidents. o 1 year writing documentation for technical and… more
- Belcan (Cincinnati, OH)
- …quality customer service and strong communication skills. This role will provide Tier 1 technical assistance and support for incoming queries and issues ... e-mail, or in person. - Diagnose, research and resolve tier 1 technical hardware and...- Direct unresolved issues to the next level of support personnel. - Identify and escalate situations requiring urgent… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- … technical support to our Sinclair stations. You will work closely with the Tier 1 support team, Compulse Leadership, Digital Trainers, as well as our ... analytical & customer centric individual to work as a Tier 2 Digital Technical Support ...Sinclair Digital products and Compulse processes. + Collaborate with Tier 1 support team members… more
- Janus Henderson Investors (Denver, CO)
- …and interpersonal skills + Ability to provide tier 1 and tier 2 technical support + Leadership skills for assisting with coaching, training of the ... Tier 1 support teams + Excellent problem solving, capable of working to deadlines, high level of attention to detail and have a keen desire to learn and… more
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