- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des ... tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help Desk roles. * Demonstrated… more
- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …and escalate as needed. Document and assist with streamlining technical processes. ** Tier 1 Cloud Support Position Requirements:** + **U.S. Citizen** ... If you are looking for a career as a Tier 1 Cloud Support and...of contact for end users and customers looking for technical assistance via phone, e-mail, and ticketing system. Triage… more
- AO Smith (Johnson City, TN)
- …and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Tier 1 work to assist ... Residential Tech Support Agent - Tier 1...processes, but in our people. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Hidden Level (East Syracuse, NY)
- …and Service Engineering groups to support the creation of Tier 1 and Tier 2 technical support guidelines and documentation. + Provide direction ... various environments. As we expand, we're looking for a Technical Support Manager to join our Service...**What We're Looking For:** + A passion for providing top- tier support to end-users. + A proven… more
- DoorDash (San Francisco, CA)
- …then we want to talk to you! About the Role You will be the head of Tier 1 Technical Support at DoorDash Labs. You will ensure that DoorDash Labs ... and motivated individual to build and lead our internal technical support function for robotics solutions solving...tech support + Build an internal tech support function from 0 to 1 with… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, ... operational client applications and security patches; + Provide Tier 2 technical support ; +...sexual orientation, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-6268 # of Openings 1… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Robert Half Office Team (East Syracuse, NY)
- …exceed set targets * Thorough knowledge of company Procedures and Policies * Ability to provide Tier 1 Technical Support to customers * Proficiency in ... accounts and process information. * Providing technical support and Tier 1 Support to customers as needed. Requirements * Proficient in Customer… more
- Southern Glazer's Wine and Spirits (Fort Worth, TX)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed by… more
- Southern Glazer's Wine and Spirits (Shakopee, MN)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed +… more
- Jack Henry & Associates (Springfield, MO)
- …it without you. Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message ... their computers. Technicians will escalate issues that extend beyond Tier 1 responsibilities. An excellent Help Desk...a minimum of 18 months of experience in a technical support environment. + Minimum of 12… more
- Trace Systems Inc (Shaw AFB, SC)
- …in Shaw AFB, SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call ... of basic client hardware and software issues); + Provide Tier 1 hands-on support to...requirements,US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher G ENERAL EXPERIENCE:… more
- Trace Systems Inc (Shaw AFB, SC)
- …troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and ... managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and… more
- Trace Systems Inc (Shaw AFB, SC)
- …troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and ... managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and… more
- TEKsystems (Frankfort, KY)
- …based out of Frankfort, KY. The group of 20+ Technicians provides Tier 1 & 2 technical support and handles a wide variety of calls and emails. Due to ... to be associated with the new staff members * 1 year of IT experience as a Help desk...Call center, Helpdesk troubleshooting, O365, Support , Phone support , Servicenow, Printers, Hardware, Technical Support… more
- Robert Half Technology (West Valley City, UT)
- Description We are offering a contract to permanent employment opportunity for a Tier 1 Technical Support role in greater Salt Lake City, Utah. ... Responsibilities: * Provide Tier 1 support to internal...and Windows. * Coordinate and provide valuable input to technical teams to aid in developing best practice solutions.… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …Enterprise Service Desk. This includes Incident Management, Monitoring, Call Center support , and Tier 1 technical support for NTT Customers and ... The Manager, IT Data Center Operations will lead a talented and diverse technical support team, ensuring the seamless support of multiple core business… more
- Trace Systems Inc (Shaw AFB, SC)
- …more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) + Install, configure, operate, ... operational client applications and security patches; + Provide Tier 2 technical support ; +...sexual orientation, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-6271 # of Openings 1… more
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