- Insight Global (Durham, NC)
- Job Description Insight Global is searching for a Tier 1 Helpdesk Specialist to join the team of a local government client in Durham, North Carolina. This ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1 -2 years of relevant IT experience Experience providing both… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more
- Project Renewal, Inc. (New York, NY)
- …the telephone, via remote connections and in person. Essential Duties & Responsibilities: * Provide Tier 1 and 2 helpdesk support by phone and in-person * ... IT Helpdesk Specialist Information Technology- Varick Street, 200 Varick...* Experience providing desktop user support, in an MS Windows environment * Exceptional customer service skills * Excellent… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...troubleshoot printers, and computer hardware, provide user support on Windows current operating system, provide user support on current… more
- SAIC (Austin, TX)
- …delivery transaction + Follows procedures to ensure effective support coordination between IT Service Desk ( Tier 1 ), Tier 2, and Tier 3 resources ... **Description** SAIC is hiring for a ** Helpdesk Support** position onsite in **Austin, TX** to...up to twice a year.** **JOB DESCRIPTION:** + Support Windows 10/11, Microsoft Office products (Word, Excel, PowerPoint, Outlook),… more
- TEKsystems (Dimondale, MI)
- …they are allowed. If the technician cannot resolve the problem they will escalate to the tier 2 team. It is a Windows 10 environment and they use a ticketing ... Description: This position is working on an Enterprise Helpdesk . The helpdesk takes all incoming...hardware. + Answer technical phone lines Top Skills' Details: 1 ) 6 months of Service Desk/Help Desk experience: Taking… more
- CACI International (Norco, CA)
- …None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this position, you ... Helpdesk Technician Job Category: Service Contract Act Time...from equipment malfunction or observational errors. + Collaborate with Tier -2 support for failure identification and resolution + Assist… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...essential. + In-depth knowledge of desktop operating systems (eg, Windows , macOS), server systems, software applications, and advanced network… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Windows OS Help/Service Desk… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical...skills. + Basic understanding of desktop operating systems (eg, Windows , macOS) and common software applications. + Proficiency in… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...essential. + Strong knowledge of desktop operating systems (eg, Windows , macOS), software applications, and network concepts. + Proficiency… more
- Georgia Military College (Milledgeville, GA)
- Tier 1 Technician (PT) Job Details Job...+ Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as ... Military College is now accepting applications for a part-time Tier 1 Technician. This position will assist...+ High School diploma + Being familiar with the Windows OS, Apple Oss, and Microsoft Office Suite Preferred:… more
- US Signal Company LLC (Des Moines, IA)
- …timely resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US Signal's ... and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level...This position also requires competency in all facets of Windows and Linux Server problem isolation and resolution. Strong… more
- Sharp Electronics Corporation (Downers Grove, IL)
- …The National Helpdesk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- State of Colorado (Denver, CO)
- …Information Technology Support team. This position's role is to provide tier 0 and tier 1 IT helpdesk support to the Colorado State Legislature. As a ... Number MCA101824 Department Legislative Council Opening Date 10/18/2024 Closing Date 1 /17/2025 11:59 PM Mountain FLSA Determined by Position Primary Physical Work… more
- Robert Half Technology (Philadelphia, PA)
- …an organized and efficient helpdesk system. Responsibilities: * Efficiently troubleshoot Tier 1 hardware and software issues using various platforms. * ... email access for customers. * Regularly update and reimage Windows Operating Systems. * Manage and ensure smooth operations...File permissions and access. * Ensure timely resolution of helpdesk inquiries. * Oversee the remote reimaging of laptops.… more
- TEKsystems (Kansas City, MO)
- …timely, and reliable IT support to ensure mission readiness. Responsibilities fall into 3 categories: 1 .) Tier 1 Support: Serve as the initial point of ... IP Address, Task Manager, Global Address List, HOSTS files, active directory, Windows 10, Helpdesk troubleshooting, Password reset, Office 365, Service desk,… more
- Savers | Value Village (Bellevue, WA)
- …Pay** + Based on position and full-time/part-time status + 6 paid holidays plus 1 to 2 additional floating holidays **Team member discounts** + Up to 50% off ... environment to mitigate potential future performance and capacity concerns. + Provides Tier 3 support for all Retail Systems. + Maintains detailed documentation of… more