- Frye Regional Medical Center (Hickory, NC)
- …required. ACLS and NIH within 3 months of hire or transfer into the position. Surgical: BLS required. Tier I: $54.81 Tier 2 : Meet all Tier 1 criteria and ... Care Unit (NICU); Emergency Department (ED); Labor/Delivery/Recovery (L&D) Certifications Required for Tier 2 : CVICU: BLS required. ACLS, NIH and Handle with… more
- Dexian - DISYS (Denver, CO)
- …City's facilities. The IT Technicians provide Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... and communicating devices for the entire organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier 2...organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier 2 support to end-users in solving… more
- Careerbuilder-US (Indianapolis, IN)
- …Technical Support : Provide expert-level technical support to resolve complex IT issues escalated from Tier 1 and Tier 2 teams, ensuring timely and effective ... troubleshooting steps. Knowledge Sharing : Provide training and knowledge transfer to Tier 1 and Tier 2 support teams to enhance their technical skills and… more
- Indotronix International Corporation (Lewisburg, TN)
- …* Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are also responsible for triage and assistance of ... a customer need can be met or will it require a case transfer to Tier 2 . Responsibilities for this position may include: - Answer incoming calls and respond to… more
- Butler Aerospace and Defense (Lewisburg, TN)
- …* Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are also responsible for triage and assistance of ... need can be met or will it require a case transfer to Tier 2 .Specific Responsibilities for this position may include: - Answer incoming calls and respond… more
- Merck & Co. (Durham, NC)
- …management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2 , as requiredCoach the team to ensure work orders and inventory ... weekday schedule until shift is required. Routine shift will be 2 - 2 -3, 12-hour night shift schedule, including holidays and alternating weekends. Required… more
- BioAgilytix (Durham, NC)
- …in a professional manner, face to face, on the telephone and in writingAbility to handle Tier 2 and Tier 3 incidentsAbility to plan and prioritize work ... without supervisionAbility to manage Active Directory, DNS, and other server-based applications assigned.Ability to work in a fast-paced environment where multiple projects are in process and must be completed in a timely mannerAbility to deal effectively with… more
- BioAgilytix (San Diego, CA)
- …professional manner, face to face, on the telephone and in writing Ability to handle Tier 2 and Tier 3 incidents Ability to plan and prioritize work without ... supervision Ability to manage Active Directory, DHCP, DNS, and other server-based applications assigned. Ability to work in a fast-paced environment where multiple projects are in process and must be completed in a timely manner Ability to deal effectively… more
- Butler Aerospace and Defense (East Syracuse, NY)
- …* Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are also responsible for triage of remote access ... or wifi capable products such as thermostats. IdentifyRequirements: * Microsoft Office proficient * Type 35-45 words per minute * Excellent verbal and written communication skills * HS Diploma/GEDBenefits provided: 401K, medical, dental, and vision, sick time… more
- Aequor (Tampa, FL)
- …quality standards. Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more complex Field/Scientific application ... Spanish). Candidate must be able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call center telephony and ticket system… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …* ITIL 4 Certification (Preferred) Security Clearance * Public Trust Moderate ( Tier 2 ) Other (Travel, Work Environment, DoD 8570 Requirements, Administrative ... Notes, etc.) * This is a swing shift position with hours ranging from 2 :00PM - 10:30PM. * This position requires availability to work in rotating shifts, including… more
- Dexian - DISYS (Raleigh, NC)
- …members and knowledgeable of all team technologies. * Responds to engagements from the tier 2 operations teams to provide production fixes and root cause ... remote hybrid work but must be willing to report to the Raleigh facility minimum 2 -3 days per week.We are seeking a Windows Automation Engineer (SME) to join our… more
- Percepta (Melbourne, FL)
- …for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures ... phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident detailed documentation in Service Now or… more
- Agile (Duluth, GA)
- …has: 2 + yearsa experience with Salesforce Marketing Cloud Administration Experience with Tier 1/ Tier 2 support related to data quality, configuration ... defects, imports & exports, etc Keywords: Salesforce, Salesforce.com, SFDC, Force.com, Salesforce Marketing Cloud, Apex Salesforce CRM, Client Relationship Manager, Customer Relationship Manager more
- Aequor (San Diego, CA)
- …to ensure solutions are built to requirements and specifications Facilitate resolution of Tier 1 and 2 application issues for business partners and escalate ... to vendor support as needed Act as operational point person for existing systems including holding recurring operational meetings with business partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of… more
- Russell Tobin & Associates (Raleigh, NC)
- …and security role maintenance.Job duties include, but are not limited to:* Provide Tier 1 and above support for end users through ticketing system* Oversee and ... Back Office and Onboarding processing* In lieu of degree 2 - 4 years of experience in a Human...of experience in a Human Resources role* Experience with Tier 1 support in managing end users requests and… more
- Kinetic Personnel Group (Riverside, CA)
- …our staffing solutions to meet client needs. Identify, source, and attract top- tier candidates for open positions. Manage the entire sales & recruitment cycle, ... and assist with offers. Utilize our technology and online resources to find top- tier candidates. Help candidates navigate their career path and find the best fit… more
- Merck & Co. (Durham, NC)
- …improvement-- Review and approve compliance documents, as per procedures or need.Supply/Support Tier - Exercise judgment and decision making to ensure a quality ... in a manufacturing, technical, support, or Military role.-Bachelor's degree and two ( 2 ) years of experience in a direct GMP, biotechnology, and manufacturing… more
- Expedite Technology Solutions, LLC (Richardson, TX)
- …tiers for client-facing web applications according to design and/or functional specification. 2 . Obtain and maintain familiarity (systems, classes, code) with all EA ... databases and middle- tier applications to contribute ad-hoc programming support and bug...Perform other duties as assigned. Years of Experience needed: 2 years+ Years of Experience Level of Education: Bachelor's… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …within the organization. The Director will provide oversight and guidance to 2 -3 direct reports in addition to other cross-functional team members. Ensure ... to monitor performance of improvementsPeople Management and LeadershipDirect oversight of > 2 direct reportsAttract, hire, retain, coach, develop and promote talent… more
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