- Jabra (Lowell, MA)
- …tickets to Tier 3 when applicable. While the ticket resides in Tier 2 , owns all communication with internal and external stakeholders. **Key ... Teams Rooms and Zoom Rooms + Drive and own the tickets escalated to Tier 2 , acting as ticket owner and point of contact for customers/stakeholders while that… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... of Travel: Local * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for providing second level service and… more
- General Dynamics Information Technology (Springfield, VA)
- …8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 services, which is ... containment, eradication, and recovery measures for events and incidents. CSOC Tier 2 services includes malware and implant analysis, and forensic artifact… more
- CACI International (St. Louis, MO)
- CSOS II/ Tier 2 , Shift 4 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage ... stand-down; + Conduct Quality Control reviews of a percentage closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, and… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Weekday 2nd Shift Lead ( Tier 2 ) **Department:** SOC **Location:** Washington, DC MindPoint Group is searching for a **Incident ... to the next level and join us as a Tier 2 SOC Analyst. You will play...level and join us as a Tier 2 SOC Analyst. You will play a critical role...growth. One of the most critical tasks for our Tier 2 SOC Analysts is learning. We… more
- Leidos (Washington, DC)
- …timely and accurate fashion. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2 ) Lead, you will be responsible, to include, but not ... a quicker resolution to users in the future. + Continuously provide feedback on Tier 1/ Tier 2 knowledge articles and ensure that instructions include steps … more
- Robert Half Technology (Seattle, WA)
- …to join a local law firm client. In this role, you will be responsible for providing Tier 1 and Tier 2 support to end users, managing the ticket queue, ... in Downtown Seattle, Washington Schedule: Monday-Friday (8-5pm) Responsibilities: + Provide Tier 1 and Tier 2 support to end users, resolving technical… more
- SKC Communication Products LLC (WI)
- …by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0- 2 years Tier 2 - 2 + years Preferred Certifications Avixa CTS Biamp ... Tier I Service Technician + Provide customer service and...SKC operates up to standards on a daily basis. Tier II-in addition to Tier I responsibilities +… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst Shift 1 ( Tier 2 ) **Department:** SOC **Location:** Washington, DC MindPoint Group is searching for a **Incident Response Analyst** to ... to the next level and join us as a Tier 2 SOC Analyst. You will play...level and join us as a Tier 2 SOC Analyst. You will play a critical role...growth. One of the most critical tasks for our Tier 2 SOC Analysts is learning. We… more
- ManTech (Stennis Space Center, MS)
- …based in the DC/Maryland/Virginia area, or Chandler, AZ. We are looking for a ** Tier 2 NOSC** **Analyst** with responsibility to provide daily management and ... and alerts. **Responsibilities include, but are not limited to:** + Provide Tier 2 support by analyzing network traffic and various log data to determine… more
- Leidos (Springfield, VA)
- …corresponding hardware and software combined solutions through network modeling. The job duties of the Tier 2 Technician are as follows: + The Tier II ... **The Digital Modernization Sector at Leidos** has an opening for a ** Tier II Technician** to support computer data communications systems, in providing design… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst ( Tier 2 ) **Department:** SOC **Location:** Washington, DC Here at MindPoint Group, we believe our Incident Response Analyst analysts ... services. Take your career to the next level and join us as a ** Tier 2 Incident Response Analyst** . You will play a critical role in conducting in-depth… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration ... protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support) to join our team to support our intelligence customer… more
- SAP (Herndon, VA)
- …individual contributions, and a variety of benefit options for you to choose from. SAP NS2 Tier 2 / 3 SOC Incident Responder - Hybrid / Herndon, VA **COMPANY ... incident response tasks, you'll provide advanced technical expertise and support Tier 2 /3 actions, acting as an escalation point for complex incidents requiring… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment and utilizing the… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist - Tier 2 ** to join our team in Washington, DC. This position ... or Tier 3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes end-user satisfaction. + Closes… more
- Leidos (Rockville, MD)
- …administrator and deskside technical support at our customer site as a **Deskside Technician ( Tier 2 ).** **Routine Duties Will Include:** + This person will be a ... practices according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst** to join our team in ... or Tier 3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes end-user satisfaction. + Closes… more
- SKC Communication Products LLC (IL)
- …12. Provide any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1. Ability to ... MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1. Work with Lead...AV Technician to complete all phases of installation projects. 2 . Tasks including rack assembly, equipment placement and equipment… more
- General Dynamics Information Technology (Las Cruces, NM)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT is looking for hands-on Tier 2 technicians in support of multiple data centers at several ... with power distribution units (PDUs) in equipment racks and cabinets. Our Tier 2 technicians will also be responsible for updating cabling and equipment data… more
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