- Robert Half Technology (Waterloo, IA)
- Description **MUST BE AUTHORIZED TO WORK IN USA** We are on the lookout for a Tier 2 Support Engineer to join a client of ours in the Waterloo, IA. In this ... must have a minimum of 2 years of experience as a Tier 2 Support Engineer or in a similar role. * Familiarity with Computer Hardware is essential. *… more
- Fusus (Peachtree Corners, GA)
- …safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the Fusus ... hours Troubleshoot Customer support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document all work within… more
- Insight Global (Research Triangle Park, NC)
- …. Provides troubleshooting methodologies to independently solve problems in broad, complex & unique networks with mixed media & protocols. . CCNA proficiency and ... associated experience supporting Cisco network products and protocols as well as command of executional best practices. . Initial Point of Contact for incident management and escalation of incidents to ensure issue resolution. . Assists Operations Manager in… more
- SKC Communication Products LLC (IL)
- …Medium to high level risk . Complex programming Additional Requirements: . Must be at a Project Engineer with a minimum of 2 years out in the field . Must be ... Title: Design Engineer Reports to: Josh Starkey Department: Operations Employment...InfoComm AV Design 1: Environment . InfoComm AV Design 2 : Infrastructure . InfoComm AV Design 3: Applied Design… more
- Fortive Corporation (Fairport, NY)
- …Support:_ + Provide tier 1 quotations and technical documentation, escalating to tier 2 Applications Engineer or Order Administrator where necessary. + ... Act as tier 1 phone support for inbound calls, escalating to tier 2 Applications Engineer or Order Administrator where necessary. + Provide proactive… more
- Capgemini (Atlanta, GA)
- …latest IT infrastructure technologies and trends. Manage and prioritize the workload of the Tier 2 engineer team, ensuring timely resolution of incidents and ... driven and experienced IT Production Operations Manager to lead a team of Tier 2 engineers in a fast-paced Multiple System Operator (MSO) environment. You will… more
- BAE Systems (Sterling, VA)
- …(ELM), IBM Riskonnect, Tableau, and digital modeling applications + Tier 1 and Tier 2 Cloud engineer must have significant knowledge and background in ... Provide troubleshooting and administrative support at Tiers 1 & 2 for AWS cloud-based enterprise system such as Microsoft...installation, and maintenance of system components + Support other Tier 3 and Tier 4 personnel with… more
- The Walt Disney Company (Charlotte, NC)
- …incidents are escalated from a shared operations team ( tier 1) to the Media Engineer II's ( tier 2 ) and beyond. Additionally, while Media Engineer ... Production Software and Virtual Environment and more. The Media Engineer II position is the perfect role for an... II position is the perfect role for an engineer who has some hands-on sustainment and design/build experience… more
- Allied Universal (Fullerton, CA)
- …rendered. (All requirements are software and hardware support program related) + Provide Tier 2 level phone support duties when not performing onsite services. ... AMAG Technology, an Allied Universal(R) Company, is hiring a Tier 3 Technical Support Engineer . A ...+ Take ownership of Tier 2 tickets that aren't resolved in… more
- ManTech (Herndon, VA)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer ** to...related field) or equivalent + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- BAE Systems (Sterling, VA)
- …computing solutions, and/or physical and logical communications networks for the organization. + Provides Tier 2 and Tier 3 support to service requests and ... may be available based on position level and/or job specifics. ** Tier 3 Network Engineer ** **108011BR** EEO Career Site Equal Opportunity Employer. Minorities .… more
- ManTech (Vienna, VA)
- **ManTech** is seeking a talented ** Tier I Support Engineer ** for **Tysons, VA** . In this role, you will be part of a global team that provides 24x7 support to ... a meaningful resolution to Customer + Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues and act… more
- TEKsystems (Durham, NC)
- …1) Experience supporting and troubleshooting IOS XE and IOS XR 2 ) Experience troubleshooting NCS servers (Network Controlled System) 3) Troubleshooting experience ... of the team, you will join a team of 30- Tier 3/4 Customer Support Engineers. These engineers specialize in...specifically with IOS-XE. Day to Day Responsibilities: The successful Engineer will effectively assess the customer's situation and help… more
- Logitech (Camas, WA)
- **Job Summary** The T3 Support Engineer is responsible for resolving high-complexity enterprise support issues and escalations--finding solutions to difficult ... times of unusually high support volume the T3 Support Engineer may be asked to assist in maintaining department...least 5 years video-conference (VC) troubleshooting experience + Minimum 2 years of providing remote technical support + 6… more
- SKC Communication Products LLC (IL)
- …12. Provide any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1. Ability to ... MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1. Work with Lead...AV Technician to complete all phases of installation projects. 2 . Tasks including rack assembly, equipment placement and equipment… more
- TAD PGS, Inc. (Laurel, MD)
- …experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be ... updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay Cuba ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who...or higher? Preferred Qualifications + Systems Administration or Network Engineer background a plus + Working knowledge or experience… more
- Red River (Chantilly, VA)
- …RRMS NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network ... directing the assignment of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC workforce, you'll play a… more
- SKC Communication Products LLC (NY)
- …12. Provide any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1. Ability to ... Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the...AV Technician to complete all phases of installation projects. 2 . Tasks including rack assembly, equipment placement and equipment… more
- SKC Communication Products LLC (NY)
- …are fabricated as directed by Lead Installation Technicians or Project Engineer *Work alongside & communicate regularly with Lead Installation Technician, Project ... Engineer & Project Manager to ensure work quality, performance and materials meet required schedule and client expectations *Assigned tasks relating to job site work… more
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