- Jabra (Lowell, MA)
- …Technology for life's new rhythm.As part of the Product Support Team, the Jabra Support Engineer , Tier 2 will be resolving technical escalations from Tier ... to Tier 3 when applicable. While the ticket resides in Tier 2 , owns all communication with internal and external stakeholders. **Key responsibilities:** +… more
- Fusus (Peachtree Corners, GA)
- …safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the Fusus ... hours Troubleshoot Customer support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document all work within… more
- Insight Global (Research Triangle Park, NC)
- …. Skills and Requirements . TS Clearance Required . Must have IAT 2 level certification (Sec+, CCNA-Security, SySA+, GICSP, GSEC, CND, or SSCP) . CCNA ... Certification . Showcase CCNP level knowledge (does not need cert) to include knowledge of: | IPSEC or GRE | Familiar with Cisco CLI | Cisco Dynamic Multipoint VPN, VRFs, VSS, Routing protocols (specifically EIGRP), VLANs, HSRP, ACLs, NAT, Upgrading Cisco… more
- SKC Communication Products LLC (NY)
- …Medium to high level risk . Complex programming Additional Requirements: . Must be at a Project Engineer with a minimum of 2 years out in the field . Must be ... Title: Design Engineer Reports to: Josh Starkey Department: Operations Employment...InfoComm AV Design 1: Environment . InfoComm AV Design 2 : Infrastructure . InfoComm AV Design 3: Applied Design… more
- University of Michigan (Ann Arbor, MI)
- AV Operation Support Tier 2 / Tier 3 Apply...AV Operation Support Tier 2 / Tier 3 **Job Title** Project Engineer Intermediate **Work ... functioning correctly. + Develop and deliver training sessions for Tier 1 support teams of AV technology and equipment....2 to 4 years experience as a project engineer + Minimum of 2 -3 years of… more
- Fortive Corporation (Fairport, NY)
- …Support:_ + Provide tier 1 quotations and technical documentation, escalating to tier 2 Applications Engineer or Order Administrator where necessary. + ... Act as tier 1 phone support for inbound calls, escalating to tier 2 Applications Engineer or Order Administrator where necessary. + Provide proactive… more
- Capgemini (Atlanta, GA)
- …latest IT infrastructure technologies and trends. Manage and prioritize the workload of the Tier 2 engineer team, ensuring timely resolution of incidents and ... driven and experienced IT Production Operations Manager to lead a team of Tier 2 engineers in a fast-paced Multiple System Operator (MSO) environment. You will… more
- US Tech Solutions (Spring, TX)
- …incidents are escalated from a shared operations team ( tier 1) to the Media Engineer II's ( tier 2 ) and beyond. Additionally, while Media Engineer ... **MUST HAVES:** 1.) Knowledge and experience with Fiber Optics 2 .) Previous experience ( 2 + years of experience)...Software and Virtual Environment and more. + The Media Engineer II position is the perfect role for an… more
- The Walt Disney Company (Bristol, CT)
- …are escalated from a shared operations team ( tier 1) to the Media Engineer II's ( tier 2 ) and beyond. They are able to tackle the most complicated ... Software and Virtual Environment and more. The Sr. Media Engineer is, simply put, is an expert engineer... Engineer is, simply put, is an expert engineer in the acquisition, production, and distribution of media… more
- Red River (Washington, DC)
- …including ongoing maintenance - Lead troubleshooting of trouble tickets escalated from Tier 2 Support, diagnosing hardware and software issues - Participate ... We are seeking a skilled and experienced Tier III Helpdesk Engineer to join...customers to resolve outages and other troubles escalated from Tier 2 - Engage regularly with Program… more
- ManTech (Herndon, VA)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer ** to...related field) or equivalent + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- SOLUTE Careers (North Liberty, NC)
- Sigma Defense's Network Operations team is seeking a charismatic Tier III Network Engineer to join the mission. This engineer should have the ability to ... a worldwide architecture of customer focused equipment. The Senior Network engineer will be responsible for developing, engineering, and testing network… more
- CACI International (Sterling, VA)
- …Service Manager, ensuring timely updates and resolution. * Escalate complex issues to Tier 2 support as necessary, providing detailed documentation of the ... Operations and Support Engineer ( Tier 1) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type:… more
- ManTech (Vienna, VA)
- **ManTech** is seeking a motivated, career and customer-oriented ** Tier I Support Engineer ** to join our team in **Tysons, VA** . In this role, you will be part ... a meaningful resolution to Customer + Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues and act… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... of 3 years' experience in related field; Or a 2 year degree with a minimum of 5 years'...have been achieved.Relevant Experience required: Experience in a Network Engineer role.Knowledge required: Microsoft Server operating systems (OS) 2016… more
- Warner Bros. Discovery (Washington, DC)
- …management and resolution via our in-house service management system(s). The BIT Post Production Engineer will provide tier 2 support for media creation ... **Your New Role** **:** The Broadcast & IT Systems Engineer requires a solid understanding of technology and practices...advanced computer graphics activities. You will collaborate with the tier 2 and tier 3… more
- Logitech (Camas, WA)
- **Job Summary** The T3 Support Engineer is responsible for resolving high-complexity enterprise support issues and escalations--finding solutions to difficult ... times of unusually high support volume the T3 Support Engineer may be asked to assist in maintaining department...least 5 years video-conference (VC) troubleshooting experience + Minimum 2 years of providing remote technical support + 6… more
- SKC Communication Products LLC (IL)
- …12. Provide any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1. Ability to ... MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1. Work with Lead...AV Technician to complete all phases of installation projects. 2 . Tasks including rack assembly, equipment placement and equipment… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay Cuba ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who...or higher? Preferred Qualifications + Systems Administration or Network Engineer background a plus + Working knowledge or experience… more
- Red River (Chantilly, VA)
- …RRMS NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network ... directing the assignment of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC workforce, you'll play a… more
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