- TekSynap (Arlington, VA)
- …in related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to ... the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- Candela Corporation (Marlborough, MA)
- …setting remote access, and monitoring system health. . Serve as anescalation point ( tier 2 and 3) for the helpdesk team to solve end-user requests. . Take ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced technical support… more
- Chenega Corporation (Stafford, VA)
- …in their business. The ** Helpdesk Specialist, Mid** is the customer-facing Tier 2 Help Desk representative. This vital position is responsible for ... **Req ID:** 34466 **Summary** ** Helpdesk Specialist, Mid** **Stafford, VA** Are you ready...week, including some new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances.… more
- ICF (Washington, DC)
- …and dashboards for unaccompanied children in care of ORR. + Providing Help Desk ( Tier 0, Tier 1 and/or Tier 2 ) support to end users of ORR data systems. ... Support Specialist will report to a divisional or bureau lead for supervision and assignments. Positions will be fully...data science, or other social science related subject. + 2 + years in a help desk role. + 1+… more
- Distributed Solutions Inc. (Reston, VA)
- …with polygraph + 2 + years prior of documented work experience as Helpdesk Lead . + Understanding of Ticketing systems. + Experience with logic structures. ... and clients understand issues, opportunities, and proposed solutions. The Helpdesk Lead is responsible for providing professional...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3… more
- Public Consulting Group (Astor, FL)
- …use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
- LifeCenter Northwest (Bellevue, WA)
- …phone, helpdesk ticketing system, and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + ... Troubleshoots computer problems and maintains records via helpdesk . + Determines source of computer problems, ie, hardware, software, network, and user. + Consults… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- Leidos (Chantilly, VA)
- …an operations team and 3+ years managing server maintenance and support + 3+ years experience managing Tier 2 - 24x365 Helpdesk support to include Tier 3 ... are seeking a Network and Systems Operations Manager, to lead the operations team. This is a Key Position...analysts, supporting the customer mission. You'll be managing the Tier 2 and Tier 3… more
- Leidos (Washington, DC)
- …be worked out of our customer's facilities in Washington, DC.** The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite and remote ... Tier 1 Help Desk Agents to manage performance to...contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact… more
- Public Consulting Group (Columbus, OH)
- …use of the system for end users and administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- Chenega Corporation (Albuquerque, NM)
- …practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support. + ... + Associate's degree or combination of education and experience. + 2 + years of related technical experience in supporting Information Technology environment… more
- Fujifilm (Mesa, AZ)
- …and on-site applications support, FUJIFILM Electronic Materials supplies the world's top tier semiconductor manufacturers with a broad array of products and services ... Management/Change Management, Development and Documentation (35%)** + Act as Project Lead and own responsibilities for development projects. + Work with all… more
- General Dynamics Information Technology (Washington, DC)
- …of related experience **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to 8am - Saturday ... - Wednesday** OR **Option 2 : Midnight to 8am - Thursday - Monday** **By...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer… more
- Alaant (Glens Falls, NY)
- …are seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and ... handle user account administration in Active Directory. + **Team Leadership** **:** + Lead and mentor the IT support team, ensuring needed resources are available,… more
- Epsilon, Inc (Quantico, VA)
- …needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + Code, ... switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment such as...the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
- Motion Recruitment Partners (Westlake, LA)
- …written and verbal communication skills 2 . 2 + years work experience in helpdesk /desktop support 3.Have lead or have been a significant contributor on IT ... recruiting process 1. Are you available for work within 2 weeks? 2 . Would you be comfortable...server, network and audio/video lifecycles Escalate unsolved issues/problems to tier 3 support team. Document the situational facts, activities,… more
- Northrop Grumman (Linthicum, MD)
- …+ General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... for this Pipeline requisition are: + Perform as primary lead Linux Systems Administrator for a large, classified government...join us! **Salary Range:** $95,800 - $143,600 **Salary Range 2 :** $119,200 - $178,800 The above salary range represents… more