- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- Red River (Washington, DC)
- …ongoing maintenance - Lead troubleshooting of trouble tickets escalated from Tier 2 Support, diagnosing hardware and software issues - Participate in ... We are seeking a skilled and experienced Tier III Helpdesk Engineer to join...customers to resolve outages and other troubles escalated from Tier 2 - Engage regularly with Program… more
- Distributed Solutions Inc. (Reston, VA)
- …with polygraph + 2 + years prior of documented work experience as Helpdesk Lead . + Understanding of Ticketing systems. + Experience with logic structures. ... and clients understand issues, opportunities, and proposed solutions. The Helpdesk Lead is responsible for providing professional...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
- Alaant (Glens Falls, NY)
- …Support experience? Are you looking for an opportunity to lead and manage a team ( Tier 1 and Tier 2 )? If so, Alaant Workforce Solutions has an ... improve the user experience. + **Team Leadership** **:** + Lead and mentor the helpdesk support team,...Leadership** **:** + Lead and mentor the helpdesk support team, ensuring performance standards, resource availability, and… more
- Public Consulting Group (Columbus, OH)
- …use of the system for end users and administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- General Dynamics Information Technology (Washington, DC)
- …of related experience **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to 8am - Saturday ... - Wednesday** OR **Option 2 : Midnight to 8am - Thursday - Monday** **By...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer… more
- Epsilon, Inc (Quantico, VA)
- …needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + Code, ... switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment such as...the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
- Dana-Farber Cancer Institute (Boston, MA)
- …support for learning content creators and local administrators. Provide documentation and training for " Tier 1 and 2 " helpdesk and service center resources ... Reporting to the Vice President for Talent Management and HR Services, you will lead a team of approximately 3 full-time professionals in a learning and talent… more
- Northrop Grumman (Linthicum, MD)
- …+ General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... for this Pipeline requisition are: + Perform as primary lead Linux Systems Administrator for a large, classified government...join us! **Salary Range:** $93,000 - $158,470 **Salary Range 2 :** $115,400 - $196,430 The above salary range represents… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the quality of ... performance, in real-time, and report conditions and anomalies to the designated team lead . + Monitor FMV downlink equipment for nominal operations and report any… more
- ITW (Appleton, WI)
- Miller is about building things that matter. We lead the welding industry in building advanced, solution-focused products and meeting crucial needs for welding ... new standards, maintaining reliability and improving performance metrics + Provides Tier 3 support for the Enterprise network: including routing, switching,… more