- NuAxis Innovations (San Francisco, CA)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist** Location **San Francisco,...discussion with users and hands-on assistance. + Provides on-site support to end users on a variety of issues.… more
- RWE Clean Energy (Austin, TX)
- …progress. + Ensure smooth handoff of systems from Tier 3 project teams into Tier 2 support for long-term operations. + Serve as the senior-level ... and operational direction for the company's OT infrastructure. This role oversees two Tier 2 life-cycle support teams-Networking and Security-responsible for… more
- Mom's Meals (North Jackson, OH)
- …ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow ... Position SummaryThe IT Support Specialist I provides front-line technical support...excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work… more
- SMBC (Charlotte, NC)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... base to local markets and the organization's extensive global network . The Group's operating companies in the Americas include...Finance and Leasing Co., Ltd. **Role Description** The Cloud support specialist is responsible for the support … more
- Arvato Bertelsmann (Las Vegas, NV)
- … 2 years of experience working with RF Guns preferred * Minimum of 2 years of experience with network configurations preferred * Familiarity with working in ... Join the technology-driven team at Arvato as an IT Onsite Support Technician, where you'll be the first point of contact for onsite technical assistance. In this… more
- Harford Community College (Bel Air, MD)
- …(16) hours of course instruction in Principles of Adult Education OR two ( 2 ) years nursing-related teaching experience. Tier I: No prior teaching experience ... Instructor **Starting salary range or starting hourly rate range** Tier I: $47.22; Tier II: $50.53 based...the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges.… more
- Merck & Co. (Rahway, NJ)
- …and optimize supplier capabilities to address business requirements.Drive cost savings and value generation, tier 1 and tier 2 supplier diversity and scope 3 ... dedicated to ensuring the effective acquisition of critical site services that support our company's mission to discover, develop, and deliver innovative medicines… more
- Oregon State University (Bend, OR)
- …of computer technology at Oregon State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated ... part of a local team that is tasked with providing direct technical assistance and support for network , hardware, and software. This is a unique opportunity to… more
- CyrusOne (Chandler, AZ)
- …a technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned....end to end. + Build circuits in online database network management tool, perform circuit audits, and assist in… more
- Tyto Athene (Reston, VA)
- …locations. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, ... and receives calls on standard office automation tools, hardware and network problems, access and security problems, remote access issues, on-line related training… more
- NuAxis Innovations (Falls Church, VA)
- …responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and software issues, manage mobile ... while gaining experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices, and… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …to the knowledge management repository.** **7. Act as on-site troubleshooting and repair support for ExecHelp and Tier III teams during off-hours (ie, Hands-on ... and systems in near real time (eg, hardware, and network ), respond to messages, and take corrective action as...assignments.** ** 2 . Must have a minimum of 2 years of related experience providing support … more
- Tyto Athene (San Diego, CA)
- …River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments, and ... resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San...receives calls on standard office automation tools, hardware and network problems, access and security problems, remote access issues,… more
- Colonial Pipeline Company (Alpharetta, GA)
- …+ Hand-on impact by supervising network refreshes, firmware upgrades, and responding to tier 2 /3 field support requests. + Collaborate across teams by ... insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come...United States, transporting more than 100 million gallons or 2 .5 million barrels per day. Colonial transports various grades… more
- Schrdinger (NY)
- …and resolve Tier 1 and Tier 2 technical support escalations regarding desktop, server, network , and application issues + Collaborate with ... You will ensure the stability and efficiency of the systems that support our scientific applications and business operations. Your expertise will be crucial… more
- National Renewable Energy Laboratory (Golden, CO)
- …define standard work flow processes for in-take and feedback to clients. + Performs network support including, but not limited to, checking network ... by ITS. Small amounts of Windows, Linux, and network administration will be required to support ...wireless client connection issues + Experience working with layer 2 network switches - Cisco and Mellanox/Cumulus… more
- Tyto Athene (Ashburn, VA)
- …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... is searching for a **Cyber Defense Forensics Lead** to support a law enforcement customer in Ashburn, VA. You...in the last two years including: + Host-based and network -based monitoring + Insider threat detection tools + Host-based… more
- Indorama Ventures (Pasadena, TX)
- …records and updates CI attributes aligned to asset lifecycle, change, and incident records ( Tier 2 analysts are expected to reconcile data quality with the ... for all. **What we're looking for:** The technician provides daily IT onsite support for offices and production facilities in Clear Lake, Pasadena and other… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …escalation as required. - Develop, maintain, and implement SOPs and other documentation. - Support Network devices. - Other duties may be added and/or assigned ... 10+ weeks. Day to day tasks include: - Handle Tier 1/ 2 Service Desk escalations through tickets,...up on outstanding requests and ensure timely resolution. - Support 24/7/365 network and service monitoring activities.… more
- Tyto Athene (Ashburn, VA)
- …analysis. + Minimum 5 years' hands-on experience, including at least the last 2 years, with host-based and network -based security monitoring. + Strong background ... Tyto Athene is searching for a **Cyber Threat Intelligence (CTI) Lead** to support a law enforcement customer in Ashburn, VA. You will drive advanced cyber… more
