- DISH Network (Greenwood Village, CO)
- EchoStar has an exciting opportunity for an Operations Aviation Engineer - Tier 2 in our Hughes Network Systems division. This role will be located at our ... collaboration and alignment between critical departments. Primary escalation point for the Tier 1 technicians at the MCC-Atlanta. Hands-on leader with 5+ years of… more
- APPLIED MATERIALS (Phoenix, AZ)
- …an operating room in your local hospital! Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier ... others with a maintenance and troubleshooting skill set to our team! Field Service Engineer -Install Team Travel the globe to support the installation and… more
- APPLIED MATERIALS (Phoenix, AZ)
- Field Service Engineer II (C2) If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field ... Service Engineer, you'll work in our state-of-the-art facility and...field experience or technical certification equivalent to Associates Degree 2 -4 years of work experience in semiconductor industry or… more
- APPLIED MATERIALS (Phoenix, AZ)
- Field Service Engineer II (C2) - Install Team ** 70% - 90% Travel Required ** If you like to troubleshoot hardware, solve complex problems, and make equipment work ... this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and...proper usage, including a digital multimeter Nice to have: 2 -4 years of work experience in semiconductor industry or… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst** to join our ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more
- SKC Communication Products LLC (OK)
- Tier I Service Technician + Provide customer service...Education College degree preferred Experience Tier 1 - 0- 2 years Tier 2 - 2 ... problem resolution via phone, video, and email. + Make service calls to client locations to troubleshoot and resolve...SKC operates up to standards on a daily basis. Tier II-in addition to Tier I responsibilities… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- Legrand NA (Richardson, TX)
- Position Description At a Glance Legrand has an exciting opportunity for a Sr.Field Service Engineer to join the Building Control Systems Team to work full-time out ... of our Richardson office location . The Field Service Engineer will provide factory representation via call center,...and train end users on system operations. Troubleshoot and service all our products. Work closely with Project Management,… more
- HCA Healthcare (Nashville, TN)
- …Summary and Qualifications** The HR Service Center (HRSC) Director is responsible for ensuring Tier 1 and Tier 2 HR service representative tasks (eg, ... role:** + You will oversee and direct operations for Tier 1 and Tier 2 customer service representatives and supervisors + You will ensure call volumes… more
- Leidos (Norfolk, VA)
- …degree in Computer Science, Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer ... **Description** Leidos Managed Services Division, SMIT Service Desk RDM Team has an opening for...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
- Insight Global (Herndon, VA)
- …as it is the focal point for communication between technical solver groups. The Tier 2 NOC is central to the operational service model and is the focal point ... Job Description An employer is looking for a Senior Tier 2 Network Operations Center (NOC) Technician...for end-to-end service delivery across the service operation lifecycle.… more
- Indigo IT, LLC (Washington, DC)
- …time-sensitive needs of premier users (ie, VIPs and executives) including prompt responses to Tier 2 service desk escalations. + Provide full support ... Service Desk, where appropriate. They also provide Tier 2 AV/VTC support and participate in...deskside support services and by serving on the Walk-Up Service Desk. + Provides Tier 2… more
- Leidos (Chantilly, VA)
- **Description** Leidos has an exciting opening for you as our next Tier 2 Service Desk/Systems Administrator. Your job will be supporting as a Linux ... will work in a team environment while demonstrating strong cross functional collaboration across Tier 3 and ISP teams. Individuals in this role may be required to… more
- Insight Global (Tacoma, WA)
- …. Skills and Requirements - 5+ years of relevant experience as either Help Desk ( Tier 1 & 2 ) or Service Desk (AA w/7+ yrs of relevant experience) - BA or ... Job Description Insight Global is looking for an IT professional to provide second- tier support to end- users for PC, server, mainframe applications and hardware.… more
- CACI International (Arlington, VA)
- …to DHS CISA ensuring that new services incorporated receive a standardized onboarding approach for Tier 2 & 3 service support. Candidates will be responsible ... oversee a hybrid operational team covering day to day Tier 2 and Tier 3...Arlington, VA.** **About the Role:** + Create and maintain service delivery process and procedures, recommending customer service… more
- Jabra (Lowell, MA)
- …tickets to Tier 3 when applicable. While the ticket resides in Tier 2 , owns all communication with internal and external stakeholders. **Key ... Rooms + Drive and own the tickets escalated to Tier 2 , acting as ticket owner and...national origin or ancestry, age, disability, veteran status, military service , sexual orientation, genetic information, or gender identity.Equal Opportunity… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst (2nd... service objectives are met or exceeded. This Tier 2 position is primarily focused on providing ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is...Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet… more
- Insight Global (Dover, DE)
- …customer service experience . Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or Desktop Dell ... to work on hardware if/when necessary. These individuals should have excellent customer service and communication skills, and be willing to go onsite to the office… more
- General Dynamics Information Technology (St. Louis, MO)
- …8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 services, which is ... containment, eradication, and recovery measures for events and incidents. CSOC Tier 2 services includes malware and implant analysis, and forensic artifact… more
