- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- General Dynamics Information Technology (Germantown, MD)
- … / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service ... Clearance Level: Active Top Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may be required le)** The likely hourly rate… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a Tier 1/ Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the ... coming in. They will troubleshoot tickets, and escalate to tier 3. We are a company committed to creating...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer than 4 attendance occurrences in a rolling ... is dependent on exact position hired against. The SMIT Service Desk RDM Team has an opening...work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network… more
- ManpowerGroup (Upton, NY)
- …onsite at one of the locations above each workday **Job Description** Contracting position for Tier 2 Service Desk , supporting the Office Information ... ** Desk Side Support Specialist - Tier 2 ** **Must be able to...Deskside Technician, customers seeking technical assistance upon escalation from Tier 1 - SC Service Center. *… more
- TEKsystems (Hamilton, OH)
- Description The Tier 1 to Tier 2 Service Desk Analyst will provide technical support to users and systems within a manufacturing environment. The ... for candidates with O365 administrative experience. Key Responsibilities: Provide Tier 1 and Tier 2 ...of ticket requests, ensuring timely resolution and excellent customer service . Support and manage Active Directory, Windows OS desktop,… more
- IBM (Rocket Center, WV)
- …your unique skills and experience. Your Role and Responsibilities We are looking for a skilled Tier 2 Help Desk Support Specialist to join our team. This ... remote work on other days. Key Responsibilities: + Provide Tier 2 support for software-related issues, working...years of experience in a related technical support or service desk role. + Strong troubleshooting skills… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk ...Help Desk Institute's HDI certification + Customer Service Representative Certification **Experience:** At least 2 ... job, team, and community. We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position in Kansas City, MO.… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide financial systems ... Office of the US Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems services assistance for… more
- NuAxis Innovations (Beckley, WV)
- ** Tier II Service Desk Specialist**... Service Request (SR), Problem Management (PM), and Service Level (SL) modules. **Experience:** At least 2 ... so join our team NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:** The … more
- TEKsystems (Altamonte Springs, FL)
- TEKsystems is seeking a Tier 1 IT Service Desk...2 ) 1+ yrs experience in a Technical support/Help Desk role or call center experience with gained IT ... is to make sure the queue is clean and hold times are down. The Service Desk Analyst provides Tier One Call Center support for all supported systems,… more
- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct… more
- General Dynamics Information Technology (Quantico, VA)
- … **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 + years of related ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...**This position is pending funding.** The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA .... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- Guidehouse (San Antonio, TX)
- …8 years of relevant experience in lieu of degree + 5+ years of Tier 2 /Back-end professional experience working on a Service Desk + Ability to obtain a ... Job Functions** + Technical Support - Internal + Provide Tier 2 / Back-end IT support +...using available information resources + Comply with Corporate IT Service Management and Service Desk … more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join...ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- RKON (Chicago, IL)
- …contact methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service requests related to ... Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... . Skills and Requirements Must Haves: Bachelors Degree with 2 + years of experience OR 4 years of experience...skills working with hardware and software issues Great customer service (will be sitting on client site working directly… more
- Insight Global (Princeton, NJ)
- Job Description An employer is looking for a Tier III Desktop Support Technician. This person will be working primarily by themselves. They need to be independent, a ... ticketing system will suffice. They will provide white glove service through the ticketing system as well as walk...issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to… more