- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... Local * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for providing second level service and … more
- Stanford University (Stanford, CA)
- …2024 Requisition # 105082 **JOB PURPOSE:** We are seeking a skilled Cisco UCCE Service Delivery and Tier 2 Support Analyst to join our dynamic team. This ... IT Infrastructure - (Cisco UCCE) Contact Center Service Delivery Analyst **Business Affairs: University IT (UIT), Stanford, California, United...as Assigned. **CORE DUTIES:** **Technical Support :** Provide Tier 2 support for Cisco… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Processes. Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support ... our DoD client. Under the oversight of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support inbox with… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst - Swing Shift ( Tier 2 ) **Department:** SOC **Location:** Washington, DC MindPoint Group is searching for a **Incident Response ... Analyst ** to support swing shift activities. We believe our...career to the next level and join us as a Tier 2 SOC Analyst . You will play a critical… more
- General Dynamics Information Technology (Springfield, VA)
- …**Experience:** 8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 ... handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be under the direct control of, and take direction… more
- ManTech (Stennis Space Center, MS)
- …cybersecurity incidents, and alerts. **Responsibilities include, but are not limited to:** + Provide Tier 2 support by analyzing network traffic and various ... area, or Chandler, AZ. We are looking for a ** Tier 2 NOSC** ** Analyst ** with...analysis of security events and incidents independently, and in support of Tier 1 SOC Analysts +… more
- Robert Half Technology (Nashville, TN)
- …+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical ... currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support ...Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support … more
- Robert Half Technology (Nashville, TN)
- …Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- Chenega Corporation (Arlington, VA)
- …IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret ... Tier 1 Help Desk Analyst Arlington, VA ....the business activity of the organization's end user(s). + Provides tier 1 support to end users for either… more
- Robert Half Technology (Nashville, TN)
- …become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years'… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means ... how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology...to obtain a Top Secret clearance. + **Required Experience:** 2 + years of IT support experience in… more
- CACI International (Springfield, VA)
- CSOS Analyst - Tier III Job Category: Information...Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper ... NGA mission. In this role, we're seeking a **CSOS Analyst - Tier III** located in **Springfield,...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs ... Border Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service ... About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing...(KCS) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months)… more
- System One (Arlington, VA)
- …self-service ticket submissions routed from Internal Arlington County employees. + Escalate issues to Tier 2 as needed, as well as set customer expectations for ... a Long-Term Contract position open for a Help Desk Analyst ( Tier 1). Arlington, VA (100% ONSITE)...responsibilities include, but are not limited to: + Deliver Tier -1 Support for in office/remote employees +… more
- Insight Global (Boston, MA)
- …- 2 -4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) - Proven expertise with positive ... 1 Service Desk for roughly 3000+ end users. This analyst will sit onsite in the Boston office 5...has their own Desktop techs as well as a Tier 2 Service Desk team to escalate… more
- DXC Technology (Baton Rouge, LA)
- **Job Description:** **Job Description:** The Tier 3 Cyber Security Analyst /Incident Response position is a part of the Cyber Defense Center team. The CDC ... response, and reporting. + Mentor and assist in training Tier 1 and 2 analysts to aid...skills to interact with clients, team members, management, and support personnel + Good analytical and problem-solving skills +… more
- Robert Half Accountemps (Highland Heights, OH)
- Description The Financial Analyst II plays a crucial role in maintaining the organization's financial health through accounting, customer service, and organizational ... or errors, ensuring plan participants are charged accurately at the Employee/Employer tier . + Conduct monthly verification and accuracy checks on assigned accounts.… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
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