• Help Desk Analyst Tier II

    Robert Half Technology (Nashville, TN)
    …handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
    Robert Half Technology (01/04/25)
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  • Help Desk Technician - Tier 2

    TAD PGS, Inc. (Laurel, MD)
    …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading… more
    TAD PGS, Inc. (01/02/25)
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  • Water Heater Technical Support Agent…

    AO Smith (Ashland City, TN)
    Water Heater Technical Support Agent - Tier 2 (Call Center) + + + Date:Dec 13, 2024 Location: Ashland City, TN, US, 37015 Company: A. O. Smith ... specific paid training is provided. The liability to provide top quality technical support is greater due to the product's capacity, the environment that it… more
    AO Smith (11/14/24)
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  • PC Support 2

    Insight Global (Melville, NY)
    …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
    Insight Global (10/16/24)
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  • Deskside Support Analyst

    ManpowerGroup (Charlotte, NC)
    …printers, 225 software applications, and 1,100 mobile devices (ie, smartphone, etc.) + Provides Tier 2 technical support during normal business hours ... AND RESPONSIBILITIES (include, but are not limited to, the following):** + Performs Tier 2 in-depth technical support for 2 ,000 computers, 1,000… more
    ManpowerGroup (01/09/25)
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  • Associate Analyst, Endpoint Support

    Children's Mercy Kansas City (Kansas City, MO)
    …the walls of our hospital. Overview Endpoint Support Associate Analyst provides Tier 2 technical support , addressing lower to intermediate-level ... religious exemptions can be further discussed with Human Resources. Responsibilities + Provides Tier 2 technical support for a wide range of endpoints,… more
    Children's Mercy Kansas City (01/03/25)
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  • AI Help Desk Specialist

    Huntington Ingalls Industries (Wright Patterson AFB, OH)
    …Air Force Base. The Help Desk Specialist will provide Tier 1 and Tier 2 technical support to users within the agency, addressing issues related ... user experience. Essential Job Responsibilities * Provide Tier 1 and Tier 2 technical support to users, addressing issues related to AI capabilities… more
    Huntington Ingalls Industries (12/10/24)
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  • IT Support Specialist

    The Erosion Company (Woodstock, GA)
    …policies and procedures. IT Support + Provide Tier 1 / Tier 2 technical support for end-users, addressing hardware, software, and network related ... of new employees, setting up their IT infrastructure, and providing day-to-day technical support . In this position, you will collaborate with both internal teams… more
    The Erosion Company (12/27/24)
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  • Computer Support Analyst

    State of Arkansas (Little Rock, AR)
    …Collaborates with other teams utilizing working knowledge of Azure and Microsoft 365. Provide tier 2 technical support for Enterprise Infrastructure ... COMPUTER SUPPORT ANALYST Date: Jan 8, 2025 Req ID:...technical skills to provide the highest level of support . Position Information Class Code: D071C Grade: IT03 FLSA… more
    State of Arkansas (01/08/25)
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  • Database Administrator I

    Trace Systems Inc (Shaw AFB, SC)
    …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... established policies and procedures to ensure a secure operating environment; + Provide Tier 2 technical support for more complex end-user client/server… more
    Trace Systems Inc (11/23/24)
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  • Cloud Platforms Administrator I

    Trace Systems Inc (Shaw AFB, SC)
    …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) + Install, configure, operate, manage, troubleshoot, repair,… more
    Trace Systems Inc (11/23/24)
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  • Senior Engineer, Enterprise Systems

    Southern Glazer's Wine and Spirits (Miramar, FL)
    …problems and performs problem resolution. Monitors system capacity and performance and provides Tier 2 technical support . **Specialized Skills and ... analysis and provide corrective actions + Monitor systems capacity and performance and provide Tier 2 technical support + Serve as an engineering … more
    Southern Glazer's Wine and Spirits (01/09/25)
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  • AOC Network Administrator I

    Trace Systems Inc (Shaw AFB, SC)
    …and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and ... complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff);...requirements,US Citizenship is required. + DoDM 8140 IAT Level 2 (Security+) or higher + Cisco Certified Network Associate… more
    Trace Systems Inc (11/22/24)
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  • Enterprise Network Administrator II

    Trace Systems Inc (Shaw AFB, SC)
    …and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and ... complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff);...requirements,US Citizenship is required. + DoDM 8140 IAT Level 2 (Security+) or higher + Cisco Certified Network Professional… more
    Trace Systems Inc (11/22/24)
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  • Audio Video Technologies Operations Manager

    Stanford University (Stanford, CA)
    …ensure client expectations are met + Build and lead a team of technicians to provide Tier 2 technical support + Provide training, mentoring and ... policies, procedures, and best practices + Facilitate AVT Operations meetings with Tier 1 and Tier 3 support teams + Develop maintenance objectives and a… more
    Stanford University (11/22/24)
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  • Desktop Support Analyst

    Robert Half Technology (Oak Ridge, TN)
    … per requests, investigate, and troubleshoot issues. * Provide Tier 1 & 2 technical support for system users. * Manage the Active Directory/Office 365 by ... Description Robert Half Technology is seeking a highly skilled Level 4 Desktop Support Analyst for a client headquartered in Oak Ridge, Tennessee. This role is a… more
    Robert Half Technology (12/19/24)
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  • Vehicle Diagnostics Technician

    Kelly Services (Torrance, CA)
    …customers, ensuring smooth software installation and configuration. **Your daily tasks may include:** ** Tier 2 Technical Support :** + Assist with ... escalated software installation and configuration issues (escalated from Tier 1 group). + Troubleshoot and resolve technical queries promptly. + Ensure software… more
    Kelly Services (12/04/24)
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  • Enterprise Systems Administrator Lead

    Trace Systems Inc (Shaw AFB, SC)
    …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... provide systems hardware/software upgrade and replacement recommendations for end-of life/end-of- support COTS products to government technical representatives; +… more
    Trace Systems Inc (11/21/24)
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  • Systems Administrator (TBMCS)

    Trace Systems Inc (Shaw AFB, SC)
    …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... AFB, SC. This role offers the opportunity to perform technical support , O&M, and system administration tasks...CO approved equivalent organization + DoDM 8140 IAT Level 2 or higher (Security+) + Microsoft Certified Solution Associate… more
    Trace Systems Inc (11/23/24)
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  • C2 Radio Systems Administrator I

    Trace Systems Inc (Shaw AFB, SC)
    …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, ... Trace Systems is actively recruiting for a C2 Radio Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract at Shaw AFB, SCThe… more
    Trace Systems Inc (11/23/24)
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