- Schrdinger (NY)
- …Directory, Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop, server, network, and application ... You will ensure the stability and efficiency of the systems that support our scientific applications and business operations. Your expertise will be crucial… more
- Colonial Pipeline Company (Alpharetta, GA)
- …us drive innovation and quality across our operations! **What You Get to Do:** + Provide Tier 2 technical support for instrument maintenance and repair, ... insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come...United States, transporting more than 100 million gallons or 2 .5 million barrels per day. Colonial transports various grades… more
- REI (Seattle, WA)
- …services/solutions. Including Tier 1, Tier 2 and Tier 3 technical support as applicable. + Ongoing continuous improvement to services as needed ... additions to staff. + Creates support structures to ensure that adequate technical support for end users is maintained at all times. Ensures that required … more
- NuAxis Innovations (San Francisco, CA)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... discussion with users and hands-on assistance. + Provides on-site support to end users on a variety of issues....technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- Compass Minerals America Inc. (Overland Park, KS)
- …add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for ... telecommunications equipment, and client/server/cloud application software. Additionally, 3rd party depot/warehouse support . + Support may be over the phone, in… more
- Mom's Meals (North Jackson, OH)
- …accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow up ... SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic...excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work… more
- Revelyst (San Diego, CA)
- …identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This position reports to ... **Job Description** ** Technical Product Support Agent- Tier 1** We are seeking an experienced ** Technical Product Support Agent** to join the… more
- Affinius Capital (San Antonio, TX)
- …advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track support ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- The Clorox Company (Spring Hill, KS)
- …and execute tactical strategies to meet operating goals. + Lead and support the implementation of Continuous Improvement Process (TRACC & Global Manufacturing ... and prioritizing maintenance work + Lead loss discussion in Tier meetings + Manage changeover, startup, and shutdown processes...workers as needed. \#LI-Oniste **What we look for:** + 2 - 4 years of operational management or production… more
- SMBC (Charlotte, NC)
- …and highly available Azure Cloud architectures for Java enterprise applications. + Provide technical leadership and guidance to support the delivery of Cloud ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...Finance and Leasing Co., Ltd. **Role Description** The Cloud support specialist is responsible for the support … more
- Arvato Bertelsmann (Las Vegas, NV)
- … technical challenges, we'd love to have you on our team. YOUR TASKS * Provide technical support to users by serving as the first point of on-site contact for ... the technology-driven team at Arvato as an IT Onsite Support Technician, where you'll be the first point of...you'll be the first point of contact for onsite technical assistance. In this role, you'll troubleshoot hardware, software,… more
- Affinius Capital (San Antonio, TX)
- …resource for real estate applications, including Yardi Voyager and Argus Enterprise + Provide Tier 2 / Tier 3 support , including issue analysis, ... For more information, visit affiniuscapital.com. **Job Description** The Senior Applications Support Associate plays a critical role in supporting our real estate… more
- RWE Clean Energy (Austin, TX)
- …progress. + Ensure smooth handoff of systems from Tier 3 project teams into Tier 2 support for long-term operations. + Serve as the senior-level ... and operational direction for the company's OT infrastructure. This role oversees two Tier 2 life-cycle support teams-Networking and Security-responsible for… more
- Oregon State University (Bend, OR)
- …University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated to providing excellent service in ... and completely in ticketing system. Escalates more difficult problems to the appropriate technical support team or to management as needed. Ensures customer/user… more
- Hawaiian Electric (Honolulu, HI)
- …to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, ... needs (new or modifications). Assists in continuous improvement processes. Provides technical support . Coordinates and/or handles second-level technical … more
- CyrusOne (Chandler, AZ)
- …technical facility maintenance position supporting data center operations. + 5 to 7 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying… more
- Renesas (Austin, TX)
- Senior Manager Application Engineering Job Description This senior role will lead key technical engagements with Tier 1 global customers to secure strategic ... and system level modeling and simulation. Key responsibilities include: + Technical Leadership: Leverage deep domain expertise to provide guidance to… more
- Crane Aerospace & Electronics (Elyria, OH)
- …for the outstanding delivery of Safety, Quality, Delivery and Productivity metrics in support of sales growth goals. Further, Crane is well known for its world ... uses fact-based persuasion and passion to influence key stakeholders. Gaining the support and involvement of key internal constituencies will be critical to success,… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud. + Provide Tier 2 support within the Microsoft 365 cloud environment, ... and corrective action plans. Responsible for the day-to-day administration, technical support , troubleshooting, maintenance, upgrades, patching, performance and… more
- The Toro Company (El Paso, TX)
- …ensuring compliance with company policies, safety standards, and operational procedures. + Lead Tier 1 and Tier 2 meetings, communicating performance updates ... through Ignition; escalate issues requiring engineering or quality intervention. + Support product qualifications, testing, and new product trials as assigned.… more
