- Galapagos Federal Systems, LLC (Austin, TX)
- …a solid understanding of VPNs and Outlook Web AccessEscalate complex technical issues to Tier 2 and Tier 3 Government Systems Administrators for ... in fast-paced environments through remote support, scheduled appointments, or walk-insRemain on- call 24/7, including federal holidays, with the ability to return to… more
- General Dynamics Information Technology (Fairfax, VA)
- …and services that enable the safety, security, health and well-being of our nation. As a Tier 3 Call Center Lead on the GDIT Federal Civil Division State ... clinics, Presumptive Eligibility Determiners, and other healthcare facilities. Role Summary: A Tier 3 Call Center Representative Lead is a specialized… more
- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley Park, IL...Tier III uses and adds to a knowledge center for customer calls in ConnectWise. + Tier ... (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description The Tier III Engineer is responsible for server, network, application… more
- DXC Technology (Dover, DE)
- …partners to tailor security solutions to our customers' unique business needs. The Tier 3 Cyber Security Analyst/Incident Response position is a part of ... the Cyber Defense Center team. The CDC provides cyber security monitoring, reporting,...security monitoring, reporting, and response for numerous external clients. Tier duties include, but are not limited to: +… more
- CACI International (Doral, FL)
- …and compliance tools, network common operational picture, Tier 3 CSSP, Tier 1 call center /service desk, firewall O&M, monitoring solution, and log ... extensive experience and technical knowledge both Enterprise and Data Center network. This position is a hands-on technical position...This team will be responsible for maintaining all layer 3 routing and layer 2 switching and The SRNE… more
- Trinity Health (Livonia, MI)
- …of content, strategy and operations for the knowledge base, direct access / self-service and Tier 1 (HR call center and electronic inquiry) services and ... 0 self-help, anticipating what colleagues need, and most Tier 1 assisted help. 3 . Leads team...for the knowledge base, direct access / self-service and Tier 1 (HR call center … more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365 enterprise operations... 1 Analyst to support a 24x7x365 enterprise operations center . Analysts will be responsible for monitoring network management… more
- KeenLogic (Washington, DC)
- …level of technician support + Serve as the technical resource and solution-provider for the Call Center support team + Work closely with other HIR groups to ... years' experience supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2 support role + 2+ years' experience supporting and… more
- Bon Secours Mercy Health (Petersburg, VA)
- …Float expectation within multiple sites within a single market based on competency + Tier 3 : Float expectation within multiple sites across more than one market ... connection for patients and families in the community we call home. Bon Secours - Southside Medical Center...The primary function of this job, based on hiring tier , is to be available and flexible to float… more
- Leidos (Rockville, MD)
- …best practices according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance ... support at our customer site as a **Deskside Technician ( Tier 2).** **Routine Duties Will Include:** + This person...time a major threat is announced. + Remain on call for system issues with the real-time software during… more
- Dobson Fiber (Oklahoma City, OK)
- …internet services across Dobson's family of product offerings using step-by-step solutions in a call center environment. Scope: The Tier 2 Support Techs work ... a rapidly growing customer base. Duties: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions. Work with and train … more
- LifePoint Health (Martinsville, VA)
- Registered Nurse (RN), Cath Lab, SOVAH Martinsville PRN Tier III (Min 2 shifts/week, 3 wkd shifts/months based on hospital needs, 3 holiday shifts/year (min ... in Quality Assurance and practices Infection control policies. Participates in an on- call schedule for STEMI interventions. Practice in accordance with state and… more
- US Marine Corps (Kaneohe, HI)
- …Incumbent serves as the clinical counselor for the Substance Abuse Counseling Center (SACC), Marine and Family Programs, Marine Corps Community Services and works ... Required Licensure: Must be licensed at the independent practitioner level. Required Experience: Tier II must have engaged in 2 years, that includes at least 2,000… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking a Cyber Tier 1 Shift Lead to join our team on a highly visible cyber security single-award IDIQ vehicle that provides Network ... Operations Security Center (NOSC) support, cyber analysis, application development, and a...infected or compromised devices + Ensure shift continuity during call -outs and emergencies + Compile incident reports, executive summaries,… more
- Randstad US (Atlanta, GA)
- bilingual tier 1 support. + atlanta , georgia (remote) +...of this role include: + working weekends Skills + Call Center Support (2 years of experience is ... Software Skills + Typing Skills + Active Listening + Interpersonal Sensitivity + Spanish ( 3 years of experience is required) + Empathy + Customer support + Customer… more
- U-Haul (Phoenix, AZ)
- …and reading. Requirements: + At least 1 to 2 years of technical support or call center experience related to area of assignment; OR any satisfactory equivalent ... AZ. Position Overview: Under the direction of the Manager, Tier 1 Application Support are responsible for providing support,...- Friday (6:00AM - 5:00PM) + Saturday (7:00AM - 3 :00PM) + Sunday (6:00AM - 1:00PM) + Candidates must… more
- TEKsystems (Coppell, TX)
- …troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ... YOU WILL BE REQUIRED TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk...conversations, a USB headset will also be provided. Skills: call center customer service, call … more
- Legrand NA (Richardson, TX)
- …office location . The Field Service Engineer will provide factory representation via call center , for the technical support of our lighting control products. ... or related technical program or equivalent experience. Experience: + Minimum of 3 years' experience in construction, including working with construction documents. +… more
- Randstad US (Charlotte, NC)
- …Written Communication skills 3 ) Phone Support background Qualifications: + Prior call center customer service experience required. Candidates need to have an ... technical suppor representative - call center . + charlotte , north...to fill for a contract position with a top tier bank in the financial industry. If you are… more
- TEKsystems (Flint, MI)
- …trouble navigating the website or individuals that do not have access to the website. This call center serves as the tier 1 helpdesk for the new MIBridges ... Educates beneficiaries on managed care or other DCH programs. 3 . Verifies enrollment and case information in CRM, Champs,...attention of the Lead Client Service Representative, Supervisor, or Call Center Manager. 10. Meets all standards… more
