- Insight Global (Braintree, MA)
- …healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or services forwarded ... support, or assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding eg Meraki, Cisco, Aerohive, Ruckus,… more
- Robert Half Technology (Memphis, TN)
- Description We are seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team. As a Tier 3 Specialist , you will be ... and maintain the knowledge base to improve problem-solving efficiency. + Escalation Management: Escalate critical issues to appropriate teams and communicate… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** The Specialist , Technical Services Engineer oversees end-user hardware and software lifecycle, providing support via the call center and ... service. **WHAT YOU'LL DO** **What You'll Do** + Provide Tier 1 and Tier 2 end-user hardware...the team's weekly 24x7 on-call rotation. + Coordinate troubleshooting, escalation , and communication regarding system outages and user issues.… more
- Lithia & Driveway (Miami, FL)
- …coordinating parties to resolution. + Perform timely triage, evaluation and re-assignment of Tier 3 work. + Participate in the identification, documentation and ... Dealership:L0105 Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept… more
- Banner Health (Mesa, AZ)
- …Center is a level 1 trauma designated facility. As a Behavioral Health Specialist you will focus on safety checks, assisting in ADL's, Milieu management, falls ... position is for a Full-Time Night Shift **Behavioral Health Specialist ** opening! The hours will be from 6:00pm -...The hours will be from 6:00pm - 6:30am for 3 shifts per week which will include weekends and… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job Code 11344 # of openings 1 Apply Now ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen Proving… more
- North Carolina Central University (Durham, NC)
- **Posting Details** Position Information **Working Title** Academic Advising Specialist **Position Number** 717482 **Appointment Type** Permanent - Full Time ... online courses and programs. **Primary Purpose of Position** The Academic Advising Specialist will support the admissions, advising, and student success coach by… more
- M&T Bank (Buffalo, NY)
- …and help draft effective & timely communications. + Complete due diligence reviews for Tier 1 high priority, Tier 2 services and detailed due diligence reviews ... of Tier 1 critical third-party services as assigned. Complete reviews...with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports… more
- Rush Enterprises (New Braunfels, TX)
- …for Tier 1 & 2 support assignments. + Provide escalation management on critical cases, collaborating with Support, Sustaining Engineering, and/or Development ... The Telematics Solutions Specialist is responsible for managing and enhancing telematics...positive attitude and integrity. Required Experience: + Minimum of 3 years of experience with Geotab products and solutions.… more
- Cushman & Wakefield (St. Louis, MO)
- …asset management processes are followed + Ensure incident ticket quality standards are met to facilitate escalation to Tier 3 and can be used for queries by ... **Job Title** Desktop Support Specialist **Job Description Summary** Resolve incidents escalated from...and clear resolution documentation within the incident ticket + Escalation of incidents to 3rd line support per guidelines… more
- The Greentree Group (Beavercreek, OH)
- …amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier . Flexible/hybrid working schedules and 11 paid holidays, in ... Cybersecurity Specialist + Are you a tech enthusiast who...and deficiencies to both tech and non-tech audiences. + 3 + years of experience with managing project schedules and… more
- Guardian Life (Holmdel, NJ)
- …appropriate. + Enter and release off-cycle, On-Demand payments as needed. + Serves as the Tier 3 authority for payroll matters that are referred by the HR Shared ... motivated individual to join our team as a Payroll Specialist . As a Payroll Specialist you will...Strong focus on customer service, working as a supportive escalation expert to the HR Shared Services Center and… more
- CACI International (Shaw AFB, SC)
- …the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. ... Cybersecurity Counter Access Specialist Job Category: Information Technology Time Type: Full...make recommendations for correcting network security incidents; and coordinate escalation of security issues requiring detailed analysis. + Build… more
- ThermoFisher Scientific (Franklin, MA)
- …cures for cancer. **Discover Impactful Work** We are seeking a skilled **Technical Support Specialist II** to join our team. You will support our Single Use Division ... **A Day in the Life** + Technical Assistance & Troubleshooting: Provide Tier II support, diagnosing and resolving complex issues through multiple channels (phone,… more
- Leidos (Kansas City, MO)
- …will serve as the initial point of contact for IT related problems and provide tier 1 level support which will consists of providing phone and online support to ... users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Additional duties will include: +...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …security position. The incumbent must receive and maintain a favorably adjudicated Tier 3 (or equivalent) Personnel Security investigation granting eligibility ... on! This position is known to NEXCOM as the Asset Protection/Safety Specialist . Job Summary: Responsible for the management of investigative exception based POS… more
- Fusion Technology LLC (Albany, NY)
- …NY area. Position Title: WIFI Engineer Pay Rate: $80,000 - $90,000 per year Location: 3 days per week on-site in Albany, NY and 2 days remote Incentives: Benefits ... for WiFI to VA senior leadership on enterprise communications. Provide Tier4 escalation support when issues arise, deployment support for new technologies or… more
- Fusion Technology LLC (Albany, NY)
- …NY area. Position Title: LAN Engineer Pay Rate: $80,000 - $90,000 per year Location: 3 days per week on-site in Albany, NY and 2 days remote Incentives: Benefits ... for LAN to VA senior leadership on enterprise communications. Provide Tier4 escalation support when issues arise, deployment support for new technologies or… more
- ProSphere Tek (Golden, CO)
- …Energy Lab in Golden, Colorado. **Essential Functions and Job Responsibilities** A Tier II Audio Visual Support Technician is proficient at installing, operating, ... and web conferencing solutions. Duties will include: + Respond to requests for Tier II AV Support using NREL ticket tracking system + Facilitate collaboration by… more
- TEKsystems (New Orleans, LA)
- …appropriate, timely, and reliable IT support to ensure mission readiness. Responsibilities fall into 3 categories: 1.) Tier 1 Support: Serve as the initial point ... Description: TEKsystems is seeking an Enterprise Service Desk Specialist to support a federal customer in New Orleans, LA. Qualified candidates must have an active… more