• Tier 3 Support Specialist

    Insight Global (Braintree, MA)
    …healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or services forwarded ... support, or assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding eg Meraki, Cisco, Aerohive, Ruckus,… more
    Insight Global (12/24/24)
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  • Journeyman Computer User Support Specialist

    Koniag Government Services (Washington, DC)
    …Services phone line in the following order: Tier Zero (0), Tier One (1), Tier (2), Tier Three ( 3 ), on-call, and voicemail messages. + Respond to all ... is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of Housing and Urban… more
    Koniag Government Services (11/15/24)
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  • IT Support Specialist Senior (Incident…

    SAIC (Washington, DC)
    **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user equipment, ... and upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid-level desk side engineers....software in a diverse MS Windows environment. + Provides Tier 2 and Tier 3 more
    SAIC (12/17/24)
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  • Business Applications Specialist

    Skanska (Durham, NC)
    …resolution and escalation of issues as necessary. **Business Applications Specialist Qualifications:** + 3 + years of experience with enterprise applications ... Skanska is searching for a dynamic Business Applications Specialist . This is a great opportunity to start...use an application, as well as provide intermediary-level support ( Tier 2 and Tier 3 )… more
    Skanska (01/28/25)
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  • Senior Helpdesk Specialist

    Candela Corporation (Marlborough, MA)
    …they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced technical support services for a mixed ... **Senior Helpdesk Specialist ** Requisition Number **2728** Location **US - Marlborough,...and monitoring system health. . Serve as anescalation point ( tier 2 and 3 ) for the helpdesk… more
    Candela Corporation (12/17/24)
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  • IT Service Desk Specialist III

    Excentium (Ellsworth AFB, SD)
    …customers in Ellsworth AFB, South Dakota MINIMUM CLEARANCE LEVEL : Secret or Tier 3 (T3) CITIZENSHIP: US Citizenship LOCATION: Ellsworth AFB, South Dakota ... IT Service Desk Specialist III Summary Title:IT Service Desk Specialist...relationships through deep problem understanding, ensuring timely resolution or escalation , communicating promptly on progress, and handling customer issues… more
    Excentium (01/10/25)
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  • Technical Support Specialist Desktop…

    Motion Recruitment Partners (Westlake, LA)
    …Assist with server, network and audio/video lifecycles Escalate unsolved issues/problems to tier 3 support team. Document the situational facts, activities, ... Technical Support Specialist Desktop Engineer I Westlake, LA **Onsite** Contract...per week: 40 Start date: ASAP Duration of assignment: 3 months Onsite Position/Hybrid/Remote? Onsite Position Worksite location: Lake… more
    Motion Recruitment Partners (01/23/25)
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  • Service Desk Specialist (Shift M-F…

    General Dynamics Information Technology (Arlington, VA)
    …people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... - CompTIA - Security+ CE - CompTIA, CompTIA **Experience:** 3 + years of related experience **US Citizenship Required:**...opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard… more
    General Dynamics Information Technology (01/16/25)
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  • IT Support Specialist ‐ Senior

    SAIC (Matteson, IL)
    **Description** IT Support Specialist - Senior + Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, ... IT disciplines such as computing, networking, integration, and domain administration. + Escalation point for Junior and Mid-level desk side engineers. + Ability to… more
    SAIC (01/14/25)
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  • IT Help Desk Specialist

    Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
    IT Help Desk Specialist Location MD - Aberdeen Proving Grounds Job Code 11344 # of openings 1 Apply Now ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/II Help Desk Support professional for our government customer at Aberdeen Proving… more
    Alaka'ina Foundation Family of Companies (12/25/24)
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  • Site Activation Specialist

    Koniag Government Services (Chantilly, VA)
    …three weeks paid time off, and more. Under general supervision provide Tier 2 / Tier 3 support to handle escalation issues and break fixes. Works closely ... Koniag Government Services company, is seeking a Site Activation Specialist to support **KDS** and our government customer. **This...1. Determine if gateways are correct 2. Validate speeds 3 . Check to make sure that the IPs are… more
    Koniag Government Services (12/19/24)
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  • Crisis Management Specialist

    M&T Bank (Buffalo, NY)
    …and help draft effective & timely communications. + Complete due diligence reviews for Tier 1 high priority, Tier 2 services and detailed due diligence reviews ... of Tier 1 critical third-party services as assigned. Complete reviews...with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports… more
    M&T Bank (12/18/24)
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  • Senior Specialist , Data Services…

    Merck (Wilson, NC)
    …+ We are seeking a Growth and Improvement minded Data Services Senior Specialist in Quality Control that can help drive our Strategic Operating Priorities. + ... for Us **Summary, Focus and Purpose** The QC Data Services Senior Specialist is responsible for NASU Stability program management, stability plan maintenance,… more
    Merck (01/24/25)
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  • Cybersecurity Specialist

    The Greentree Group (Beavercreek, OH)
    …amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier . Flexible/hybrid working schedules and 11 paid holidays, in ... Cybersecurity Specialist + Are you a tech enthusiast who...and deficiencies to both tech and non-tech audiences. + 3 + years of experience with managing project schedules and… more
    The Greentree Group (01/15/25)
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  • Technical Support Specialist Desktop…

    ManpowerGroup (Westlake, LA)
    …Assist with server, network and audio/video lifecycles Escalate unsolved issues/problems to tier 3 support team. Document the situational facts, activities, ... **Job Title: Desktop Engineer I** **Duration: 3 months** **Location: Westlake LA** **Pay Range: $32-...service management system. Follow and champion corporate procedures for escalation of unresolved incidents/ requests to the appropriate internal… more
    ManpowerGroup (01/22/25)
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  • SME Computer User Support

    Koniag Government Services (Washington, DC)
    …Services phone line in the following order: Tier Zero (0), Tier One (1), Tier (2), Tier Three ( 3 ), on-call, and voicemail messages. + Respond to all ... is seeking an experienced highly qualified professional SME Computer User Support Specialist to support KDS, and our Department of Housing and Urban Development… more
    Koniag Government Services (01/07/25)
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  • Desk Side Engineer Senior (Wireless Lead)

    SAIC (Washington, DC)
    …management t processes, ensure tickets are detailed appropriately and dispositioned in a timely manner. Tier 2 & Tier 3 Deskside Senior Level Support: + Lead ... end users for complex issues regarding response and resolution. Escalation point for Junior and Mid-level desk side engineers....hardware and software in a diverse environment. + Provides Tier 2 and Tier 3 more
    SAIC (12/17/24)
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  • Deskside Engineer - Senior (IMAC Lead)

    SAIC (Washington, DC)
    …end-user issues with hardware and software in a diverse MS Windows environment. + Provides Tier 2 and Tier 3 deskside end user support including imaging, ... end users for complex issues regarding response and resolution. Escalation point for Junior and Mid-level desk side engineers....who has resided in the US for at least 3 years and the ability to obtain a public… more
    SAIC (12/17/24)
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  • Information Technology Generalist 2

    Commonwealth of Pennsylvania (PA)
    …OF WORK As an Information Technology Generalist 2, you will serve as the lead for Tier 2 help desk and perform Tier 2 application and user support for disease ... Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1; or + Two years of information technology...have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other… more
    Commonwealth of Pennsylvania (01/23/25)
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  • LAN Engineer

    Fusion Technology LLC (Albany, NY)
    …NY area. Position Title: LAN Engineer Pay Rate: $80,000 - $90,000 per year Location: 3 days per week on-site in Albany, NY and 2 days remote Incentives: Benefits ... for LAN to VA senior leadership on enterprise communications. Provide Tier4 escalation support when issues arise, deployment support for new technologies or… more
    Fusion Technology LLC (01/16/25)
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