- Robert Half Technology (Woodland Hills, CA)
- …Help Desk Engineer III (L3) Hours/Duration: 40 hrs/wk, M-F, FTE/CTH Top Skills: Tier 3 Help Desk Escalations, Executive Support, Azure, Entra ... Robert Half (Technology Solutions) is searching for an IT Help Desk Engineer III (L3) with a...me on LinkedIn at (linkedin/in/brendan-steele-177770101/). Responsibilities: + Handle Level 3 IT Tickets from L1 and L2 Team +… more
- CACI International (Aberdeen Proving Ground, MD)
- …identifying risk, and communicating results and recommendations to coworkers, management, and customers. + Tier 3 Help Desk Troubleshooting skills, from ... incoming request, documentation into help desk software database, resolving request to user satisfaction. + Test for security vulnerabilities in the code of Army… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3 ** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- SAIC (AL)
- …assistance and training to users + Perform routine operations including: troubleshooting and resolving Tier 3 help desk tickets, performance monitoring, ... server monitoring, and log monitoring + Deploy software packages to the Cloud One Integration, Test and Production environments. This also include supporting regression and other testing for the Cloud Common Services + Address security findings and… more
- GovCIO (Lackland AFB, TX)
- **Overview** GovCIO is currently hiring for Tier 2 Help Desk Support Services Specialist onsite at Lackland Air Force Base in San Antonio, Texas. The Air ... (JBSA Installations and environs). + Handle problems the first tier of help desk support...schedules or coordinated tasked suspenses **Qualifications** High School with 3 - 6 years (or commensurate experience) Clearance Required:… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location:...requests to Tier 2, System Integrators, and Tier 3 Teams when appropriate to resolve more ... Position requires an active security clearance Years of Experience: 1- 3 years related experience Roles and Responsibilities: Reasonable accommodations...point of entry for support requests within the 24/7 Tier 1 service desk at the Support… more
- GovCIO (Lackland AFB, TX)
- **Overview** GovCIO is currently hiring for a Help Desk Support Services Specialist at Lackland Air Force Base in San Antonio, Texas. The Air Force Security ... $90,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5300/ help - desk -support-services-specialist-%28tier-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-JBSA Lackland AFB_ **ID**… more
- Robert Half Technology (West Des Moines, IA)
- …contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a crucial member of our ... Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+,… more
- T and T Consulting Services (San Antonio, TX)
- …Education/Experience:** * Active Secret Clearance * 3 + years experience supporting IT Help Desk * Experience using Remedy or ServiceNow ticketing system * ... will be passed to the Network Operations Department or the Tier III support but managed by the Tier II technician until resolved. The Tier III support… more
- Insight Global (Denver, CO)
- …A large global retail company headquartered in downtown Denver, Colorado is looking to hire an Tier II Help Desk Technician to join their team. This person ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 3 -6 years of experience managing and resolving Tier… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to elevate ... Analyst ( Tier 1), End User Engineering About us: RKON...in the fields of security, networking, and virtualization. Our Help Desk is viewed as a training… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... within the IT support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network… more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD ... their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 ...service enhancement **Basic Qualifications:** + High School diploma and 3 years of experience in a Service Desk… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily...Management, and Reporting & Analysis). + Manage operations for 3 to 6 level-I geographically dispersed NOC engineers in… more
- ManTech (Washington, DC)
- …of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- TEKsystems (Monroe, OH)
- Description One of the nation's largest concrete contractors is seeking a IT- Help Desk Tier2/ 3 . This will be 80% phone support and 20% deskside. They must ... Duties Participates as a team member in all aspects of Technical Systems ( Help Desk ) support. Resolves all tiers of support issues. Expedites aged or critical… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's...to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first… more
- Robert Half Technology (Nashville, TN)
- …work on strategies to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require advanced ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT...to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …+ **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more