- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk ... the organization's evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential.… more
- General Dynamics Information Technology (Elkridge, MD)
- …Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe...TO SUCCEED: + Required Education and Experience: HS/GED + ** 3 +** **years** + Certifications: DoD Manual 8570.01-M at the… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Baltimore City Community College (Baltimore, MD)
- …discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three ( 3 ) ITIL knowledge and experience; + ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit...+ Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. + Document and communicate ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3 … more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... our Talent Network Junior Helpdesk Support Services Specialist Ft....365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent… more
- SAIC (Austin, TX)
- …to ensure effective support coordination between IT Service Desk ( Tier 1), Tier 2, and Tier 3 resources **Qualifications** **REQUIRED EDUCATION AND ... **Description** SAIC is hiring for a ** Helpdesk Support** position onsite in **Austin, TX** to...experience with Microsoft Office 365 + Experience in a Helpdesk or Desktop Support environment **REQUIRED CLEARANCE:** + Must… more
- TEKsystems (Baltimore, MD)
- Description: This is a traditional tier 1 helpdesk opening. The ideal candidate will have experience supporting end users in common IT issues such as password ... this person will be supporting on a team of 3 . They utilize IssueTrak as their ticketing system and...well. Top Skills' Details 1. Experience working on a helpdesk and supporting/troubleshooting AD, Password Reset, Account unlocking, O365/Outlook,… more
- TEKsystems (Dimondale, MI)
- Description: This position is working on an Enterprise Helpdesk . The helpdesk takes all incoming technical issues and if they have the capability to resolve the ... cannot resolve the problem they will escalate to the tier 2 team. It is a Windows 10 environment...to troubleshoot all issues with the Windows 10 OS. 3 ) 6 months of Customer Service experience: High customer… more
- Leidos (Ashburn, VA)
- …the one you have been waiting for. The TPVS program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is an ... 5+ years of experience with End User Support operations ( Helpdesk , Service Desk, End User Support). + US Citizen...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Koniag Government Services (Arlington, VA)
- …Solutions,** a Koniag Government Services company, is seeking an Office IT Helpdesk Support with a **Secret Security Clearance** to support **KTS** and our ... any additional responsibilities as requested or assigned. **Required Qualifications:** + 3 + years related experience. + Bachelor's Degree required in a relevant… more
- CACI International (Norco, CA)
- Helpdesk Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel ... Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team....+ Must be able to obtain a SECRET clearance 3 or more year's of experience with the following:… more
- Northrop Grumman (Woodland Hills, CA)
- …+ General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... 5 years of experience, or a Master's degree with 3 years of experience; a High School diploma or...must have the ability to obtain the certification within 3 months of start date; the certification must be… more
- Robert Half Technology (Nashville, TN)
- …helping them become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem ... Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the… more
- Robert Half Technology (Nashville, TN)
- …work on strategies to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require advanced ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst,… more
- Sedgwick (Memphis, TN)
- …to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer IT Security Advisor (SOC Tier 3 ) **PRIMARY PURPOSE** : Job duties include implementing security ... business administration or an IT related field. **Experience** + 3 -5 years' experience working in a SOC (Sr. Analyst)...technologies and algorithms + IT Security Engineer or IT Helpdesk Supervisor experience preferred + SPII and HIPPA data… more
- Georgia Military College (Milledgeville, GA)
- …technology equipment + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as needed/assigned including ... Tier 1 Technician (PT) Job Details Job Location...Preferred: + Associates degree and 1-year relevant experience + 3 years of relevant experience + Basic computer repair,… more
- City of New York (New York, NY)
- …million people in Upstate New York, and we collect and treat an average of 1. 3 billion gallons of wastewater per day. The New York City Department of Environmental ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …supports in the augmentation of training and development efforts of our helpdesk . + Performs office duties as needed (includes copying, collating, mailings, filing, ... wage requirements** **.** Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13264/call-center-representative- tier -2/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866) **Job Locations** _US-NY-East Syracuse, NY_… more
- Amentum (Reston, VA)
- …the customer, including status, findings, and + observations. + Maintain Tier 3 level support processes for helpdesk issues and maintain reporting mechanism ... Degree and 8-10 years experience, Masters Degree and 6-8 years experience or PhD and 3 -5 years of experience + Must hold a US Government issued TS/SCI w/Poly at time… more