- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to ... the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- ManTech (Washington, DC)
- …tickets. **Responsibilities include but are not limited to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3 ** to join our team. This role will be based… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 3 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 3 service desk requirements. + Always ready to spin the team needed to provide after-hours support may be… more
- Robert Half Technology (Woodland Hills, CA)
- …*Email brendan.steele@rht(.com) for consideration* Robert Half (Technology Solutions) is searching for a Tier 3 Service Desk Technician with a ... ID, M365, Exchange, and escalated support. If this sounds like your background, then this Tier 3 Service Desk Technician role is for you. For this… more
- ManTech (Washington, DC)
- …ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Specialist - Cleared Tier...DC. This position supports two different shifts (7:00am - 3 :30pm OR 9:30am - 6:00pm ET). **Responsibilities include but… more
- Leidos (Bethesda, MD)
- …career path. The Leidos has an exciting opening for you as our next Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration Center ... of Atlassian software suite tools such as JIRA, JIRA Service Desk , Confluence, etc. + Experience with...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- ManTech (Falls Church, VA)
- …ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... to Tier 2 trouble tickets. + Ensures problem ownership and... skills and practices. + Experience contributing to a service desk technical knowledge base. **Preferred Qualifications:**… more
- SAIC (Hanscom AFB, MA)
- …and training to users. + Perform routine operations including troubleshooting and resolving Tier 3 service desk tickets, performance monitoring, ... One incorporates the capabilities of commercial cloud and Managed Service Providers (MSP) residing in Cloud Service ...and compliance monitoring. + Design, sustain, and maintain Azure 3 - tier hub and spoke environments and topologies.… more
- TEKsystems (Montgomery, AL)
- …and training to users. * Perform routine operations including troubleshooting and resolving Tier 3 service desk tickets, performance monitoring, ... platforms for security and compliance monitoring. * Design, sustain, and maintain Azure 3 - tier hub and spoke environments and topologies. * Proactively identify… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician, you will: + Use automated information ... work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...Minimum of 6 months of tenure with the NMCI Service Desk + Individuals on a Performance… more
- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...setting. **This role will operate on the Swing Shift ( 3 :45pm - 12:15am); Tue-Sat** You will be tasked to:… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- …for being the first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 Analysts ... requests to Tier 2, System Integrators, and Tier 3 Teams when appropriate to resolve...preferred Preferred Skills: + Experience in working in a service desk dealing with incidents and requests,… more
- Insight Global (Boston, MA)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for Service Desk Analysts to join their fully remote 365, 24x7 Level 1 ... Service Desk for roughly 3000+ end users....Service Desk for roughly 3000+ end users. This role is...considered a "Swing" shift and can fluctuate up to 3 hours earlier or later as needed, but would… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...experience supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910 + Position Type: InformationTechnology/ Help Desk + Date Posted: 10/22/2024 + Location: Lincoln Center ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena...application materials include: completed district online application and three ( 3 ) professional references. This position will remain open until… more
- Robert Half Technology (West Des Moines, IA)
- …tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in ... Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As...Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. * Familiarity with handling… more
- GovCIO (Chantilly, VA)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT issues across ... skills for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing support for… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 ...+ Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement… more
- RKON (Chicago, IL)
- …After Joining RKON: + RKON EUE University - internal training program (within 3 months) + Knowledge Centered Service (KCS) v6 Fundamentals certification (within ... Analyst ( Tier 1), End User Engineering About us: RKON...and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:… more