- Logitech (Camas, WA)
- **Job Summary** The T3 Support Engineer is responsible for resolving high-complexity enterprise support issues and escalations--finding solutions to ... can't be handled via troubleshooting alone. During times of unusually high support volume the T3 Support Engineer may be asked to assist in maintaining… more
- IBM (Washington, DC)
- … support . The Cloud Engineer will provide tier 2 and tier 3 support . The Cloud Engineer will work collaboratively with customers, application ... unique skills and experience. Your Role and Responsibilities The Cloud Engineer role will possess strong execution (infrastructure, network, storage, OS (Win/Linux)… more
- Jabra (Lowell, MA)
- …Tier 1 support , consulting with the Tier 3 support team on...of the Product Support Team, the Jabra Support Engineer , Tier 2 will ... be resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating those tickets to Tier … more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer ** to join ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- CACI International (Reston, VA)
- Network Engineer - Tier 3 - Intelligence Community...As a Tier 3 Network Engineer , you'll be challenged with hard complex support ... * * * **The Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its...Updates knowledge articles and handles "how to" questions. + Support KM management by entering solutions into the Solutions… more
- CACI International (Washington, DC)
- Network Engineer - Tier 3 - Network...(UC) services. **More About the Role:** As a Network Engineer , you'll be challenged with hard complex support ... Continental US * * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its...Updates knowledge articles and handles "how to" questions. + Support KM management by entering solutions into the Solutions… more
- CACI International (Winchester, VA)
- Unified Communications Engineer - Tier 3 - Clearance Sponsorship Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Required: None Type of Travel: None * * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the ... support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document...and certifications to advance technical skills Who You Are: 3 + years of experience working in information systems and… more
- SOLUTE Careers (North Liberty, NC)
- Sigma Defense's Network Operations team is seeking a charismatic Tier III Network Engineer to join the mission. This engineer should have the ability to ... the established time window, and recording results. Provide higher level troubleshooting support to Tier II network engineers working 24/7 shift operations.… more
- ManTech (Vienna, VA)
- **Description & Requirements** **ManTech** is seeking a motivated, career and customer-oriented ** Tier II Support Engineer ** to join our team in **Tysons, ... team of engineers/consultants that globally ensures 24 hour customer support _Work Shift_ This role requires a flexible full...schedule during core hours (core hours: 10 AM to 3 PM) and will transition to a evening shift… more
- Insight Global (Research Triangle Park, NC)
- …of customer satisfaction Effectively communicate issues to engineers within the support team, and resolutions/work-around to the customer Receive minimal supervision ... . Skills and Requirements Must Haves: 7-10 years experience in network support Working ACI experience Nexus switches CCIE level knowledge Strong knowledge of… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... Education Level required: Bachelor's degree in an IT related discipline with minimum of 3 years' experience in related field; Or a 2 year degree with a minimum… more
- SKC Communication Products LLC (NY)
- Title: Design Engineer Reports to: Josh Starkey Department: Operations Employment Status: Exempt Location: Varies GENERAL PURPOSE Design, engineering, commissioning ... programming Additional Requirements: . Must be at a Project Engineer with a minimum of 2 years out in...Perform site surveys as required by AE and provide support to Levels II & III Design Engineers .… more
- Lockheed Martin (Hanover, MD)
- …documentation for system and software installations, sustainment, upgrades, and troubleshooting \- Provide Tier 3 support for system failures and degradation ... are:** The program is on fire for cyber\. In support of our customer, members of the team are...lab systems and products\. Provide technical and engineering third tier services to troubleshoot system failures or degradations and… more
- Trace Systems Inc (Tampa, FL)
- …solutions to meet stakeholder requirements, providing Tier 3 NetOps support to the JNOC, develop engineer , recommend design solution hardware and ... join our team based on-site at MacDill AFB, FL. The Virtualization Engineer will also support alternate duty location during COOP. Support is generally… more
- ManTech (Washington, DC)
- …will be based out of Washington, DC. As a manager of Tier 3 services will provide third level escalation support to Organize schedules, performance ... a motivated, career and customer-oriented **Service Desk Manager - Tier 3 ** to join our team. This...monitoring and issues resolution to perform the Desktop Engineering Support service from 7:00AM to 6:00PM, which include troubleshooting… more
- SKC Communication Products LLC (NY)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm Employment Status: Tier 3 -Non-Exempt-Hourly ... fabricated as directed by Lead AV Technician or Project Engineer . 6. Assigned tasks relating to job site work...or ability to possess within 90 days of hire. Tier 3 Lead AV Technician (all of… more
- SKC Communication Products LLC (NE)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm (hours may vary with some nights and weekends) ... Employment Status: Tier 3 -Non-Exempt-Hourly Location: Dallas, TX MAJOR RESPONSIBILITIES...fabricated as directed by Lead AV Technician or Project Engineer . + Assigned tasks relating to job site work… more
- Red River (Chantilly, VA)
- …RRMS NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...setting. **This role will operate on the Swing Shift ( 3 :45pm - 12:15am); Tue-Sat** You will be tasked to:… more
- Sedgwick (Memphis, TN)
- …to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer IT Security Advisor (SOC Tier 3 ) **PRIMARY PURPOSE** : Job duties include implementing security ... do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs....business administration or an IT related field. **Experience** + 3 -5 years' experience working in a SOC (Sr. Analyst)… more
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