- CMA CGM (America) LLC (Norfolk, VA)
- …and customer service emails within the allotted KPIs ensuring customers receive tier 1 level customer service ; cultivating a strong rapport with ... ID: 568910 Location: Norfolk Va, US Client Solutions Representative Led by Rodolphe Saade, the CMA CGM...resolution. We are seeking professionals who are passionate about customer service , possess exceptional communication skills, and… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...Modernization Development area. This role serves as a direct representative of the business on an agile team. Attains,… more
- GCyber (St. Louis, MO)
- GCyber is hiring a Tier 1 Customer Service Representative , to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the ... Tier 1 Customer Service Representative , you will: + Triage tickets, answer phone calls, and create tickets for customers' issues. Help resolve what you… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1. This role is onsite at our GEIS Headquarters in Syracuse, ... as well as market and business considerations. **What you'll do:** The Customer Service Representative will handle between 60 to 70 phone calls… more
- The ODP Corporation (Toledo, OH)
- …Resolve problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take ... on behalf of the customer or sales representative . + Assist with any additional service ...diploma or equivalent, Bachelors preferred + Area of Study: Customer Service + Years of Experience: Minimum… more
- Percepta (Mahwah, NJ)
- …**What You'll Be Doing** The Volvo Tier 1 Frontline Support Representative provides world-class, exceptional customer service by coordinating towing ... across each market we support. As a **Bilingual Spanish Tier 1 Volvo Frontline Support Representative ** in...a plus **Experience** * 1-3 years of relevant call center/ customer service work experience preferred **Skills** *… more
- Robert Half Accountemps (Rochester, NY)
- …requires a proactive approach to mitigating risk while delivering exceptional customer service to both internal and external stakeholders. Responsibilities: ... Description We are looking for a skilled Recovery Representative I ( Tier II) to join...timely manner to minimize financial impact. * Deliver outstanding customer service to both internal teams and… more
- Robert Half Accountemps (Rochester, NY)
- …on resolving past-due invoices in a timely and accurate manner, balancing exceptional customer service with effective collections. This is a long-term contract ... Description We are looking for a dedicated Recovery Representative to join our Accounts Receivable team in...disputes to ensure accurate financial outcomes. * Provide attentive customer service to both internal and external… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... resolve customer issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the… more
- NuAxis Innovations (San Francisco, CA)
- …in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification **Knowledge Requirements:** + Must ... ** Tier II Service Desk Specialist** Location...v3 Foundations or Help Desk Institute's HDA* certification or Customer Service Representative certifications is… more
- Proven IT (Naperville, IL)
- …a physical office + Ability to travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers, Microsoft Active Directory + Ability ... and maintenance. This is the intermediate level of technical customer support. The Tier II Engineer has...confidentiality of client's sensitive information + Excellent organizational and customer service skills + Must be a… more
- Proven IT (Tinley Park, IL)
- …in the IT Tier II or Tier III field preferred + Strong knowledge of customer service + Ability to work in a physical office + Ability to travel to client ... troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier...Specialist Physical Demands The physical demands described here are representative of those that must be met by an… more
- CACI International (Sterling, VA)
- …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... CACI is currently looking for a motivated, career and customer -oriented Tier 2 Technician (Journeyman) with Agile...server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …issues, requests, and inquiries. This role requires strong technical troubleshooting skills, customer service excellence, and the ability to manage incidents in ... The Service Desk ( Tier 1) Support Contractor...(desirable) **Other Job Specific Skills** + Excellent communication and customer service skills. + Foundational knowledge equivalent… more
- TekSynap (Rockville, MD)
- … level targets. + Demonstrate exceptional oral and written communications, including customer service skills with attention to detail; ability to multi-task ... issues. Serves as a direct point of contact for customer , service provider and internal staff interaction... I support to resolve problems on internal and customer systems and escalate problems to Tier … more
- TekSynap (Bethesda, MD)
- …with networking, user access issues, and security hygiene. + Strong communication and customer service skills. **PREFERRED QUALIFICATIONS** + ITIL v4 or DoD 8570 ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2/3** **Mission IT** **Support Analyst** will resolve mission-impacting IT incidents and… more
- Proven IT (Franklin, TN)
- Tier II Engineer- Healthcare Franklin, TN (http://maps.google.com/maps?q=Franklin+TN+USA) Apply Description As a Tier II Engineer at Proven IT, you'll play a ... projects, conducting user training sessions, and contributing to continuous service improvements. Thisin-office positionoffers a dynamic and rewarding opportunity to… more
- TekSynap (Arlington, VA)
- …+ Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log ... Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon Primary Technical Control Facility (PPTCF)… more
- Sarasota County Government (Sarasota, FL)
- …and communities we serve. To further value creativity, innovation, collaboration and great customer service - internally and externally. A job applicant with a ... this role, you must have the following: Compliance/Maintenance Specialist- Tier II + High School Diploma or its equivalent...full-time employment with increasing accrual rates with years of service . (That adds up to a possible 30 days… more
- Proven IT (Tinley Park, IL)
- …to detail + Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a self-motivated individual with a ... and maintenance. This is the first level of technical customer support. The Tier I Engineer has...Fundamentals) Physical Demands The physical demands described here are representative of those that must be met by an… more
