- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …to obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis posting will ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...other computer-related technologies and peripherals + Provide basic network support ensuring desktop and other networked peripherals… more
- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years of experience in desktop support or IT helpdesk roles. Strong knowledge… more
- Cayuse Holdings (Sells, AZ)
- …Full-Time Hourly Non-Exempt The Desktop Technician III will provide on-site Tier II desktop and user support services on a shift-work basis. In this ... teams to resolve issues that may be out of the Tier II support scope. + Mentor and support junior Desktop Technicians. + Non-Essential Duties + Other… more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II ...of relevant experience may include the following: + Providing desktop support and service desk operations, including… more
- KeenLogic (Alexandria, VA)
- …and full-time, Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed ... the eBusiness team for a more detailed level of support . The Tier II will...Service Management + Policy Analysis + Workstation Patching/Testing + Desktop Engineering + CRM/Ticketing/ACD Systems + Release Management +… more
- KeenLogic (Alexandria, VA)
- … candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with...Friday. The successful candidate will be responsible for deskside support of an environment composed Intel based PC and… more
- Robert Half Technology (Nashville, TN)
- …and interpersonal skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. + Ability to work ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...support role is essential. + Strong knowledge of desktop operating systems (eg, Windows, macOS), software applications, and… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support … more
- Insight Global (Atlanta, GA)
- Job Description Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on ... the enterprise's networks. - Provides client-side network support and escalates to Tier 3 ...pounds. -Must maintain an insurable driving record. - Proficient with Mac desktop support - Proficient with… more
- CompuCom (Jacksonville, FL)
- …Have Fun Doing It! We're looking for a Desktop Tech II to join our team. The Tier 2 Support Technician is responsible for providing on-site technical ... 10/11 Boot process **Networking & Connectivity** + Able to troubleshoot VPNs + Support mobile users for network access, email support , and troubleshooting +… more
- Chenega Corporation (Arlington, VA)
- …smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or mainframe ... known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams,...+ 3+ years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is… more
- Koniag Government Services (Washington, DC)
- …potential long-term solutions + Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and management levels + Required to ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...and Exchange/Outlook + Ability to troubleshoot basic computer issues ( desktop , laptop, tablet) and triage service requests + Strong… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... executive staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and… more
- V2X (Springfield, VA)
- …Linux distributions as well. + The Senior Systems Administrator II shall support the mid-level internal escalation tier (s) for the Server O&M team providing ... obtain and maintain a Counterintelligence (CI) Polygraph. The Senior Systems Administrator II shall support the Information Technology (IT) Operations and… more
- Zones LLC (New York, NY)
- Desktop Support Technician Staffing New York,...duties and responsibilities may change without notice. + Provide Tier II support for hardware, ... 8:00 am - 5:00 pm We are seeking a Desktop Support Technician to join our IT... team. This mid-level role is responsible for providing Tier II technical support and… more
- COMSO, Inc (San Antonio, TX)
- Systems Administrator II - PIPELINE (TS/SCI w/ POLYGRAPH) San Antonio, TX (http://maps.google.com/maps?q=San+Antonio+TX+USA+78251) Description COMSO, Inc. is a ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more
- Unilever (El Segundo, CA)
- …an infinite supply of Liquid IV for extraordinary hydration. **About the role:** The IT Support Technician II serves as the primary point of contact for all ... of this role include, but not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1...hardware, software, and network issues + Diagnose and resolve desktop , laptop, mobile device, and peripheral equipment problems +… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... to appropriately refer the problem to the correct IT support group. + Manage hardware assets and track via...track via asset management applications. + Troubleshoot and repair Desktop /Laptop and thin client, printer, and mobile device hardware.… more
- Leidos (Arlington, VA)
- …efficient operation of the organization's desktop computing environment. + The Tier II Technician at Leidos is responsible for supporting computer data ... (SLOs/SLAs). + Draft and implement standard network change requests. + Provide support to Tier III network engineers for incident management and… more
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