- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER II HELP DESK ANALYST WILL MAKE AN ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II ** with GDIT. A career in enterprise IT means connecting… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- Epsilon, Inc (Greenville, SC)
- …Service Desk Agent I, you will perform Tier I and Tier II information technology related help desk duties through phone and email support. You ... **Service Desk Agent I** **Who is Epsilon:** Epsilon is...APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with… more
- NANA Regional Corporation (Arlington, VA)
- …environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to requests for assistance received either directly ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. +… more
- Mercy University (Dobbs Ferry, NY)
- …+ Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. + Recognize that multiple calls related to the ... represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in project teams or lead… more
- Community Health Network (Indianapolis, IN)
- Tier II Service Desk Analyst Job...This role will be required to work primarily onsite to help identify and resolve missing or incorrect data. Once the ... delivered - and we couldn't do it without you. **Make a Difference** The Tier II Service Desk Analyst will be responsible for updating and managing site… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst...+ Three years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is required. ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II **...Must contribute to deliverables and performance metrics where applicable.uThe Tier II support is involved in resolving ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II ** for... I, such as surges in high call volume, Tier II resource may be partially or… more
- Robert Half Technology (Moses Lake, WA)
- …point for the current on-site team of 3 that are around a Tier II level Help Desk and coordinate with higher level Engineers based out of the Spokane ... office. Responsibilities: * Administering and maintaining O365, Windows Server & Desktop environments for optimal performance. * Handling TCP/IP, DNS, DHCP, Group policy, and Exchange operations, ensuring basic understanding and efficient management. *… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier...and operating environment. Qualifications: + DOD 8570 IAT Level II or higher certification required (ie, Security+ CE) + ... Salary: $55,000.00 - 58,000.00 Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy,… more
- Red River (Chantilly, VA)
- …directing the assignment of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC workforce, you'll ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead...and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to elevate ... Analyst ( Tier 1), End User Engineering About us: RKON...in the fields of security, networking, and virtualization. Our Help Desk is viewed as a training… more
- Robert Half Technology (Seattle, WA)
- Description Robert Half Technology seeking an experienced Tier II IT Support Specialist to join a local law firm client. In this role, you will be responsible ... experience in a related field. + Prior experience support in a Tier II capacity. + Familiarity with virtual machine environments (Citrix, Azure, VMware,… more
- T and T Consulting Services (San Antonio, TX)
- …H/W & SW setup, and provide menu navigation support. + Utilize Microsoft OS, help desk tracking system(s), and other software [i.e. SCCM (previously SMS), ... T&T managers. **Required Skills & Qualifications:** + 1+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience… more
- KeenLogic (Alexandria, VA)
- …during the call. Where required the Tier I candidate will escalate to the Tier II team or the eBusiness team for more detailed level of support. ... KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team… more
- Zones LLC (Dallas, TX)
- Help Desk Analyst II Professional Services...Be the first point of escalation for tickets from the Tier 1 team + Maintain the onsite Tech Bar hub ... 8-5pm local time. Up to $33.65/hr + benefits. What you'll do as the Help Desk Analyst II The requirements listed below are representative of the knowledge,… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more