- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- Insight Global (Concord, CA)
- …Requirements 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ... Job Description An employer is looking for a Tier II Desktop Support Technician. This...issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to… more
- Koniag Government Services (Washington, DC)
- …DC. **The ideal Tier 3 System Administrator will:** + Serve as an Escalation point for Tier II help desk . + Maintain the current print server and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in… more
- SAIC (Albuquerque, NM)
- …and challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...resolve tech issues that exceed Tier 1 level support. + The candidate must provide… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in Aberdeen Proving Ground, ... or more of directly related help desk /service desk experience. + Experience providing Tier II technical support. + Proficiency with Microsoft Office… more
- NANA Regional Corporation (Arlington, VA)
- …training. ** Help Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- Proven IT (Westchester, IL)
- …or related field preferred. - 2+ years of experience in technical support, endpoint deployment, or Tier II Help Desk role. Technical Skills - Proficiency ... and associated healthcare facilities in the surrounding Chicagoland area. + Provide Tier II -level Help Desk support, including troubleshooting hardware,… more
- CACI International (Fort Meade, MD)
- …software, and systems. You will also support the Tier I and Tier II level help desk to perform first contact resolution of Help Desk ... multiple priorities. **Desired:** IAT Level I and IAT Level II (GSEC, Security+CE) * Prior Systems Administrator experience (5+...* Prior Systems Administrator experience (5+ years) * Prior Help Desk experience (1-2 years). - **… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer...Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and… more
- CACI International (Washington, DC)
- Help Desk Specialist Tier I Job...solutions + Triage and escalate complex IT issues to appropriate Tier II , Tier III, and OIS ... the Office of Information Services (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist. Be the first point of contact for our valued… more
- Nightwing (Pensacola, FL)
- …**Responsibilities include:** + Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen ... maintain an active DoD Secret Clearance. + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140...of directly related help desk /service desk experience. + Experience providing Tier I… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
- North Wind Group (Birmingham, AL)
- Location: Birmingham, Alabama Title: Help Desk II Schedule...for the timely resolution of technical issues. + Assist Tier 1 help desk in ... integral part of our continued success. POSITION PURPOSE: Provides help desk support for all hardware, software,...level of support. + Escalates more complex issues to Tier 3 for resolution. + Issues are to be… more
- Robert Half Technology (Willow Grove, PA)
- Description Key Responsibilities * Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved ... * Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex...technical assistance. * Facilitate detail oriented development of the help desk team by identifying training needs,… more
- Robert Half Technology (Tampa, FL)
- Description We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent ... exceptional IT support. In this role, you will handle Tier I support tasks, providing technical assistance to customers...years of experience in the IT field, preferably in help desk or technical support roles. *… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering ... part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. Responsibilities: * Deliver … more
- General Dynamics Information Technology (Elkridge, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...Manual 8570.01-M at the Information Assurance Technical **(IAT) Level II ** role. + Security Clearance Level: TS/SCI clearance and… more
- General Dynamics Information Technology (Beale AFB, CA)
- …you will be providing Tier -1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/ Help ... (10 hr days) + Minimumofthree(3) years'ofnetworkoperationsexperience + Possess IAT Level II - Security Plus Certification + Demonstrated knowledge of network… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more