- SNI Technology (Brighton, CO)
- …HELP DESK ASSOCIATE IIThe primary responsibility of the Technical Help Desk Associate II ( Tier 2) primary responsibility is to provide mid-level ... is immediately seeking to hire two (2) talented Technical Help Desk Associate II /III's for...support for our computing infrastructure. Issues not resolved by Tier 1 support are automatically sent to Tier… more
- SNI Technology (Brighton, CO)
- …DESK ASSOCIATE II The primary responsibility of the Technical Help Desk Associate II ( Tier 2) primary responsibility is to provide mid-level ... is immediately seeking to hire two (2) talented Technical Help Desk Associate II /III's for...software support for our computing infrastructureIssues not resolved by Tier 1 support are automatically sent to Tier… more
- WEC Energy Group (Milwaukee, WI)
- …that matters.We Energies, a subsidiary of WEC Energy Group, is seeking a IT Service Desk Rep Level II at our Milwaukee Public Service Building Location. This ... of our business, and we work every day to help grow and support communities where we provide vital...Job Summary The principle duties of the IT Service Desk Rep Level II , include; coordinating, documenting,… more
- SNI Technology (Commerce City, CO)
- …located in Brighton, CO is immediately seeking to hire two (2) talented Technical Help Desk Associate II /III's for an exciting full-time, 6-month contract ... onsite work environment. Remote work is not available for this position. TECHNICAL HELP DESK ASSOCIATE IIIThis high-level position will be responsible for… more
- 4S (Huntsville, AL)
- …UDPHighly desirable- experience with Spectrum and help desk applications.Previous help desk or Tier 1 call center environmentNetwork certifications ... Work off shift; this position is for off-shift once acclimated to the environment.Basic understanding of PC systemsSome understanding of LAN/WAN network infrastructureExperience assessing and documenting communication systems in accordance with NIST standards… more
- SNI Technology (Woodland Park, CO)
- …help desk duties, taking phone calls, emails and providing desk side Tier I/ Tier II level support. Must be able to effectively manage and complete ... effectively to support requests received through the IT helpdesk system * Troubleshoot Tier I/ Tier II computer hardware and software problems for end users *… more
- SAIC (Las Vegas, NV)
- …and challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...tech issues that exceed Tier 1 level support. + The candidate must provide… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data ... will serve as the primary escalation point for the Tier I team and a liaison between other internal...equivalent certification preferred. 3+ years' experience in an IT Help Desk environment. An understanding of Active… more
- Insight Global (Kansas City, MO)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier ... II Desktop Specialist shall support the HR Help Desk at the US Dept of...with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- Robert Half Technology (Atlanta, GA)
- Description We are seeking an experienced Tier II Help Desk Analyst to provide advanced technical support to our clients. The ideal candidate will have ... IT systems, and ensuring high levels of customer satisfaction. Requirements Proven experience as a Tier II Help Desk Analyst or in a similar role. Strong… more
- Koniag Government Services (Silver Spring, MD)
- …to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - ... Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support professional for ... IT Help Desk Specialist Location MD -...DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help ... I/ II service center support + Provide help desk support to C5ISR personnel. Support… more
- Leidos (Washington, DC)
- …Associate opportunity supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical ... for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos...and updated information to maintain the Help Desk SOPs and Training manuals for Tier … more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... Provide a weekly report on the age of tickets currently in the queue, most common problem reported during the week, average time to close a ticket by technician, average time to close a ticket by type, and average time to close a ticket by week and by month. +… more
- Mercy University (Dobbs Ferry, NY)
- …+ Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. + Recognize that multiple calls related to the ... represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in project teams or lead… more
- Association of Energy Services Professionals (Onalaska, WI)
- …a strong attention to detail and are task-oriented, this is the role for you! Help Desk + Tier II / Tier III support for help desk tickets + ... technology or related field + A minimum of three years of help desk experience + M365, active directory, and corporate technology infrastructure + Ability… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist**...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- BCMC (Arlington, VA)
- …environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by...coming into the Tier 1 Help Desk by the third ring. +...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
