- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, track, ... of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- Two95 International Inc. (Cherry Hill, NJ)
- …and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and ... required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier ...a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested please send… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... support logs. Lead and supervise a small team of Tier I support technicians, providing guidance and training. Coordinate...3+ years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS and Microsoft… more
- Proven IT (Naperville, IL)
- …IL (http://maps.google.com/maps?q=Naperville+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is responsible for various managed IT ... is the intermediate level of technical customer support. The Tier II Engineer has a broad understanding...Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs… more
- General Dynamics Information Technology (Chantilly, VA)
- …end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate tickets to ... and incident resolution scripts.** **Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports… more
- Kimber Mfg., Inc. (Troy, AL)
- SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the network/system ... network, server, and security systems. The IT Support Specialist II is expected to resolve escalated technical issues, contribute...ESSENTIAL DUTIES & RESPONSIBILITIES + Provide Tier 2/ Tier 3 technical support for escalated helpdesk … more
- Unilever (El Segundo, CA)
- …Liquid IV for extraordinary hydration. **About the role:** The IT Support Technician II serves as the primary point of contact for all technology-related support ... experience. The ideal candidate will have 2-4 years of helpdesk experience and be comfortable working in a fast-paced,...not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 and Tier 2 technical support… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Mid-Level Tier III Administrator to provide support to Defense Information Systems Agency ... and onsite (80%) support in Fort Meade, MD or Chantilly, VA.** **The Tier III support team provides daily coverage, 8:00am-5:00pm local time, Monday-Friday and may… more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk… more
- V2X (Springfield, VA)
- …but there are also Linux distributions as well. + The Senior Systems Administrator II shall support the mid-level internal escalation tier (s) for the Server O&M ... and professionalism. We are hiring a Senior Systems Administrator II Generalist - Windows Server - active TS/SCI clearance...SSL, PIJ, VPN, SNMP, etc. + Demonstrated experience in Helpdesk coverage. + Familiarity with using Microsoft PowerShell to… more
- BAE Systems (Columbia, SC)
- …Administrator to fulfill a role in our TechOne Service Center providing 24/7 Tier 2 Technical Helpdesk and operational support for the Executive Office ... on position level and/or job specifics. **Service Center Systems Administrator II ** **118341BR** EEO Career Site Equal Opportunity Employer. Minorities . females… more
- Unilever (El Segundo, CA)
- …of contact for all IT-related issues. This entry-level role focuses on Tier 1 support, user onboarding/offboarding execution, and basic troubleshooting under the ... guidance of the IT Support Technician II . This is an excellent opportunity for someone early...not limited to:** **Technical Support & Troubleshooting** + Provide Tier 1 technical support via phone, email, chat, and… more
- NANA Regional Corporation (Herndon, VA)
- …password resets or general questions. + Creating helpdesk request for escalation to Tier II and Tier III technicians. + Provide exceptional customer ... service and Helpdesk support via phone, email, and in person for...more complex problem reports or service requests to next tier of support as appropriate. + Complete work order… more
- CACI International (Stennis Space Center, MS)
- …NSA Commercial Solution for Classified (CSfC). Your responsibilities will include: ** Tier II Support:** **Additional Responsibilities:** + Assist with deploying, ... Join troubleshooting bridge calls for major incidents. + Perform Tier II -level administration tasks. + Assist with...with Archon MCS Support. + Create and track local helpdesk tickets. + Gather, track, collate, and report new… more
- M. C. Dean (Annapolis Junction, MD)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. This position requires onsite support at a ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
- New England Cancer Specialists (Westbrook, ME)
- …and important in making a difference for our patients. Job Duties: + Provide Tier II technical support across all practice locations, responding to escalated ... technical discipline preferred + 3-5 years in enterprise IT helpdesk experience preferred with at least one year in...IT products and software as directed/needed. Keyword: IT Systems Specialist, Network, IT Desk, Helpdesk , From: New England Cancer… more
- TEKsystems (New Haven, CT)
- …in the use of their desktop equipment by instructions and informational interactions. Provide Tier I and Tier II support for University applications, ... and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a...tracking database on a daily basis Skills MAC, XP, Helpdesk Additional Skills & Qualifications must be presentable, customer… more
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