- SNI Technology (Woodland Park, CO)
- Title: Helpdesk Technician Location: onsite - Woodland Park,...through the IT helpdesk system * Troubleshoot Tier I/ Tier II computer hardware and ... Rate: $25.50 - $28.50/hr. Our client is seeking a Helpdesk Technician for an exciting contract to...Helpdesk Support experience (at least 1 year of Tier II support) * Must have Windows… more
- CACI International (GA)
- GETS Mid Helpdesk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Local * * * CACI is seeking a cleared Helpdesk Technician in Augusta GA, Fort Gordon....regarding the GETS Platform. + Provide technical guidance to Tier I and II personnel. + Isolate… more
- Baltimore City Community College (Baltimore, MD)
- …weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual Specialist ... well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk...Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or Comp TIA Network+ +… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- GCI Communication Corp (Anchorage, AK)
- …such as password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Gather information to address ... GCI's Network Support Technician III will provide initial exceptional network technical support... Tier II and Tier III issues where solutions (processes… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Field Technician II GDIT is your place to make meaningful contributions to ... At GDIT, people are our differentiator. As a Field Technician II you will help ensure today...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure * Modifies, moves,… more
- Association of Energy Services Professionals (Onalaska, WI)
- …strong attention to detail and are task-oriented, this is the role for you! Help Desk + Tier II / Tier III support for help desk tickets + Deliver quick and ... role?** Michaels Energy seeks an experienced Lead Service Desk Technician to provide technical assistance to users by answering...IT hardware and software + Responded to and resolved helpdesk tickets After 6 months, you will have +… more
- Link Solutions Inc (Frederick, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD. + Must be a US Citizen + ... Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency...of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a… more
- TEKsystems (Lansing, MI)
- …Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to ... Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first,… more
- Arena Technical Resources, LLC (Austin, TX)
- …devices, and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - ... level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to...I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002 -… more
- Terumo Medical Corporation (Elkton, MD)
- …RF terminals and scanners and other end-user computing equipment. + Provide Tier II application support and troubleshooting. + Provide end-user training ... working on the phone, in person and within the helpdesk system to process support requests, document solutions and...Participate in weekly team meetings and one-on-one manager / technician meetings + Participate in the on-call rotation as… more
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