- SNI Technology (Woodland Park, CO)
- …general ticket management, help desk duties, taking phone calls, emails and providing desk side Tier I/ Tier II level support. Must be able to effectively ... Title: Helpdesk Technician Location: onsite - Woodland Park, CO Start...requests received through the IT helpdesk system * Troubleshoot Tier I/ Tier II computer hardware… more
- KaiHonua (Huntsville, AL)
- …understanding of their needs and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and resolving ... Job Title: PC Maintenance Technician Advanced Job Location: Huntsville, AL Job Summary...established within the requestProvide configuration of end user and network devices to include computers, printers, laptops, scanners, PDAs,… more
- Leidos (Lompoc, CA)
- **Description** The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support the computer data communications ... software combined solutions through network modeling. **The job duties of the Tier II Network Technician are as follows:** + Support the installation… more
- Leidos (Melbourne, FL)
- …and Values guide the way we do business. **Leidos has an opening for a Sr. Tier II Network Technician ** to support computer data communications systems, ... The job duties are as follows: + The Sr. Tier II Tech will support the installation...Service Level Objectives/Agreements (SLOs/SLAs). + Draft and implement standard network change requests. + Provide support to Tier… more
- DISH Network (Cheyenne, WY)
- …with the products and platforms of tomorrow. **Job Duties and Responsibilities** A successful Tier I Engineering Technician II is responsible for monitoring ... products, and now we are building America's First Smart Network (TM) . Today, our brands include EchoStar, Hughes,...service issues and outages, performing troubleshooting and escalating to Tier II as needed + Uses resource… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE...modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician ... protected by law. Description WCBinc is looking for aTier II Technicianto join our team to support our customer's...to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident management… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. ... to the company by providing technical support to end users and network infrastructure environments. This includes troubleshooting and diagnosing hardware, network… more
- T and T Consulting Services (San Antonio, TX)
- …printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide ... government clearance** **Project Overview:** The US Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to...the week, average time to close a ticket by technician , average time to close a ticket by type,… more
- William C Brown Inc (Chantilly, VA)
- …theGNOC/CNOC Tier II Incident Management Technicianare as follows: + The Tier 2 network technician will support the installation and maintenance of ... Description WCBinc is looking for aGovernment Network Operations Center (GNOC)/Contractor Network Operations Center (CNOC) Tier II Incident Management… more
- GCI Communication Corp (AK)
- GCI's Network Support Technician II ...directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ... skills in mainstream operating systems. Level Definition Position Title: Network Support Technician II Grade:...break / fix instructions, ticket routing, and escalation to Tier II and Tier III… more
- Competitive Range Solutions, LLC (Washington, DC)
- …Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day administrative ... end-user downtime, increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist is primarily responsible for providing… more
- BCMC (Arlington, VA)
- …Responsibilities: * Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems * ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed… more
- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you will act as...providing end user support relative to software, hardware, and network assistance and you will interact daily with the… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third ring. +...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network +,… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- DISH Network (Littleton, CO)
- …services, mobile plans and products, and now we are building America's First Smart Network (TM) . Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, ... **Job Duties and Responsibilities** IT Technicians are responsible for handling tier 2 and higher problems including expert-level troubleshooting and analysis… more
- CoreSite (Los Angeles, CA)
- …with computer systems and software programs - ie, MS Word, Excel, MS Outlook + A Tier II technician will gain an on-the-job understanding of the mechanical, ... The Data Center Technician II assists in the operational integrity,...work from 10:00 PM - 6:30 AM . A Tier 2 technician will be responsible for day… more
- Lumen (Brookfield, WI)
- …the world and shape the future. **The Role** We have an immediate opening for **Field Technician II ** **.** The Field Technician II may be required ... overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting… more
- University of Massachusetts Amherst (Amherst, MA)
- Senior Desktop Support Technician (EDP Programmer II ) Apply now ... the intellectual energy of the region. Job Summary The Senior Desktop Support Technician (EDP II ) provides intermediate level of technology support and… more
- Sierra Nevada Corporation (Lone Tree, CO)
- …and a passion for developing innovation solutions? Join our team! As an IT Support Technician II , you will be using your skills and expertise to provide ... room troubleshooting and supporting technologies to include Teams Rooms. **Preferred:** + Tier II desktop support + A/V Conference Room support Estimated… more
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