- Community Health Network (Indianapolis, IN)
- Tier II Service Desk Analyst Job Ref 2407507 Category Professional & Business Support Job Family Information Technology Department IT Service Desk ... simply delivered - and we couldn't do it without you. **Make a Difference** The Tier II Service Desk Analyst will be responsible for updating and… more
- TriTech Enterprise Systems, Inc. (Rockville, MD)
- …Configuration Baseline (USGCB) Experience and Skills: + Experience working on a first/second- tier service desk supporting scientific instrumentations and ... Ubuntu, Mint, etc.). In addition, this candidate will be answering service desk calls. This instrumentation ranges from next generation sequencers, liquid… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A career in ... how agencies operate. Our work depends on a **Help Desk Analyst Tier II ** joining...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and desk side ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …Maryland. DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help desk support to C5ISR personnel. Support ... Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- General Dynamics Information Technology (Bethesda, MD)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 + years of ... Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment… more
- Leidos (Norfolk, VA)
- **Description** Pay: $26-$28/ hour. Offer is dependent on location. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our ... Norfolk, VA office. This team provides Tier I and II technical software, hardware...the organization's products and services. **Primary Responsibilities** **As a Service Desk RDM Technician, you will:** +… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA .... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Eligibility for DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - ... 58,000.00 Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...and operating environment. Qualifications: + DOD 8570 IAT Level II or higher certification required (ie, Security+ CE) +… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher...Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who… more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II ** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...Must contribute to deliverables and performance metrics where applicable.uThe Tier II support is involved in resolving… more
- Red River (Chantilly, VA)
- …directing the assignment of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC workforce, you'll ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead...lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... and rewarded-a key reason for the extraordinary level of service we deliver to our customers. About the position:...customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking… more
- KeenLogic (Alexandria, VA)
- …during the call. Where required the Tier I candidate will escalate to the Tier II team or the eBusiness team for more detailed level of support. ... KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in...when they call into or walk into the customer service center. The candidate shall be prepared to perform… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …- II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...Facility Helpdesk, ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... origins to resolve tickets. + Escalates remaining issues to Tier 2 and Tier 3 to ensure...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- SAIC (Albuquerque, NM)
- …and challenging career with SAIC in Albuquerque, NM. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... **Description** SAIC is seeking an experienced, motivated, career and customer- service oriented Help Desk Analyst to join...issues that exceed Tier 1 level support. + The candidate must provide… more
- General Dynamics Information Technology (North Liberty, NC)
- …part in improving how agencies operate. At GDIT, people are our differentiator. As a Tier II Systems Administrator you will help ensure today is safe and ... our team to be a part of a cohesive service desk team that performs all aspects...equivalent experience + DoD 8570 compliant for IAT Level II **Required Experience:** + 3+ years of related experience.… more
- Robert Half Technology (Philadelphia, PA)
- Description We are seeking a Help Desk Analyst II to join our team in the customer services industry, located in PHILADELPHIA, Pennsylvania, 19107-3426, United ... phone, and email to resolve issues promptly * Handle Tier 1 hardware and software troubleshooting tasks * Image...Utilize your skills in Desktop Hardware, Cloud Computing, Customer Service , Windows 10, Active Directory, and Office 365. PART-TIME;… more