- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. **Duties:** + The qualified applicant will provide Tier II help desk support to users unable to resolve tech ... issues that exceed Tier 1 level support . + The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity.… more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk … more
- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... support logs. Lead and supervise a small team of Tier I support technicians, providing guidance and training. Coordinate escalations and ensure timely… more
- Robert Half Office Team (Rochester, NY)
- Description We are looking for a skilled PIA P& C Support Specialist ( Tier II ) to join our team in Rochester, New York. In this Contract position, you will ... provide advanced support and assistance for a range of property and...products, including workers' compensation and bonds. * Offer technical support to external users by troubleshooting issues and providing… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in… more
- KeenLogic (Alexandria, VA)
- …and full-time, Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed ... will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...calls from customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting… more
- General Dynamics Information Technology (Chantilly, VA)
- …with end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate ... scripts.** ** Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports (AAR) in accordance… more
- General Dynamics Information Technology (Fairfax, VA)
- …for review and approval by the government. + Document status on tasks daily. + Provide Tier II support as required + Other duties as assigned. + Interacting ... The candidate will be expected to provide dedicated O&M/Technical Support as outlined below: + Critical issue ( Tier... Support as outlined below: + Critical issue ( Tier III) response and resolution services. Identify, research, and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and installation of… more
- ADP (Augusta, GA)
- …changes for terminated associates. + Process Benefit enrollment/changes where applicable. + Acts as Tier II support for smart shore and off shore team ... ADP is hiring a **HR/Payroll Specialist II ** . This is a hybrid position working...for Knowledge Management Tool in area of expertise. Provides Tier 2 support to Tier … more
- Texas A&M University System (Texarkana, TX)
- …salary for this position is $70,000.00 annually. ESSENTIAL DUTIES & RESPONSIBILITIES : + Provide Tier II support for the TAMUT Banner ERP system, resolving ... Job Title Banner Administrator II Agency Texas A&M University - Texarkana Department...database level. This position performs complex and specialized Banner/SIS support functions, such as troubleshooting, analysis, research, de-bugging, and… more
- UTMB Health (Galveston, TX)
- …accessibility standards, and security requirements. **User Support & Training** + Provide Tier II support for faculty, staff, and students, escalating ... system software of moderate complexity. **Job Duties:** The Software Systems Specialist II is responsible for the administration, support , and optimization of… more
- UTMB Health (Galveston, TX)
- …standards, and security requirements. **. User Support & Training** o Provide Tier II support for faculty, staff, and students, escalating issues ... Software Systems Specialist II (Blackboard - Panopto, ExamSoft, and/or Evaluate) -...and analyze reports from Blackboard, ExamSoft, and Evaluate to support accreditation, assessment, and decision-making. o Maintain data accuracy… more
- TekSynap (Rockville, MD)
- …support to resolve problems on internal and customer systems and escalate problems to Tier II /III support as per Standard Operating Procedures. + Escalate ... Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support , diagnosis,...Must be able to obtain an NRC IT Level I/ II . **OTHER INFORMATION** Please note this job description is… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis posting will be open ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly enter / prioritizes/track/… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …* Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/ II Support and troubleshoots/resolves Incidents or Problems ... and repairs computer hardware and software systems, and provides Tier I/ II technical assistance to system users....LaserJet printers and/or Multi-Function Devices. * Assist IT System Support Analysts with triaging and resolving Tier … more
- Chenega Corporation (Albuquerque, NM)
- …(but not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware ... Data Center Technician II Albuquerque, NM Join our Talent Network Data...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Lumen (Albany, NY)
- …connect the world and shape the future. **The Role** Responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to field ... **Location** Work location: Albany, NY **The Main Responsibilities** -Provides Tier III support to field technicians and...NY **The Main Responsibilities** -Provides Tier III support to field technicians and field management in stabilizing… more
- Perdue Farms, Inc. (Salisbury, MD)
- …upgrades or enhancements. + Document network configurations, procedures, and changes. + Provide Tier II /III support for escalated network issues. + Work ... Engineer II is responsible for the implementation, maintenance, and support of the organization's enterprise network infrastructure. This mid-level role requires… more
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