- BioAgilytix (San Diego, CA)
- …you enable life-changing, life-saving therapeutics to the patients who need them.The IT Support Specialist II provides remote and deskside support services ... requests tracking work activities in the IT ticketing system, engaging other support resources when needed, and communicating status to the requestor Follow standard… more
- Galapagos Federal Systems, LLC (Huntsville, AL)
- …excellent problem-solving skills, and a commitment to exceptional customer service. Technical support and troubleshooting involve diagnosing and resolving ... lieu of formal education for this positionDOD 8570.01 IAT II certification required to start (eg, Security+). Must be...FITSP-O or GICSP or CASP+ or CISA or SSCP).General Helpdesk/ Tier 2/Desktop support experience consistent with the… more
- KaiHonua (Huntsville, AL)
- …better understanding of their needs and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and ... be able to perform the following with minimal guidance:Perform communications system technical support , architecture design and troubleshooting. Technical … more
- KaiHonua (Rock Island, IL)
- …off site as necessary.Create, change, and delete user accounts per request.Provide Tier III/other support per request from various constituencies. Investigate ... hardware and software and related infrastructure. Duties include: providing support to clients in resolving moderate to complex system...I level certification IAW AR 25-2 and an IAT II certification IAW DoD 8570.01-M and BBP 05-PR-M-0002Must be… more
- KaiHonua (Rock Island, IL)
- …off site as necessary.Create, change, and delete user accounts per request.Provide Tier III/other support per request from various constituencies. Investigate ... hardware and software and related infrastructure. Duties include: providing support to clients in resolving moderate to complex system...I level certification IAW AR 25-2 and an IAT II certification IAW DoD 8570.01-M and BBP 05-PR-M-0002Must be… more
- TalentBurst, Inc. (Quincy, MA)
- …requests from internal and authorized external business units in a timely manner for Tier II support : telephone and e-mail problem diagnosis and resolution ... possible extensionJob Overview:Provides modern smartphone and tablet technology supportProvides support for ongoing mobility related projects and enforces mobile… more
- Valmont Industries, Inc. (Lindon, UT)
- …as neededReporting and permit submittals for multi-media environmental regulatory requirements ( Tier II , Biennial, Storm Water, Division of Air Quality)Serves ... Functions: EHS Coordinator Reports directly to the General Manager or Technical Operations Manager.Assist the creation of annual, site-specific environmental, health… more
- Everon (Indianapolis, IN)
- ** Technical Support - Tier II ** **Company Overview:** The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the ... or follow us on LinkedIn. (https://www.linkedin.com/company/everon-solutions) **POSITION SUMMARY** The Tier II Support /Onboarding position will be… more
- Mass Markets (Savannah, GA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... $16.10 / hour POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Leidos (Washington, DC)
- …AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting services for ... Agent? 1901 Group (A Leidos Company) has an exciting Tier II agent- Associate opportunity supporting our...Tier I support . + Works with Tier I/III and other groups to resolve technical… more
- Insight Global (Washington, DC)
- …DC area. They will be managing a ticket que and troubleshooting technical issues. Provide Tier II support from the Tier I desk, remotely or onsite ... Job Description An employer is looking for a Tier II Heldesk person in the...for hardware and software issues. Install, monitor, troubleshoot, support , the VDI, VTCs, VOIP, scanners, thin clients, Active… more
- Lumen (Minneapolis, MN)
- …connect the world and shape the future. **The Role** Responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to ... MN or Minneapolis, MN **The Main Responsibilities** + Provides Tier II support to field...or cross functional projects; advises departments on solutions for technical problems or barriers. + Provides in office or… more
- Mercy University (Dobbs Ferry, NY)
- …customers. + Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support . + Recognize that multiple calls ... to the same problem may represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in… more
- Lumen (Boise, ID)
- …connect the world and shape the future. **The Role** Responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to ... Oregon, Utah or Washington within the US. **The Main Responsibilities** + Provides Tier III support to field technicians and field management in stabilizing… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- Competitive Range Solutions, LLC (Washington, DC)
- …heights. Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day ... increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist...computers, laptops, printers, monitors, and scanners. + Offer direct support and training to users, addressing technical … more
- ManpowerGroup (Indianapolis, IN)
- …partnered with a leading **Laptop/Printer** organization in the **Indianapolis, IN** for a **Field Technical Spt Rep II ** role to assist their team. This is an ... on-site role. **Industry:** **Laptop/Printer** **Title:** **Field Technical Spt Rep II ** **Pay Rate: $26/hr...etc.) issues using systems analysis techniques and procedures in support of CLIENT customer's data centers. Must have your… more
- CACI International (Forest Heights, MD)
- …+ Handle incoming technical escalations from Service Desk, Network Operations Security Center, Tier II , and other support teams. + Document, track, and ... Tier II Windows Systems Engineer Job... Tier II Windows Systems Engineer Job Category: Information Technology...instructions, and job aids. + Continuously cross-train to also support other technical tasks and responsibilities. +… more
- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist** Location **Kansas City, MO** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. ... daily, and add value to the company by providing technical support to end users and network...assistance via multiple channels (phone, email & chat) + Support resolution of issues escalated from Tier … more
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