- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …(5+) years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft ... Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in...solutions and user education. You will also provide advanced technical support for escalated issues. Join a… more
- Lumen (Albany, NY)
- …connect the world and shape the future. **The Role** Responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to ... operational costs. **Location** Work location: Albany, NY **The Main Responsibilities** -Provides Tier III support to field technicians and field management in… more
- Autodesk (Atlanta, GA)
- **Job Requisition ID #** 25WD92324 **About the Role** The Manager, Tier II Technical Support leads a global team of Tier II Technical ... workflow improvements, tooling enhancements, and automation initiatives. **Enablement & Onboarding** + Support onboarding for new Tier II Specialists through… more
- Brivo (Bethesda, MD)
- …and enhancements to Brivo's hardware and cloud-based services. Qualifications + 3+ years of Tier II technical support experience in a call-center ... Summary The Technical Support Representative ( Tier II ) is a mission-critical role at Brivo, serving as the primary technical point of contact for our… more
- Zones LLC (New York, NY)
- …to join our IT support team. This mid-level role is responsible for providing Tier II technical support and managing Audio-Visual (AV) systems across ... duties and responsibilities may change without notice. + Provide Tier II support for hardware,...technical problems. + Assist in the setup and support of meetings, presentations, and events requiring AV equipment.… more
- Mass Markets (Killeen, TX)
- …customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... brief pre-employment test. POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- TekSynap (Dahlgren, VA)
- …Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical … more
- Link Solutions Inc (Adelphi, MD)
- …safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Identiv (Santa Ana, CA)
- …As an integral member of Hirsch's Technical Services team, the Velocity Vision Technical Support Specialist Level II works alongside other Technical ... Sales Engineers, Software Engineers, Technicians and Product Managers. The Technical Support Specialist must be able to...email, phone and electronic media. They should have Level II support knowledge and the ability to… more
- Two95 International Inc. (Cherry Hill, NJ)
- …equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, ... experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …critical missions and operations. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Link Solutions Inc (Adelphi, MD)
- …protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Koniag Government Services (Washington, DC)
- …company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government client. ... SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email, and in-person + Manage SCIF access… more
- Systems Technology Forum (San Diego, CA)
- … field or shipboard installations, failovers, and system demonstrations as needed. * Provide Tier II /III technical support and assist with training ... field or shipboard installations, failovers, and system demonstrations as needed. * Provide Tier II /III technical support and assist with training or… more
- Robert Half Technology (San Antonio, TX)
- …and enhancing the overall user experience. Responsibilities: * Provide Tier I and Tier II technical support , escalating complex issues when ... proactive and detail-oriented individual who excels at troubleshooting and providing technical support . The role involves addressing a variety of IT issues while… more
- Patterson Companies, Inc. (Denton, TX)
- …that they build a stronger and successful organization. **Job Summary** The Technical Support Specialist - Tier II properly responds to incoming customer ... or equivalent education and/or experience + 2 years experience in technical support , FinTech operations, or POS/payment troubleshooting **Preferred… more
- Systems Technology Forum (San Diego, CA)
- …services. * Maintain detailed documentation of configurations, procedures, and system diagrams. * Provide Tier II /III technical support and assist with ... and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support services that meet and exceed… more
- New England Cancer Specialists (Westbrook, ME)
- …valued and important in making a difference for our patients. Job Duties: + Provide Tier II technical support across all practice locations, responding ... to join our team! The IT Specialist provides direct support to users across the practice. They are responsible...in IT required. + Bachelor's degree computer science or technical discipline preferred + 3-5 years in enterprise IT… more
- Trace Systems Inc (Portsmouth, VA)
- …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II ...in accordance with employee checkout procedures. + Perform deeper technical troubleshooting and issue resolution, escalating unresolved matters to… more
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