- Robert Half Technology (Kansas City, MO)
- …in the Information Technology industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. ... and issues through JIRA Service Management (Atlassian) Ticketing system. * Provide Tier 1 technical support , including basic troubleshooting, hardware… more
- Sutherland Global Services (New York, NY)
- Sutherland is seeking an organized and technical person to join us as a Remote Tier 1 Technical Support Consultant. If you are looking to build a ... the skills and experience to help us succeed, we want to work with you! Tier 1 Technical Support Consultant in this role get to: Exceed client and company… more
- Robert Half Technology (West Des Moines, IA)
- …We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a ... Must hold a minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+,… more
- TEKsystems (Kansas City, MO)
- Description: Work within team of Technical Assistance Center professionals to include provide Tier 1 and Tier 2 staff in support of mission critical ... and develop strategies for improvement. Work to make the Technical Assistance Center the single source of truth and...the MCEITS Operations processes, personnel and procedures, the EIS Tier II and III support personnel, the… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports users by fulfilling individual… more
- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with ... strategy and tactics based on your analysis of outcomes. As a Technical Support Analyst you will ensure that our customers successfully connect to their… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the ... to providing agency staff with the highest level of technical support , dependable service, and timely problem...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- Motion Recruitment Partners (Dallas, TX)
- … issues for 500+ Corporate Staff, at both on-site and corporate office locations + Tier 1-3 corporate technical support via phone, email, and ticketing ... Tier 3 Support Analyst Dallas, Texas...policy. Applicants need to make their needs known in advance. **Posted by:** Maya Zavala **Specialization:** Technical Support… more
- Robert Half Technology (Nashville, TN)
- …ensuring seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- Robert Half Technology (Nashville, TN)
- …on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Robert Half Technology (Nashville, TN)
- …Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of desktop operating ... Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical … more
- TEKsystems (Winter Park, FL)
- Description: A TEKsystems client is looking for Tier 1 Technical Support Specialists to support university end users and affiliates who are experiencing ... live in the Orlando area* Essential Job Functions + Tier 1 Support Specialists will engage with...understand how to effectively prioritize tasks, etc. + The Technical Support Team may assist with company… more
- DISH Network (Littleton, CO)
- …technology landscape. **Job Duties and Responsibilities** As the Senior Manager of RAN Engineering, Tier 3 Technical Support at DISH, you'll play a pivotal ... hybrid cloud + Lead team of 5G RAN Managers and RAN System Engineers in Tier 3 Technical Support and lead the broader team of RAN System Engineers + Provide… more
- ndustrial (Raleigh, NC)
- …team and help us maintain our commitment to excellence and putting customers first. As a Tier 2 Technical Support Engineer, you will play a crucial role in ... Serve as the primary point of contact to triage Tier 1 support requests and escalate to...and effectively + Create and maintain detailed documentation for technical support processes and customer inquiries. Develop… more
- Carrier (Kennesaw, GA)
- …a wide range of talents and skill sets. **About this role** The ** Technical Support Engineer** will be responsible for Tier Three technical support ... information technology + Relevant Technical certification + Experience in a Tier Three technical support role + Ability to troubleshoot and solve complex… more
- Saint-Gobain (Anaheim, CA)
- …a deep understanding of our products, applications, services, and policies to offer top- tier technical support . Additionally, the manager will maintain ... relationships, ensuring client satisfaction and loyalty. The manager will provide technical support across various markets, including Precision Industrial,… more
- Lockheed Martin (Hanover, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... are:** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering third tier services to… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating ... stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve as many issues as possible and… more
- Komatsu (Milwaukee, WI)
- …IT, and 3rd party vendors. + Ensure daily operations remain stable by providing Tier 3 technical support for the Salesforce.com platform and solutions ... and functionality of Salesforce CRM solutions. + Provide L3 Support to troubleshoot and resolve technical issues...Provide L3 Support to troubleshoot and resolve technical issues and errors related to platform configuration and… more
- Kelly Services (Lathrop, CA)
- …problems and trends to the team for internal resolution. + Assist and communicate with Tier 1 seasonal technical support to resolve reported issues. + ... Kelly Services is seeking Technical Support Specialists for one of our top clients! **Location:** Lathrop, CA **Contract Type:** 6 Months **Bill Rate:** $20 /… more
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