- Revelyst (San Diego, CA)
- **Job Description** ** Technical Product Support Agent- Tier 1** We are seeking an experienced ** Technical Product Support Agent** to join the ... Revelyst Golf & Technology platform team. As a Tier 1 Technical Product Support Agent you provide the initial Technical Support contact to the… more
- REI (Seattle, WA)
- …of delivered services/solutions. Including Tier 1, Tier 2 and Tier 3 technical support as applicable. + Ongoing continuous improvement to services as ... additions to staff. + Creates support structures to ensure that adequate technical support for end users is maintained at all times. Ensures that required … more
- Christus Health (Alamo Heights, TX)
- …network related environments. The ENE I is responsible for systems integration, design and tier III technical support for network systems and technology ... I) is a strategic position providing advanced level of technical skill and expertise in Network Engineering as well...technology and will fulfill the role of third level support for network technologies, providing training and direction to… more
- Schrdinger (NY)
- …Active Directory, Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop, server, network, and ... You will ensure the stability and efficiency of the systems that support our scientific applications and business operations. Your expertise will be crucial… more
- Colonial Pipeline Company (Alpharetta, GA)
- …innovation and quality across our operations! **What You Get to Do:** + Provide Tier 2 technical support for instrument maintenance and repair, coordinating ... insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come...work ethic and looking for the right company to support your growth. **Got Extra to Bring?** + Bachelor's… more
- NuAxis Innovations (Washington, DC)
- …Full Time position. The Tier I Service Desk Specialist provides first-line technical and administrative support to federal end users in a fast-paced, ... ** Tier I Service Desk Specialist** Location **Washington, DC**...environment. This role handles incident intake, service requests, account support , and basic troubleshooting while ensuring all activities meet… more
- Colonial Pipeline Company (Alpharetta, GA)
- …across our system. This position offers the opportunity to provide 24/7 second- tier technical and logistical support , collaborate with cross-functional ... insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come...Position** Are you a problem-solver with a passion for technical excellence? We're looking for a Central Maintenance Specialist… more
- NuAxis Innovations (San Francisco, CA)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... discussion with users and hands-on assistance. + Provides on-site support to end users on a variety of issues....technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- Mom's Meals (North Jackson, OH)
- …ticketing system, ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized ... SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic...excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are… more
- GCI Communication Corp (Anchorage, AK)
- …GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, ... ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide technical support and customer education, via inbound...with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ACCOUNTABILITY-… more
- Compass Minerals America Inc. (Overland Park, KS)
- …and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our customers. + This ... telecommunications equipment, and client/server/cloud application software. Additionally, 3rd party depot/warehouse support . + Support may be over the phone, in… more
- Progress Rail Services Corp. (La Grange, IL)
- …position will require the applicant to provide Subject Matter Expertise to the Technical Writers in the locomotive division and perform some Technical Writing ... duties. This position also requires the applicant to conduct Technical Training Classes at various Progress Rail locations and...topics that will include all facets of the the Tier 4 1010J Engine; - Structure training material and… more
- Affinius Capital (San Antonio, TX)
- …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- SMBC (Jersey City, NJ)
- …reduce manual toil, and enhance observability and alerting. + Provide expert-level technical support and debugging for production applications, ensuring minimal ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...middle and back-office functions related to derivative trades. Provide support on technical issues requiring in-depth debugging… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work...cloud solutions. Our operations, support , sales and technical teams all work together to create a positive… more
- SMBC (Charlotte, NC)
- …and highly available Azure Cloud architectures for Java enterprise applications. + Provide technical leadership and guidance to support the delivery of Cloud ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...Finance and Leasing Co., Ltd. **Role Description** The Cloud support specialist is responsible for the support … more
- Cleo (Honolulu, HI)
- …client with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all ... content to customers.?? **Your Qualifications** + ?Bachelor's Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? +… more
- HSBC (Buffalo, NY)
- …Systems group including but not limited to Business Analysts, Technical Analysts, and Tier 1 User Support Team + Be responsible for Product Ownership of ... testing program + Manage the Mortgage Systems Service Desk for all user support , access management, and other related activities + Work closely with business subject… more
- Affinius Capital (San Antonio, TX)
- …and trusted across the firm. **Key Responsibilities** + Serve as the primary technical and functional support resource for real estate applications, including ... Yardi Voyager and Argus Enterprise + Provide Tier 2/ Tier 3 support , including...accounting, and asset operations functions. The ideal candidate blends technical skill with business acumen, ensuring applications and data… more
- SMBC (Jersey City, NJ)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... quality goods and services across business lines. The Procurement Customer Support team supports all procurement activities by providing governance and operational… more
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