- Rush University Medical Center (Chicago, IL)
- …the circumstances of each case. **Summary:** The Senior Unified Contact Center ( UCCE ) Engineer will collaborate with all aspects of maintaining, configuring, and ... Contact Center environment including design, implementation, maintenance of existing UC/ UCCE environment, upgrading/configuration, and installation of hardware/software. In addition,… more
- Stanford University (Stanford, CA)
- IT Infrastructure - (Cisco UCCE ) Contact Center Service Delivery Analyst **Business Affairs: University IT (UIT), Stanford, California, United States** Information ... 105082 **JOB PURPOSE:** We are seeking a skilled Cisco UCCE Service Delivery and Tier 2 Support Analyst to...service delivery for our Cisco Unified Contact Center Enterprise ( UCCE ) systems. The ideal candidate will possess strong analytical… more
- Rush University Medical Center (Chicago, IL)
- …for RUSH employees and leaders for Unified Communications. **Responsibilities:** Deliver UC/ UCCE Solutions + Lead UC discovery sessions, developing solutions based ... other Unified Communications applications. + Carry out maintenance/upgrades on all UC/ UCCE infrastructure and end points. + Identify and troubleshoot VoIP… more
- G-TECH Services, Inc. (Detroit, MI)
- …resource with ability to plan, develop, test and implement Cisco ACD/IVR ( UCCE ) solutions that improve business efficiency and productivity as well as support ... and implementation work experience required. Top 3 Required Skills/Experience - * Cisco UCCE (CVP) - Customer Voice Portal * Cisco Finesse * Advanced SQL Required… more
- Rush University Medical Center (Chicago, IL)
- …Engineer assists and mentors less experienced colleagues. **Responsibilities:** Deliver UC/ UCCE Solutions + Carry out routine telephony-related installations, moves, ... and all other Unified Communications applications. + Support maintenance/upgrades on UC/ UCCE infrastructure and end points. + Ensure successful delivery to support… more
- Walgreens (Deerfield, IL)
- …v12.5+) is highly preferred + Hands-On experience with Cisco Contact Center platforms ( UCCe ) including ICM and CVP (v12.5+), VXML Gateways and VVB for call routing ... Perl, SQL, or Velocity), with a focus on integrations, automation and improving UC/ UCCe workflows + Advanced Microsoft Excel skills for data analysis and reporting.… more
- Internal Revenue Service (Richmond, VA)
- …operation and capabilities of a computerized Unified Contact Center Environment ( UCCE ) telephone system operation; Experience with systems and software to assist ... in producing the requisite reports needed to support management tracking and decision making; Experience with Accounts Management (AM) work processes, programs, functions, error trends, and day-to-day workflow; Experience with oral and written communications… more
- Amentum (Warrenton, VA)
- …+ Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise ( UCCE ) + CCNP Collaboration + Strong understanding of networking fundamentals, including ... LAN/WAN, QoS, and MPLS + Experience with Cisco routers, switches, and firewalls, particularly in relation to voice and video integration + Experience with voice gateways, SIP trunks, and ISDN circuits + Expertise in call control protocols (SIP, SCCP, H.323) +… more
- Stanford Health Care (Newark, CA)
- …of contact center metrics. + Knowledge of Telephony system and CISCO UCCE system. **Physical Demands and Work Conditions** **Blood Borne Pathogens** + Category ... III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment **These principles apply to ALL employees:** **SHC Commitment to Providing an Exceptional Patient & Family Experience** _Stanford… more
- OVHcloud (Irving, TX)
- …and updates. + Other tools experience desired: MS Dynamics, CISCO UCCE or other telephony services, database management Working Conditions Standard office ... environment Company Description - About OVHcloud OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US… more
- Amentum (Fort Meade, MD)
- …+ Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise ( UCCE ) + Strong understanding of networking fundamentals, including LAN/WAN, QoS, and MPLS ... + Experience with Cisco routers, switches, and firewalls, particularly in relation to voice and video integration + Experience with voice gateways, SIP trunks, and ISDN circuits + Expertise in call control protocols (SIP, SCCP, H.323) + Ability to explain… more
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