• IT Infrastructure - Contact Center Service…

    Stanford University (Stanford, CA)
    …6 days ago Requisition # 105082 **JOB PURPOSE:** We are seeking a skilled Cisco UCCE Service Delivery and Tier 2 Support Analyst to join our dynamic team. This role ... support and service delivery for our Cisco Unified Contact Center Enterprise ( UCCE ) systems. The ideal candidate will possess strong analytical skills, a deep… more
    Stanford University (11/01/24)
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  • Infrastructure Analyst, Cisco Contact Center…

    Trinity Health (Livonia, MI)
    …requirements include, but are not limited to, the following:** + Scripting for UCCE call routing and Call Handlers, Configure dialed number, call type, agents, agent ... tickets with accurate, timely and thorough updates pertaining to UCCE , CUCM, Unity. + Troubleshoot user issues related to..., CUCM, Unity. + Troubleshoot user issues related to UCCE , CUCM, Unity + Manage/assist with service disruptions +… more
    Trinity Health (09/13/24)
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  • Systems Engineer - WxCCE

    Cisco (Research Triangle Park, NC)
    …application and OS level upgrades and patches, specifically around Cisco HyperFlex, UCCE , and UCM products. * Managing Cisco Unified Contact Center Enterprise ... technologies ( UCCE ), Cisco Customer Voice Portal (CVP), Cisco IP/IVR,...configuring and maintaining contact center platforms such as Cisco UCCE (ICM, CVP - VXML, ECE) * Good Understanding… more
    Cisco (10/10/24)
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  • Technical Architect (VoIP Infrastructure)

    Walgreens (Deerfield, IL)
    …v12.5+) is highly preferred + Hands-On experience with Cisco Contact Center platforms ( UCCe ) including ICM and CVP (v12.5+), VXML Gateways and VVB for call routing ... Perl, SQL, or Velocity), with a focus on integrations, automation and improving UC/ UCCe workflows + Advanced Microsoft Excel skills for data analysis and reporting.… more
    Walgreens (10/31/24)
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  • Uc Engineer

    TEKsystems (Louisville, KY)
    …but not required Skills: Unified communications, Voip, Cisco call manager, Ucce , Cisco voice, engineering, design system, Cloud, cisco ios, scripting, networking ... Administration, Moves adds Top Skills Details: Unified communications,Voip,Cisco call manager, Ucce ,Cisco voice,engineering,design system,Cloud,cisco ios,scripting,networking protocols,avaya,avaya call center Experience Level:… more
    TEKsystems (10/29/24)
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  • Contact Center Onboarding Engineer- WxCCE

    Cisco (Research Triangle Park, NC)
    …Center Management Portal, and other key networking technologies * Proficiency in UCCE Scripting * Have familiarity with voice technologies * Advanced programming ... experience within UCCE and related contact center applications * Experience with log collection, packet capture and call manager * Experience with Unified computing… more
    Cisco (10/19/24)
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  • Database Engineer - WxCCE

    Cisco (Research Triangle Park, NC)
    …Database Configuration and Setup: Setting up and configuring databases to support UCCE environments, ensuring they meet the specific requirements of the contact ... PREFERRED QUALIFICATIONS: * Experience with Cisco Unified Contact Center Enterprise ( UCCE ) environments. * Certifications in Microsoft SQL Server and/or Cisco… more
    Cisco (10/10/24)
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  • RN Coordinator

    HCA Healthcare (Tamarac, FL)
    …the enterprise** + **You will maintain and makes shift adjustments within UCCE /Telephony attributes** + **You will oversee daily operations consistent with the ... departmental goals** + **You will monitor orientation of new staff through collaboration with preceptor** + **You will complete initial review of service inquiries and recoveries and communicates results with TC leadership** + **You will serve as the primary… more
    HCA Healthcare (11/05/24)
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  • Integrated Unified Communications Consulting…

    Amentum (Fort Meade, MD)
    …+ Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise ( UCCE ) + Strong understanding of networking fundamentals, including LAN/WAN, QoS, and MPLS ... + Experience with Cisco routers, switches, and firewalls, particularly in relation to voice and video integration + Experience with voice gateways, SIP trunks, and ISDN circuits + Expertise in call control protocols (SIP, SCCP, H.323) + Ability to explain… more
    Amentum (10/29/24)
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  • Salesforce CRM Engineer

    OVHcloud (Irving, TX)
    …and updates. + Other tools experience desired: MS Dynamics, CISCO UCCE or other telephony services, database management Working Conditions Standard office ... environment Company Description - About OVHcloud OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US… more
    OVHcloud (10/23/24)
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  • Unified Communications Administrator

    Mary Greeley Medical Center (Ames, IA)
    …Unified Communications systems, which include Cisco Call Manager, Unity, UCCX/ UCCE , gateways, circuits and associated solutions. Specific tasks include roadmap ... creation, system configuration, upgrades, and day-to-day operational support for telephony services. + Serve as partner on the Microsoft 365 communication/collaboration tools and clinical communications applications (Mobile Heartbeat and Responder5 Nursecall +… more
    Mary Greeley Medical Center (10/09/24)
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  • Integrated Unified Communications Consulting…

    Amentum (Warrenton, VA)
    …+ Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise ( UCCE ) + CCNP Collaboration + Strong understanding of networking fundamentals, including ... LAN/WAN, QoS, and MPLS + Experience with Cisco routers, switches, and firewalls, particularly in relation to voice and video integration + Experience with voice gateways, SIP trunks, and ISDN circuits + Expertise in call control protocols (SIP, SCCP, H.323) +… more
    Amentum (09/30/24)
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  • Assistant Contact Center Manager (Patient Access…

    Stanford Health Care (Newark, CA)
    …of contact center metrics. + Knowledge of Telephony system and CISCO UCCE system. **Physical Demands and Work Conditions** **Blood Borne Pathogens** + Category ... III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment **These principles apply to ALL employees:** **SHC Commitment to Providing an Exceptional Patient & Family Experience** _Stanford… more
    Stanford Health Care (09/13/24)
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  • Junior Telephony Administrator ( remote )

    AssistRx (Orlando, FL)
    …and experience. + Understanding Cisco Collaboration Portfolio preferred (eg VOIP, UCCX/ UCCE , CUCM, JABBER, FINESSE) + Basic understanding of IVR and Contact ... Center deployments / integrations. + Basic understanding of an Enterprise Fax System (eg on-prem/cloud, analog/digital/FOIP, etc.) + Ability to synthesize complex concepts. + Excellent written and verbal communication skills. + Organizational skills and… more
    AssistRx (08/22/24)
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