• Sr UCCE Engineer

    Rush University Medical Center (Chicago, IL)
    …the circumstances of each case. **Summary:** The Senior Unified Contact Center ( UCCE ) Engineer will collaborate with all aspects of maintaining, configuring, and ... Contact Center environment including design, implementation, maintenance of existing UC/ UCCE environment, upgrading/configuration, and installation of hardware/software. In addition,… more
    Rush University Medical Center (11/27/24)
    - Save Job - Related Jobs - Block Source
  • IT Infrastructure - (Cisco UCCE ) Contact…

    Stanford University (Stanford, CA)
    IT Infrastructure - (Cisco UCCE ) Contact Center Service Delivery Analyst **Business Affairs: University IT (UIT), Stanford, California, United States** Information ... 105082 **JOB PURPOSE:** We are seeking a skilled Cisco UCCE Service Delivery and Tier 2 Support Analyst to...service delivery for our Cisco Unified Contact Center Enterprise ( UCCE ) systems. The ideal candidate will possess strong analytical… more
    Stanford University (11/01/24)
    - Save Job - Related Jobs - Block Source
  • Lead UC Architect

    Rush University Medical Center (Chicago, IL)
    …for RUSH employees and leaders for Unified Communications. **Responsibilities:** Deliver UC/ UCCE Solutions + Lead UC discovery sessions, developing solutions based ... other Unified Communications applications. + Carry out maintenance/upgrades on all UC/ UCCE infrastructure and end points. + Identify and troubleshoot VoIP… more
    Rush University Medical Center (01/09/25)
    - Save Job - Related Jobs - Block Source
  • Systems Analyst

    G-TECH Services, Inc. (Detroit, MI)
    …resource with ability to plan, develop, test and implement Cisco ACD/IVR ( UCCE ) solutions that improve business efficiency and productivity as well as support ... and implementation work experience required. Top 3 Required Skills/Experience - * Cisco UCCE (CVP) - Customer Voice Portal * Cisco Finesse * Advanced SQL Required… more
    G-TECH Services, Inc. (01/10/25)
    - Save Job - Related Jobs - Block Source
  • Unified Comms Voice Engineer

    Rush University Medical Center (Chicago, IL)
    …Engineer assists and mentors less experienced colleagues. **Responsibilities:** Deliver UC/ UCCE Solutions + Carry out routine telephony-related installations, moves, ... and all other Unified Communications applications. + Support maintenance/upgrades on UC/ UCCE infrastructure and end points. + Ensure successful delivery to support… more
    Rush University Medical Center (01/10/25)
    - Save Job - Related Jobs - Block Source
  • Technical Architect (VoIP Infrastructure)

    Walgreens (Deerfield, IL)
    …v12.5+) is highly preferred + Hands-On experience with Cisco Contact Center platforms ( UCCe ) including ICM and CVP (v12.5+), VXML Gateways and VVB for call routing ... Perl, SQL, or Velocity), with a focus on integrations, automation and improving UC/ UCCe workflows + Advanced Microsoft Excel skills for data analysis and reporting.… more
    Walgreens (10/31/24)
    - Save Job - Related Jobs - Block Source
  • Program Analyst

    Internal Revenue Service (Richmond, VA)
    …operation and capabilities of a computerized Unified Contact Center Environment ( UCCE ) telephone system operation; Experience with systems and software to assist ... in producing the requisite reports needed to support management tracking and decision making; Experience with Accounts Management (AM) work processes, programs, functions, error trends, and day-to-day workflow; Experience with oral and written communications… more
    Internal Revenue Service (01/01/25)
    - Save Job - Related Jobs - Block Source
  • Integrated Unified Communications Consulting…

    Amentum (Warrenton, VA)
    …+ Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise ( UCCE ) + CCNP Collaboration + Strong understanding of networking fundamentals, including ... LAN/WAN, QoS, and MPLS + Experience with Cisco routers, switches, and firewalls, particularly in relation to voice and video integration + Experience with voice gateways, SIP trunks, and ISDN circuits + Expertise in call control protocols (SIP, SCCP, H.323) +… more
    Amentum (12/30/24)
    - Save Job - Related Jobs - Block Source
  • Assistant Contact Center Manager (Specialty…

    Stanford Health Care (Newark, CA)
    …of contact center metrics. + Knowledge of Telephony system and CISCO UCCE system. **Physical Demands and Work Conditions** **Blood Borne Pathogens** + Category ... III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment **These principles apply to ALL employees:** **SHC Commitment to Providing an Exceptional Patient & Family Experience** _Stanford… more
    Stanford Health Care (12/13/24)
    - Save Job - Related Jobs - Block Source
  • Salesforce CRM Engineer

    OVHcloud (Irving, TX)
    …and updates. + Other tools experience desired: MS Dynamics, CISCO UCCE or other telephony services, database management Working Conditions Standard office ... environment Company Description - About OVHcloud OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US… more
    OVHcloud (10/23/24)
    - Save Job - Related Jobs - Block Source
  • Integrated Unified Communications Engineer, Senior

    Amentum (Fort Meade, MD)
    …+ Proficiency in Cisco Unified Contact Center Express (UCCX) or Enterprise ( UCCE ) + Strong understanding of networking fundamentals, including LAN/WAN, QoS, and MPLS ... + Experience with Cisco routers, switches, and firewalls, particularly in relation to voice and video integration + Experience with voice gateways, SIP trunks, and ISDN circuits + Expertise in call control protocols (SIP, SCCP, H.323) + Ability to explain… more
    Amentum (10/19/24)
    - Save Job - Related Jobs - Block Source