- Hired by Matrix (Columbus, OH)
- …Service Desk . While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking ... career by joining a global financial institution If so, our client is hiring a Service Desk Agent!What You'll Do: The Service Desk Agent is the first point of… more
- Eisai, Inc (Nutley, NJ)
- …(ie Intune, autopilot, and Active Directory policies) to ensure an optimal end user experience .Plans ahead for deprecation of existing hardware and software ... Information Technology Infrastructure Library) mindset to improve customer experience .Supporting field force users and needs.Ensures assets (physical and virtual… more
- HITT Contracting (Falls Church, VA)
- …and maintaining the knowledge base, creating and updating support documentation and user guides. Qualifications:Proven experience in a customer service or ... experiences, you belong at HITT. Associate, Service DeskJob Description: The Service Desk is a critical function within an organization, responsible for providing… more
- Fidelity TalentSource LLC (Westlake, TX)
- …Associate degree, technical certification, or equivalent work experience is preferred Previous experience in a Help Desk Support role is a plus Experience ... temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity's Enterprise Infrastructure Group! The Service … more
- PrideStaff (Wilmington, DE)
- …coordinates front desk staff, and must have billing and coding experience . Bilingual in Spanish and English is required. RESPONSIBILITIES The following list is ... Job Title: Front Desk Supervisor - Bilingual Location: Wilmington, DE Schedule:...to render care. Ensures that patients' demographics and financial information is kept confidential and that the highest level… more
- Capgemini Government Solutions (Mclean, VA)
- …A technology-related bachelor's degree or at least two (2) years of demonstrated experience providing end user support in a professional environment Skill in ... Solutions (CGS) LLC is seeking a highly motivated Help Desk Specialist to join our team in McLean, VA...instant message, or phone at first contact with the end- user . The candidate shall troubleshoot and fully document service… more
- Russell Tobin & Associates (San Diego, CA)
- …for providing best-in-class support for the Client platform, to ensure a positive customer experience . Log cases on the IT Service Desk and maintaining details ... What are we looking for in our Help Desk Customer Service? Russell Tobin's client, a cloud-based,...by answering customer inquiries, solving problems and providing product information via case, phone or e-mail in a timely… more
- Dexian - DISYS (Washington, DC)
- …Windows Server Active Directory. Experience working in a collaborative, team environment. Experience with software testing and/or user training.Dexian is a ... DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in...system and its applications and provide initial triage of user reported problems.Communicate with system users to troubleshoot reported… more
- Computer World Services (CWS)Corporation (Kearneysville, WV)
- Job Description The Help Desk Specialist provides Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis as ... products and services. Key Tasks and Responsibilities * Uses automated information systems to analyze routine situations * Reviews incoming requests and… more
- Tech Providers Inc. (Anderson, SC)
- End User Services Analyst IIAnderson, SC -Onsite6+ month contractDuties: * Research, troubleshoot and diagnostic hardware/software to identify, document and resolve ... errors/issues * Provide 2nd level user support for incidents that require local resolution and...local resolution and cannot be resolved by the Service Desk . * Response to service desk request… more
- American Honda Motor Co Inc (Raymond, OH)
- …and delightful products that make a positive impact.* Excellent command of user experience , design principles, problem-framing skills, and beautiful visual ... is looking to welcome a Software Defined Vehicle (SDV) Experience Designer to be a member of our new...Explore, conceptualize, and develop entire design systems, inclusive of user interfaces, connected data and interaction models compatible across… more
- ASSA ABLOY Americas (Monroe, NC)
- …resolved or appropriately escalated and maintain user communication. Resolve user issues by gathering information , understanding their needs, and researching ... than 70 different countries, we help billions of people experience a more open world. Our innovations make all...global leader in door opening solutions dedicated to satisfying end- user needs for security, safety and convenience.ASSA ABLOY Norton… more
- eXcell (Tuskegee, AL)
- …Writing skills - need strong writing skills to clearly respond to help desk tickets and emails Microsoft Office experience (Outlook, Excel, Word, and ... and work orders Take initiative and ownership of reported end- user problems Use diagnostic tools to identify root problems...PowerPoint) Help desk ticket management software experience Windows 10 and MAC OS experience … more
- Flex-N-Gate Corporation (Detroit, MI)
- …for hard-working and skilled individuals. Scope of the Position The Information Technology Administrator's role is to ensure proper computer operations so ... tasks. This includes receiving, prioritising, documenting and actively resolving end user help requests. Problem resolution may involve the use of approved… more
- KaiHonua (Huntsville, AL)
- …hardware products and services to resolve problems of users. The service desk representative aids users and organizations using computer software or equipment. ... printing, installation, word processing, electronic mail, and operating systems. Skills / Experience Required (Not listed in order of importance; other duties may be… more
- Merck & Co. (Austin, TX)
- …Development & Testing to provide feedback and facilitate ongoing improvements in user experience .Design, setup, manage project, oversee updates and maintenance ... member of Mobile Compliance Governance.Perform Mobile Cookbook and Jira Service Desk Publishing and Maintenance.Conduct Mobile Team process improvements. Manage US… more
- Galapagos Federal Systems, LLC (Austin, TX)
- …labor while providing account management to the customer. Skills / Experience RequiredHold an active Secret clearanceDemonstrate strong communication and customer ... to Government managementResolve desktop issues using Remote Control; manage user accounts, reset passwords, and assist with IAVA remediationInstall, configure,… more
- eXcell (Olathe, KS)
- …problem solving and multitasking skills Documents resolution knowledge for Service Desk Experience with anti-spyware and anti-virus software Knowledge of ... 5+ years of relevant experience in Deskside support Minimum 7+ years of experience in Information Technology Bachelor's degree in a technical field such as… more
- Engage Partners, Inc. (Queens, NY)
- …co-workers, and management staff. Provide an appropriate and timely level of information to each as required. Demonstrable experience with software modules ... Clinical Systems Analyst I Department: Information Technology & Services Shift: Full-Time, Day Hours: 9:00AM - 5:30PM Job Summary: The incumbent will out various… more
- eXcell (Tomball, TX)
- …2013, and Google Workspace Must be able to support Apple and Android mobile phones Experience with Small PDF, and Auto Desk applications, a plus Knowledge of ... will be expected to provide effective diagnostic evaluation of end- user customer needs and in all cases use good...preferred Minimum 1 to 3+ years of related work experience Must be proficient in MS Windows Desktop Operating… more
