- Entergy (Little Rock, AR)
- **Job Title:** Vice President , Customer Care **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, Inc.-ESI (OLD) **JOB SUMMARY/PURPOSE:** ... The VP, Customer Care is responsible for managing all aspects of...managing all aspects of the Entergy omnichannel communications including customer digital interfaces and call centers. Reporting to Chief… more
- Austin Energy (Austin, TX)
- Position Information Posting Title Vice President , Customer Account Management Job Requisition Number AE503844 Position Number 112810 Job Type Full-Time ... Division Name Customer Account Management Minimum Qualifications + Graduation with a...that will integrate and implement new strategies to improve customer service delivery, exceed customer expectations, and… more
- JPMorgan Chase (Wilmington, DE)
- …consistent with the quality and safety requirements of the business. As a Vice President Data Owner - Card Customer Journey in our Card Data & Analytics ... product development, drive business growth, and improve the Chase customer experience. You will serve as a member of...to be accountable for all data in the Card Customer Journey product, enabling you to make a significant… more
- JPMorgan Chase (Columbus, OH)
- …career growth and skill development in a market-leading company. As a Control Manager Vice President within the Global Customer Platform (GCP) Product team, ... you will lead the development of an improved control framework that promotes a continuous and integrated approach to risk assessment. Your role will also involve assisting in top-down risk analysis, real-time control issue detection, escalation, root cause… more
- Morgan Stanley (Purchase, NY)
- …**Wealth Management* **Title:** *Business Control Units Centralized Team - Know Your Customer Assistant Vice President * **Location:** *New York-Purchase* ... support the Morgan Stanley at Work global Know Your Customer (KYC) program for corporate clients. As part of...oversight of theMorgan Stanley at Work global Know Your Customer (KYC) program . Assists with KYC case management,… more
- SMBC (Jersey City, NJ)
- …experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible ... SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than… more
- JPMorgan Chase (Columbus, OH)
- …will future proof our business in an ever-changing landscape. As a Control Manager Vice President within the Global Customer Platform (GCP) Product team, ... organizations to help develop the control framework for the target state customer platform and provide ongoing support for the existing three large-scale legacy… more
- JPMorgan Chase (Columbus, OH)
- …and bring your thought leadership and expertise to the team. As an Experience Research Vice President in Design and Customer Experience (DCE) **,** you will ... strategic direction of our products, conducting UX research for end-to-end customer experiences, and leading research activities. **Job responsibilities** + Design… more
- JPMorgan Chase (Columbus, OH)
- …and improve the efficiency of our communications professionals. As a Front-End Web Developer Vice President you will create customer custom web applications ... that support various internal communications needs, including event registration, rehearsal scheduling, award nominations, surveys, interactive employee outreach, light learning applications, and how-tos. In addition, you will partner closely across the… more
- JPMorgan Chase (New York, NY)
- …that blend business needs and user insights. As a Design Strategist Vice President in Small Business Design & Customer Experience, you will play a pivotal ... visually appealing but also accessible and user-friendly, enhancing the overall customer experience. You will be responsible for developing holistic experience… more
- SMBC (Jersey City, NJ)
- …benefits to its employees. **Role Description** Within the Compliance Department, the Know Your Customer (KYC) Vice President (VP) is responsible for leading ... Number of direct reports: up to 12. + Ensures operational efficiencies and customer data integrity in accordance with internal policies and procedures of SMBC and… more
- Baltimore City Community College (Baltimore, MD)
- …+ Reviews and ensures accuracy of items requiring signature or approval of the Vice President . + Provides customer -oriented quality service to the students, ... in delivering process improvements and provide primary support to the Vice President for Advancement. This position provides assistance with tasks including… more
- Rocket Software (Columbus, OH)
- …Customer Solutions Engineering (CSE), you will be a strategic partner to the Vice President , Customer Solutions Engineering in shaping the transformation ... of Rocket's professional services business, driving higher levels of customer success, and revenue growth. This role is a...organized individual capable of providing executive-level support to the Vice President , CSE, while helping to lead… more
- PennyMac (Pasadena, CA)
- …of homeownership through the complete mortgage journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple teams and ... monitor workflows and queues to ensure service levels are met. The Assistant Vice President Customer Experience will : + Directly supervise employees in a… more
- Comcast (Centennial, CO)
- …we want you to fast-forward your career at Comcast. **Job Summary** The Vice President , Customer Experience is responsible for identifying strategic ... and operational initiatives that will transform Comcast's customer experience and ensuring the successful implementation of those improvements in the West Division.… more
- Pioneer Bank (Albany, NY)
- TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President - Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ... Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care Specialist is a fast-paced, multi-functional position, responsible for all… more
- Landmark Implement Inc (NE)
- …Vice President of Sales, Vice President of Aftermarket, Vice President of Customer Support) to develop and implement a comprehensive strategic ... management of the sales staff and communicating to the Vice President of Sales on situations when...Lead the location in maintaining a clean, organized, and customer friendly environment to ensure 100% customer … more
- Subaru of America (Camden, NJ)
- …Be part of the change management taking place in the Customer Advocacy Department learning directly from the Vice President , Customer Advocacy. ... CUSTOMER ADVOCACY BUSINESS INTERN (ONE-YEAR PROGRAM) Subaru of...them more marketable in their field of study. The Customer Advocacy Business internship is for students pursing a… more
- Liberty Utilities (Joplin, MO)
- …people, passion, and performance. The Director Customer Care reports directly to the Vice President of Customer Care and has overall responsibility for ... Director, Customer Experience Joplin, MO, US, 64801 **Our purpose...in the meter to cash operations which consists of Customer Service including walk-in offices, Billing, Credit & Collections,… more
- Mondelez International (Washington, DC)
- …+ External Media Agencies & Data Vendors + Peer Network **Internal** + East Area Vice President , Customer Vice Presidents (CVP), Sales Planner, and ... our digital commerce flywheel. The position partners deeply across the East Area Customer Business Teams (CBT), including Publix, the Ahold Delhaize banners and BJs.… more
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