- Elevance Health (Chicago, IL)
- …At Elevance Health, we simplify healthcare and improve lives. The **Program Director, VoC (Voice of Customer) Insights ** orchestrates our enterprise VoC ... chat, and digital service interactions. You'll run a disciplined, cross-functional VoC Command Center, manage analysis and prioritization, coordinate delivery… more
- Travel + Leisure Co. (Orlando, FL)
- …resources in a matrixed environment. The successful manager will align consumer insights projects and VOC programs with the organization's broader goals and ... into exceptional experiences for millions of travelers worldwide. The ** Manager , Consumer Insights & Research** is an...The agility to dive deep into technical research and analysis , as well as zoom out to develop a… more
- Alaska Airlines (Seatac, WA)
- …the Global Guest Research Director** to strengthen the Voice of the Customer ( VoC ) ecosystem, integrating quantitative and qualitative insights into a single, ... view of the guest experience. + **Collaborate with the Journey Improvement Manager and Guest Experience Strategists** to translate insights into prioritized… more
- Ralliant (Trenton, NJ)
- …and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC , market research, and competitive analysis to deeply understand customer ... The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across… more
- ITW (Troy, OH)
- …key customer market segments, capture insights to return to the business. Product Manager monthly ( VOC ) field visits as experts in the Market. + Define ... foodservice equipment, is seeking an organized and energetic Product Manager to join our growing team. Vulcan is a...align project priorities, timelines, and development progress. + Translate VOC (Voice of Customer) insights into actionable… more
- Marriott (Bethesda, MD)
- …or data-driven insights to drive the guest experience across two VOC platforms. o Responsible for updating and maintaining training materials and resources as ... $52.06-$72.21 per hour This is a temporary position. The FLEX Senior Manager , Performance Accountability is part of the Global Operations (GO) organization, where… more
- Global Industrial (Buford, GA)
- Assistant Manager , CEX Operations Date: Nov 29, 2025 Location: Buford, GA, US, 30518 Global Industrial For over 70 years Global Industrial has been an industry ... partner with functional leads to address gaps. * Present insights and performance trends to mid- and senior-level stakeholders....ensure initiatives deliver measurable impact. 3. Reporting & Data Analysis * Develop and own regular reports and ad… more
- Edwards Lifesciences (Naperville, IL)
- …market research designs, develops market research programs coordinating with the global VOC manager and demonstrates an in-depth understanding of commercial ... We are looking for Senior Downstream Product Marketing Manager , a strategic marketer with deep experience in cardiovascular technologies and a passion for improving… more
- Wolters Kluwer (Tampa, FL)
- **About the Role** The GTM Lead Technology Product Manager is responsible for independently executing specialized tasks critical to the success of our technology ... management of technology products. + Conduct in-depth market research and competitive analysis to inform product strategy. + Drive user experience and interface… more
- Envista Holdings Corporation (Pomona, CA)
- **Job Description:** The **Product Manager for Metrex** develops specific marketing plans and activities for specific product(s) or product line(s) to establish, ... and margins for the respective category, leveraging market dynamics, customer insights , product differentiation and marketing strategies. + Works closely with key… more
- Amazon (Newark, NJ)
- …Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer ( VoC ) insights . ABOUT YOU You'll assist in transforming customer ... future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of...you will - Work across organizations to translate customer insights into product improvements, technology roadmap priorities, and operational… more
- Amazon (Newark, NJ)
- …each other. Imagine your future with us. ABOUT THIS ROLE As a Program Manager you'll manage a small number of established programs that support customer experience ... & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights . ABOUT YOU You'll work cross-functionally with Customer Service leads… more
- Leggett & Platt, Incorporated (DE)
- …preferred. Things we consider a plus: + Experience with compliance, Voice of Customer ( VOC ) insights , and digital product data systems. + Familiarity with tools ... Product Category Manager " Date:Dec 17, 2025 Location: Other/Not Applicable,...execute a three-year strategic product plan, including product mix, insights , trends, and forecasts. + Lead portfolio management efforts… more
- Danaher Corporation (Waltham, MA)
- …Champion the product portfolio by proactively gathering and analyzing Voice of Customer ( VOC ) insights to clearly define customer needs and inform strategic ... product performance management, portfolio curation and pricing strategy through robust data analysis that drives insights and can be clearly communicated to… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …customer in core team engagements and new product development efforts, including VOC gathering, customer journey mapping, and positioning strategies. + Own market ... platforms and partnerships. + Provide ongoing competitive intelligence, market trends analysis , and scenario planning to advise strategy and tactical execution. +… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- … analysis to uncover opportunities and threats. Acquire and combine voice-of-customer ( VOC ) insights to support product development and portfolio decisions. + ... **Job Description Summary** The Global Product Manager , Lab Automation will assist in the managing of the global Kiestra (TM) Laboratory Automation portfolio of… more
- Xylem (Seneca Falls, NY)
- …and be responsible for defining the strategy in collaboration with Product line manager , understanding the customer needs and be able to drive product development ... from concept to launch. + Customer & market insights : Be able to gather and analyze customer feedback...through the Stage Gate process + Develops and manages VOC business requirements and use cases in a requirements… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and operating ... experience agents, fostering a high-performance and customer-focused culture. Customer Feedback Analysis + Gather, analyze, and act on customer feedback to identify… more
- JobNimbus (Lehi, UT)
- …pain points + Lead research initiatives: win/loss, surveys, persona validation, competitor insights + Synthesize insights across Sales, CX, and product usage ... buyer personas and ideal customer profiles (ICPs) + Conduct regular win/loss analysis , customer interviews, and survey programs to evolve personas + Align personas… more
- Entergy (New Orleans, LA)
- …their role in driving change + Highlight success stories introduced due to customer feedback VOC Insights and Analysis : + Aggregate and analyze data from ... territory.** **Job Purpose/ Summary:** The Voice of the Customer ( VOC ) team is responsible for harvesting external data and...) team is responsible for harvesting external data and insights to bring the customer's perspective to life within… more