• Director, Claims Customer Experience…

    The Hartford (Hartford, CT)
    …accomplish theirs, too. Join our team as we help shape the future. Director, Claims Customer Experience and Voice of Customer ABOUT THIS OPPORTUNITY The ... more
    The Hartford (03/07/25)
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  • Sr. Program Manager, Customer Service,…

    Amazon (Seattle, WA)
    …seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams ... more
    Amazon (01/24/25)
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  • eCommerce Marketing Manager for Voice

    Microsoft Corporation (Redmond, WA)
    …teams to take action, and make strategic decisions and changes grounded in the customer voice . You will work closely with key partner functions within the ... more
    Microsoft Corporation (03/28/25)
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  • Operations Voice Manager

    TekSynap (Arlington, VA)
    …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... more
    TekSynap (04/09/25)
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  • BPO SPE Voice

    Cognizant (Tallahassee, FL)
    Voice . The ideal candidate will have 2 to 4 years of experience in customer voice work. This is a work-from-home position with day shifts. The candidate will ... more
    Cognizant (04/11/25)
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  • Voice Technician

    GCyber (Arlington, VA)
    GCyber is seeking a Voice Technician to support a high profile DISA customer . As a Voice Technician, you will support and maintain the voice ... more
    GCyber (02/13/25)
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  • Manager - Digital Customer Experience…

    CVS Health (Wellesley, MA)
    …Experience Management (CEM) Technical Insights is responsible for monitoring and providing actionable voice of the customer insights to our Digital product team ... more
    CVS Health (03/30/25)
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  • Customer Experience Leader

    Corteva Agriscience (Des Moines, IA)
    customer journeys to ensure seamless interactions at every touchpoint. + Voice of Customer (VoC): Collaborate with Business Intelligence on initiatives to ... more
    Corteva Agriscience (04/09/25)
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  • Sr. Program Manager, Customer Service

    Amazon (Nashville, TN)
    …lasting value. Key to success in this role is the ability to amplify the customer voice across Amazon, using unique insights and influence to drive meaningful ... more
    Amazon (03/23/25)
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  • Sr. Customer Support & Operations Analyst…

    J&J Family of Companies (Irvine, CA)
    …define key process and system improvement opportunities applying key performance indicators and " voice of customer " data to progress innovative standards for ... more
    J&J Family of Companies (03/05/25)
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  • Senior Customer Experience Specialist

    NextEra Energy (Juno Beach, FL)
    customer retention,efficiencies,and profitability across all business lines. Individuals will act as voice of the customer in all programs and company efforts ... more
    NextEra Energy (04/10/25)
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  • Customer Experience Measurement…

    Point32Health (Canton, MA)
    …improvement plan.** + In collaboration with key business partners, bring together existing Voice of Customer (VoC) insights, experience data and survey results ... more
    Point32Health (04/08/25)
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  • Customer Success Specialist - AR, MS and LA

    Cengage Group (Little Rock, AR)
    …prioritizes needs, and focuses on retention and renewal of customers + Acts as voice of customer to inform internal stakeholders on product and experience ... more
    Cengage Group (04/04/25)
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  • Customer Program Manager -Remote

    TE Connectivity (San Francisco, CA)
    …Sales and Product Management for developing key customer growth strategies. - Monitoring customer pulse and translating the voice of customer into the ... more
    TE Connectivity (04/03/25)
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  • Principal Product Manager, Technical, Amazon…

    Amazon (Seattle, WA)
    …defective products and purchasing experiences, and enabling others through our suite of voice of the customer tools. We build strategic technology and services ... more
    Amazon (03/23/25)
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  • Sr. UX Designer, Amazon Customer Service

    Amazon (Seattle, WA)
    …our customers. We are seeking a Senior UX Designer to reimagine Amazon's suite of Voice of Customer products (VoC), which are critical for analyzing customer ... more
    Amazon (03/07/25)
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  • Customer Success Manager

    Omatic (Mount Pleasant, SC)
    …their Omatic solution(s) and is a trusted partner with internal Omatic teams to ensure the voice of the customer is represented in all that we do. What You Will ... more
    Omatic (02/20/25)
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  • Director, Customer Insights, RIS

    MetLife (New York, NY)
    …user testing, refine go-to-market strategy development, product concept testing, influence customer strategy, voice -of- customer program measurement and ... more
    MetLife (02/15/25)
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  • SR MGR Customer Program Management - Remote

    TE Connectivity (San Jose, CA)
    …Sales and Product Management for developing key customer growth strategies. - Monitoring customer pulse and translating the voice of customer into the ... more
    TE Connectivity (01/28/25)
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  • Customer Operator

    CARMAX (Colorado Springs, CO)
    …incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. + Assist ... more
    CARMAX (04/09/25)
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