- Entergy (New Orleans, LA)
- **Job Title:** Voice of the Customer Analyst I-Sr. **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This position will be filled ... VOC team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops...organization as the premier utility in the market. The Customer Insights Analyst is responsible for collecting… more
- Reynolds & Reynolds (Houston, TX)
- Position Description As a Voice \/Telephony Product Analyst , you will be responsible for overseeing the full product lifecycle, from technical specifications to ... business strategies. You will be responsible for writing designs,...writing designs, testing, and supporting software applications for our Voice applications. You will serve as the key liaison… more
- GS1 US (Ewing, NJ)
- … Engagement Analyst , you will collaborate with Product Management and Business Process Management stakeholders to understand customer needs and deliver ... Dynamics 365 Customer Engagement (D365 CE) Analyst Information...Dynamics 365 CE. You also have experience as a Business Analyst or Systems Analyst .… more
- Capital One (Chicago, IL)
- Senior Business Analyst - Market & Client Strategy **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic and analytical ... payments ecosystem trends and market needs (external & internal), voice of customer (inbound & outbound) management,...regularly worked. Chicago, IL: $99,100 - $113,100 for Sr. Business Analyst New York, NY: $118,900 -… more
- Liberty Latin America (PR)
- **Wht's the role?** As a B2B Customer Experience Analyst , you will be responsible for developing and accomplishing central initiatives to deliver outstanding ... or an equivalent field. 2-5 years of experience with Voice of Customer . Advanced experience with Excel...similar analytical frameworks. + Ability to learn and assess customer needs and a variety of business … more
- FirstBank PR (San Juan, PR)
- Senior Business Analyst (Market Research) Customer Experience Strategy Department - FirstBank PR Our Company At FirstBank PR, we strive to be a trusted ... responsible for managing, analyzing, and synthesizing third-party research, internal surveys, and Voice of the Customer (VoC) data to generate actionable… more
- Alight (IN)
- …and if you embody the meaning of Be Alight. Learn more at careers.alight.com. **(THE ROLE)** ** Analyst - Customer Service (T3)** The Analyst - Customer ... **Work Experience of 4 - 6 years for International Customer Service " Voice "** + Prior Customer...not limited to subsidiaries, partners, or purchasers of Alight business units. `` We offer you a competitive total… more
- CalSTRS (Sacramento, CA)
- …passion for helping others to join the Contact Center Team as a Contact Center Analyst . Customer Service is the first point of contact for CalSTRS' members, ... of the Contact Center Team Manager, the Contact Center analyst will: + Respond to customer contacts...approach including in-office and remote work solutions based on business needs. All staff of CalSTRS are employees of… more
- Republic Services (Phoenix, AZ)
- **POSITION SUMMARY:** The Sr Analyst Strategy & Transformation plays an important role in driving change and is responsible for discovering, documenting, and ... reporting on project milestones and expected results. The Sr Analyst Strategy & Transformation is also responsible for supporting...and guidance in support of functional leaders in the business to support transition needs. + Analyzes and reports… more
- MUFG (New York, NY)
- …A member of our recruitment team will provide more details. **Job Summary:** Business Analyst , Global Information Services (GIS) is responsible for supporting ... EMEA, APAC and Tokyo). This role will have both business -as-usual tasks such as customer hierarchy maintenance,...feature requirements **Qualifications** + 4-6 years of experience as Business and Data Analyst in financial industry… more
- American Medical Association (Chicago, IL)
- Sr Business Analyst (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients...at our corporate offices in Chicago for a Sr Business Analyst (Hybrid) on our Publishing team.… more
- Oracle (Carson City, NV)
- **Job Description** **Senior Financial Analyst , Global Business Finance, NACI Cloud Data Platform Sales** **Location - Reston, VA (remote) or US Nationwide ... (remote)** **KEY RESPONSIBILITIES** As a member of the Global Business Finance team, the Senior Financial Analyst ...people can do their best work. It's when everyone's voice is heard and valued that we're inspired to… more
- AssistRx (Orlando, FL)
- The Business Analyst will be working on a...Collaborate with Product Management to balance product vision and voice of customer in order to recommend and ... in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage… more
- HUB International (Chicago, IL)
- …success in mergers and acquisitions. **The Opportunity** At HUB International, the ServiceNow Business Analyst serves as a vital bridge between service owners, ... business needs into streamlined workflows that deliver exceptional customer service experiences. This role combines deep ServiceNow platform knowledge with… more
- CalSTRS (Sacramento, CA)
- Job Posting: Legal Analyst State Teachers' Retirement System JC-500501 - Legal Analyst ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $6,031.00 - $7,547.00 per Month ... is seeking a motivated individual to work as an Analyst II on the Operations team. Under the direction...Counsel is comprised of multiple highly visible and complex business areas: Office of Legal Ethics & Accountability (OLEA),… more
- Wayfair (Boston, MA)
- …does not provide sponsorship for employment authorization for this position. Senior Analyst , Journey Optimization At Wayfair, we care deeply about our customers. Our ... award-winning Customer Service (CS) team combines cutting-edge technology with genuine...quantitative skills in a highly collaborative environment to tackle business -critical challenges head-on. The team partners closely across functions… more
- Prysmian (Highland Heights, KY)
- …a company that is helping transform the world around us. The SAP Finance Business Analyst is responsible for supporting the Accounting, Finance, and Controlling ... range of optical fibers, copper cables and connectivity for voice , video and data transmission for the telecommunication sector....+ Can act as an IT Project Manager or Business Analyst whenever the application is used… more
- MUFG (Irving, TX)
- **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading ... team will provide more details. **Summary:** This individual will serve as an analyst on the Relationship Review Unit within the Global Sanctions Advisory discipline… more
- Philips (Nashville, TN)
- …part of Philips Healthcare North America Region Growth & Strategy team, the Customer Experience Analyst is a strategic partner who transforms complex healthcare ... marketing, clinical, and operations teams to implement data-driven improvements across the customer journey. + **Lead Voice -of- Customer (VOC) programs:**… more
- Exelon (Conshohocken, PA)
- …management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work ... case development and ability to effectively present business cases to business unit leadership. + Customer driven with good oral and written communications… more
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