- Novo Nordisk Inc. (Plainsboro, NJ)
- … feedback is integrated into their processes and initiatives. The voice of customer program lead has a team reporting to them potentially inclusive ... you ready to experiment with us? The Position The Voice of Customer (VoC) Program Lead is responsible for providing insights directly from customers to… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …in the customer experience. Relationships Reports to the Voice of Customer Program Lead . Collaborate with teams across the organization, including ... you ready to experiment with us? The Position The Voice of Customer (VoC) Analytics Manager will...program , focusing on capturing, analyzing, and acting on customer feedback across various touchpoints. This role requires a… more
- Merck & Co. (Rahway, NJ)
- …and external customers' needs and wants; Starts with customers and represents the voice of the customer , works backward thinking, long-term business goals and ... team by establishing a culture that promotes innovation, continuous improvement, a customer focused mindset, and values feedback and inclusion to develop talent.The… more
- Brinks (Coppell, TX)
- …on program execution and KPI's. Builds and maintains strong customer relationships: Lead collaborative efforts with leadership, local branches, and ... fostering continuous improvement and enhancing performance across the organization. Lead the Lean Certification Program , ensuring that...customers to proactively address Voice of Customer concerns and operative challenges… more
- TDS Telecom (Great Falls, MT)
- …will have the opportunity to obtain a Class A CDL through our in-house training program . You will attend safety training at one of our new facilities where you will ... in 1969, Telephone and Data Systems provides wireless, broadband, video, and voice ; and hosted and managed services to approximately 6 million connections nationwide… more
- Detroit Medical Center (Detroit, MI)
- …Culture committed to Safety for Life, Health for Life, Customer Service, Community Welfare, Excellence, Respect, Integrity, Accountability, Innovation, Teamwork ... Documents specimen problems and communicates to supervisor or other lead designee. 5. Sets up and maintains designated work...our patients expect and deserve. Staff members have a voice in forming our culture; one that is often… more
- TDS Telecom (Great Falls, MT)
- …will have the opportunity to obtain a Class A CDL through our in-house training program . You will attend safety training at one of our new facilities where you will ... in 1969, Telephone and Data Systems provides wireless, broadband, video and voice ; and hosted and managed services to approximately 6 million connections nationwide… more
- Amazon (Seattle, WA)
- …This key role is part of the team that broadly supports the defect detection ( Voice of Customer or VoC), root cause identification and resolving (Andon Cord), to ... customer experience and economic impact of defects, and program piece to maintain and optimize defect elimination process...response to the increasing demands of our organization in Voice of the Customer (VoC) domain, we… more
- Procter & Gamble (Cincinnati, OH)
- …meet the A&D requirements. The second responsibility of this role, will be to lead transformation projects within Voice Services, to deliver savings under ... by transforming the voice transport space. Within this role, you will lead teams to deliver changes that result in business value, and very measurable business… more
- Lee County Board of County Commissioners (Fort Myers, FL)
- Senior Cisco Voice Engineer Print (https://www.governmentjobs.com/careers/leecounty/jobs/newprint/4529267) Apply Senior Cisco Voice Engineer Salary $59,809.62 ... Eastern + Description + Benefits + Questions Description The Telecom Senior Cisco Voice Engineer is a technical senior position responsible to perform various work… more
- Wells Fargo (Westlake, TX)
- … Product Designer) as we kick off our CCaaS program that will reinvent customer service in voice channel. Learn more about the career areas and lines of ... in a voice platform + Create conversational flow diagrams including customer journeys, dialogs, error handling patterns + Lead design workshops and… more
- ManTech (Herndon, VA)
- …career and customer -oriented Voice Engineer to join our team for a program that supports a variety of customer IT requirements with a focus on providing ... **Responsibilities include, but are not limited to:** + Attending customer meetings. + Troubleshooting Voice hardware and...guidance in only the most complex situations. + May lead teams or projects with moderate resource requirements, risk,… more
- Randstad US (Roanoke, TX)
- systems engineer ( voice ). + roanoke , texas + posted 1 day ago **job details** summary + $55 - $56 per hour + contract + bachelor degree + category computer and ... TX or Salt Lake City UT. Required Skills: Interactive Voice Response (IVR), VoIP, experience with call center technology...Azure. The main responsibility of the team is to lead initiatives which improve the operational stability and availability… more
- Bath & Body Works (West Chester, OH)
- Sales Associate- VOICE OF AMERICA CENTRE Brand: Bath & Body Works Location: West Chester, OH, US Location Type: On-site Job ID: 049IO Job Area: Store: Sales and ... Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their...and the ability to adapt quickly Core Competencies + Lead with Curiosity & Humility + Build High Performing… more
- Stryker (San Jose, CA)
- …and outcomes. **What you will do** We are seeking a highly skilled and motivated Lead Analyst for our Customer Insights team. The ideal candidate will focus on ... the Voice of Customer (VoC) but will also...areas for improvement. + Collaborate with third parties to lead blinded market research efforts (quantitative and qualitative). Source,… more
- Meta (New York, NY)
- …passion for customer centricity, you will help shape the future of our customer experience program and contribute to the growth and success of our ... organization. **Required Skills:** Customer Experience Analyst Lead Responsibilities: 1. Manage...to technical and non-technical audiences 15. Experience working with Customer Experience or Voice of Customer… more
- SAP (New York, NY)
- …customer experience for core audiences. + Maintaincustomer journey documentation inclusive of voice of customer , KPIs, and insights + Partner with functions ... direction motion for our customers. **What youll do:** + Lead cross functional workshops across board areas including M&S,...design thinking and service design methodologies + Expertise in customer journey analytics including Voice of … more
- Chick-fil-A (Atlanta, GA)
- …closely with field operations to represent voice of the Operator in addition to voice of the customer , and communicating the plan to the chain. + Partner ... organization. Additionally, he or she must be able to lead and manage projects with excellence. This person must...strategies and will be a Liaison to partners including Customer Digital Experience, International, Business Incubation and Service &… more
- Guardian Life (Bethlehem, PA)
- As an Experience Program Lead , you will educate, support, and collaborate with business stakeholders in the " customer journey" creation, assessment, and ... Are** You are a self-starter who can manage end-to-end program execution with partners across various levels and areas...lead various key initiatives simultaneously **You Will** + Lead business stakeholders in the customer journey… more
- GE HealthCare (Waukesha, WI)
- …builds a healthier world. **Job Description** **Roles and Responsibilities** + As the Program Excellence Lead for the Imaging segment under GE Healthcare, you ... Clearly define and lead Community of Practice for PMO segment's leaders, program /project managers and LPIs, to create Center of Excellence for Program … more
