- Rush University Medical Center (Chicago, IL)
- …Unified Communications (UC) Engineer is responsible for administration and support for voice services including telephony, collaboration systems, desktop and ... disability, veteran status, and other legally protected characteristics. **Position** Unified Comms Voice Engineer **Location** US:IL:Chicago **Req ID** 14970 more
- Leidos (O'Fallon, IL)
- …Sector/Global Solutions Management-Operations II (GSMO-II) contract has an opening for an **Enterprise Voice Engineer in Scott AFB, IL.** The Enterprise Voice ... **Description** Our customer , the Defense Information Systems Agency (DISA), provides,...help ensure secure, reliable, and uninterrupted availability of DISA Voice Services. **Primary Responsibilities:** _Responsible for performing the following… more
- Leidos (Huntsville, AL)
- **Description** The AEGIS Sector at Leidos currently has an opening Voice Network Engineer to work in our Huntsville, AL office. This position will fill a key ... Voice Engineers to develop vulnerability resolutions. + Provides Tier 3 support for Voice Engineers throughout the Enterprise. + Development transition plans… more
- Leidos (Colorado Springs, CO)
- …Group at Leidos has an opening for a ** Voice and Hardware Systems Engineer ** to support a client's requirements in a challenging and dynamic setting located ... operations in a purpose-built enterprise environment throughout the operational lifecycle of customer directed mission applications. The VS/HW Engineer will work… more
- BAE Systems (Herndon, VA)
- …incentives may be available based on position level and/or job specifics. ** Voice Engineer (Expert)** **106371BR** EEO Career Site Equal Opportunity Employer. ... to join our technology-based program supporting a key government customer . + Design, test and deploy new Voice...for new site standup + Provide Tier 4 engineering support for all Voice systems + Design,… more
- General Motors (Warren, MI)
- …for our voice operations. **What You'll Do** + **Develop, architect, and support complex Nice CXone voice systems** , including inContact Studio scripting, ... large-scale distributed enterprise contact center. + **Design and implement large-scale voice integrations** with Customer Relationship Management (CRM) systems,… more
- CommonSpirit Health (Englewood, CO)
- …other Infrastructure teams to develop or clarify deliverables that would be delegated to Voice Engineering. + Help align support efforts between Voice ... and adoption timelines. + Serves as subject matter expert for various Voice engineering disciplines and will be an escalation point for complex requests… more
- Bloomberg (New York, NY)
- …this voice platform, welcomes them to Bloomberg and connects the client to a customer support representative. Our Voice Platform is also used by other ... client's needs immediately through several communication channels. The ADSK Voice Workflows team builds one of the primary bridges...the call center software that is used by all customer support departments in Bloomberg across the… more
- Eliassen Group (Westlake, TX)
- **Systems Engineer Voice ** **Westlake, TX** **Type:** Contract **Category:** Engineer **Industry:** Financial Services **Reference ID:** JN -122024-91976 ... Our client has an exciting opportunity for a system engineer . Due to client requirement, applicants must be willing...the operational stability and availability of the applications that customer facing associates used to do their job. The… more
- Robert Half Technology (Scottsdale, AZ)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are on the lookout for a VoIP Engineer to join our client's team, based in Scottsdale, Arizona. This role is pivotal within our Communications sector,… more
- DXC Technology (Boston, MA)
- …to storage or a vendor + Support Cisco & Avaya VOIP PBX, voice mail phone system. + Trouble shooting customer connection issues, configuring jacks, ... . **Essential Job Functions:** + Work directly for the customer in whatever Network or Voice requirement...Area Network issues with the assistance of the Network Engineer . + Support the completion of changes… more
- Amazon (Austin, TX)
- …organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle ... (from product development, to deployment, to support & service), embodying Amazon's leadership principle: ...Customer Experience Org. In the position of Ops Engineer Deployment & Ramp, you will be tasked with… more
- Mitsubishi Chemical Group (Mesa, AZ)
- …to gather information necessary to troubleshoot and conduct investigation updates. * Outstanding customer support . * Ability to work with a multifunctional team; ... ** Customer Quality Engineer (1638)** + Title:...** Customer Quality Engineer (1638)** + Title: Customer Quality ...communicate and improve the long-term relationship. You are the voice of the customer and your … more
- Amazon (Austin, TX)
- …(CET) team, part of Amazon's Customer Service organization, we redefine the customer contact experience by exposing a voice -based contact channel (AVA) which ... customer service experience needed to anticipate and resolve customer 's questions using the Voice platform. You...innovate, and produce results as we continuously improve the customer experience. As a Software Development Engineer … more
- Lenovo (Morrisville, NC)
- …and cool-tempered + Proven experience as a help desk technician or equivalent customer support role **Experience - 3+** **years' work experience with IVR, ... Engineer position will provide both pre and post-sales support of both On-Premise and Cloud Based contact centers,...tailor customized solutions to fit the objectives of the customer . The contact Center IT Engineer must… more
- Amazon (Seattle, WA)
- … customer experience for Amazon Customer Service, providing a seamless customer support experience globally and ensuring issues are resolved during the ... Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service Operations...identify new and inventive ways to build chat and voice experiences for Amazon Customer Service (CS).… more
- Amazon (Seattle, WA)
- … customer experience for Amazon Customer Service, providing a seamless customer support experience globally and ensuring issues are resolved during the ... Engagement Technologies (CET) department. CET owns the technology to support and enhance our Customer Service Operations...identify new and inventive ways to build chat and voice experiences for Amazon customer service (CS)… more
- Skyworks (Austin, TX)
- Sr. Principal Customer Quality Engineer Apply now " Date:Jan 2, 2025 Location: Austin, TX, US Company: Skyworks If you are looking for a challenging and exciting ... Skyworks Mixed Signal Solutions (MSS) is seeking a Principal Customer Quality Engineer (CQE) to work with...products are delivered to our customers. This role includes customer RMA/FA support : coordinating the process to… more
- lumencor (Beaverton, OR)
- …distributors, laboratories, individual researchers and industrial leaders. Job Summary: The Product Support Engineer uses a high degree of technical knowledge ... the sales team, the engineering service team and the customer service team. * Generate support documentation...occurs, with some heavy lifting and carrying. The Product Support Engineer will occasionally lift up to… more
- Rush University Medical Center (Chicago, IL)
- …including phone networks & services, circuits, VOIP, cloud services, and connectivity to support business needs. The Senior UCCE Engineer is responsible for ... of each case. **Summary:** The Senior Unified Contact Center (UCCE) Engineer will collaborate with all aspects of maintaining, configuring, and sustaining… more
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