- Siemens Energy (Raleigh, NC)
- …forecasting Order Input, support team members in collecting and processing voice of customer ( VOC ) data to help advance new product development, product ... more
- Intuit (Mountain View, CA)
- …with known methodologies and industry tools in CX such as customer sentiment, Voice of the Customer ( VOC ), survey infrastructure, measuring customer ... more
- Vivint (UT)
- …a trusting relationship with our customers. This candidate will report to the Director, Voice of the Customer and be responsible for defining the strategy and ... more
- The Hartford (Hartford, CT)
- …CX insights for Claims, including the ownership and the management of appropriate voice of customer ( VoC ) platforms. The Director of CX cultivates ... more
- Amazon (Seattle, WA)
- …audiences and communicate clearly and concisely to both business and technical audiences. As a Voice of Customer ( VoC ) Sr. Program Manager overseeing the ... more
- Amazon (Seattle, WA)
- …customers navigate through issues and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of ... more
- Amazon (Austin, TX)
- Description We need your help to ensure that the voice of the customer comes through in data -driven Customer Experience Impact (CXI) metrics. As a ... more
- Caterpillar, Inc. (Peoria, IL)
- …(Key Responsibilities)** **Drive Customer -Back Service Growth:** + Collect Construction Industries(CI) voice of customer ( VOC ) and information and match ... more
- Amazon (Austin, TX)
- …customers navigate through issues and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of ... more
- Amazon (Austin, TX)
- …customers navigate through issues and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of ... more
- Amazon (Seattle, WA)
- …technical and BI teams to define and deliver solutions. - Collection of VoC ( Voice of the customer data ) through usability studies, surveys, focus groups ... more
- Amazon (Nashville, TN)
- …Responsibilities: * Drive development and implementation of customer -centric solutions * Lead Voice of Customer ( VoC ) initiatives to identify pain points ... more
- Amazon (Seattle, WA)
- …serve our customers. We are seeking a Senior UX Designer to reimagine Amazon's suite of Voice of Customer products ( VoC ), which are critical for analyzing ... more
- CVS Health (Wellesley, MA)
- …the needle on satisfaction scores. Qualitative data will include current Voice of Customer tools to gain actionable insights, while closely collaborating ... more
- Travel + Leisure Co. (Orlando, FL)
- …or partnership development + wins and opportunities in customer experience delivery from VOC program data + brand equity KPI tracking and industry trends and ... more
- Amazon (Seattle, WA)
- … customer experience. Create a culture across the organization, of listening to the Voice of the Customer ( VOC ) and enable mechanisms for percolating ... more
- TE Connectivity (Boston, MA)
- …the ADM organization to exceed customer expectations. + Champion in driving the Voice of the Customer ( VOC ) and Extraordinary Customer Experience ... more
- Abbott (Sylmar, CA)
- … visits and internal review meetings + Collect, implement, and maintain global voice of customer ( VOC ) feedback through qualitative and quantitative ... more
- Tucson Electric Power (Tucson, AZ)
- …their bills. + Improve customer experience through: + Driving customer -centric cultural transformation + Researching and supporting data -driven decision ... more
- MetLife (New York, NY)
- …Analytic Tools & their business application * Voice of the Customer : Development, implementation & actionability of VOC programs including ongoing reporting ... more