- State of Georgia (Fulton County, GA)
- Call Center Agent I Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/64454/other-jobs-matching/location-only) New Hot Administrative & Operations Support ... is currently hiring for the following position: Customer Care Agent (Call Center) Salary is low 40s **This is...the general public via telephone, e-mail, fax, or online chat sessions. * Respond to incoming calls regarding, but… more
- CACI International (Arlington, VA)
- …for CISA users submitting inquiries and issues via multiple channels, including phone, web chat , email, and ticketing. * Demonstrate sound customer service and ... Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full...**The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT)… more
- CACI International (Arlington, VA)
- …for CISA users submitting inquiries and issues via multiple channels, including phone, web chat , email, and ticketing. + Demonstrate sound customer service and ... Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology...* * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT)… more
- U-Haul (Phoenix, AZ)
- …receiving inbound calls and making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to rent. At the same ... you will be helping multiple customers digitally or via chat . Must be included in your application in order...microphone - adapters are not acceptable. + Have a web cam for use interacting with your manager. Not… more
- TEKsystems (Nashville, TN)
- …+ The candidate must also be technology savvy - comfortable with dual monitors, multiple web based programs, SMS Chat functions, and working in MS Teams. + ... will calls me made and received but they will also answer questions via website- chat as well. + The client is traditionally busy March-August. This is when their… more
- General Dynamics Information Technology (Bossier City, LA)
- …software systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available + ... information and alternative solutions through a variety of methods including phone, email, chat , and enterprise ITSM. In this role, a typical day will include: +… more
- VNS Health (Manhattan, NY)
- …efficient and courteous consumer service via various contact center technologies, such as chat , inbound/outbound calls, email, web , etc., to determine needs and ... to facilitate timely and appropriate services. Provides timely and effective customer service to prospective, external consumers and internal staff in accordance with departmental and VNS Health standards. Displays VNS Health's care and commitment to its… more
- TekSynap (Silver Spring, MD)
- …+ Respond to requests for technical assistance via phone, email or via the web queue, including chat or Instant Message, when implemented. + Open service ... desk tickets and ensure proper information is collected from user and recorded in service management system. + Diagnose and resolve routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other… more
- VNS Health (Manhattan, NY)
- …efficient and courteous consumer service via various contact center technologies, such as chat , inbound/outbound calls, email, web , etc., to determine needs and ... to facilitate timely and appropriate services. Provides timely and effective customer service to prospective, external consumers and internal staff in accordance with departmental and VNS Health standards. Displays VNS Health's care and commitment to its… more
- Capgemini (Atlanta, GA)
- …is looking for Google CCAI Dialog Flow Architect with specific experience in Caas, agent desktop, CCAI and agent assist **Key Responsibilities:** * Able to ... service * Must have good working experience CCaas platform integration with Virtual agent , CCAI technologies, Dialog flow CX function within Contact Centers * 2 year… more
- Insight Global (San Francisco, CA)
- …with Web data. Key Responsibilities: * Build metrics from unstructured data - Chat transcripts, AI Agent product logs, Agent interaction texts * Build ... stack (Snowflake, AWS, dbt, Airflow, Jupiter notebooks) Experience with web data, end-to-end data engineering process, and building out...data engineering process, and building out data pipelines for web data null We are a company committed to… more
- General Motors (Roswell, GA)
- …status reports to supervisor as requested. + Working with Google Dialog Flow web -hooks, Agent Development and creation of Context and Intents **Additional Job ... to gather detailed requirements, design, and build Interactive Voice Recognition and Chat Bots Platforms. We are seeking self-motivated Software Engineers with deep… more
- Anywhere Real Estate (San Francisco, CA)
- …ideal candidate possesses a strong residential real estate background as a licensed agent , manager or trainer, has experience with adult learning and development, a ... : + Evangelize and drive adoption / usage of Corcoran's technology tools for agent and broker business growth. + Deliver engaging virtual group training sessions via… more
- Capgemini (Atlanta, GA)
- …is experienced in Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist . **Key Responsibilities:** * Ensure seamless integration of Google CES and ... Must have experience on Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist. * Experience driving conversational bots for various channels ( web ,… more
- Research Foundation CUNY (New York, NY)
- …early childhood professional development system. The Aspire Registry is a web -based system that helps early childhood providers track their ongoing professional ... Provide technical support to our Registry members through e-mail, chat , and phone. + Review documentation from Registry members...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Under Armour, Inc. (Columbus, OH)
- …function will observe, analyze, and evaluate interactions across multiple channels, including voice, chat , SMS, social media, and web to case forms, providing ... * Analytical skills to identify trends, successes, and opportunities for improvement, at agent , team and center level. * Passion for driving consumer experience and… more
- Capgemini (Atlanta, GA)
- …o Good knowledge of Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist. o Experience driving conversational bots for various channels ( web , ... voice, etc.) projects. o Experience in user-centric conversation experiences involving chat , text, or voice. o Experience in Tel domain and processes. o Strong… more
- Capgemini (Atlanta, GA)
- …+ Good knowledge of Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist. + Experience driving conversational bots for various channels ( web , ... voice, etc.) projects. + Experience in user-centric conversation experiences involving chat , text, or voice. + Experience in Telecom domain and processes. + Strong… more
- Amazon (Bellevue, WA)
- …metrics and logs, chat and call audio logs, email transcripts, support agent and support case data, customers context and sentiment, and AWS knowledge articles, ... alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud… more