• Contact Center Agent

    College of American Pathologists (Northfield, IL)
    …CAP (https://www.cap.org/careers-at-the-cap) for more details Brief Description The Contact Center Agent is responsible for: * Providing front line service to CAP ... Specific Duties Primary duties and responsibilities of the Contact Center Agent : * Receive, investigate, and resolve customer inquiries originating from phone,… more
    College of American Pathologists (02/14/25)
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  • Call Center Agent I

    State of Georgia (Fulton County, GA)
    Call Center Agent I Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/64454/other-jobs-matching/location-only) Hot ... is currently hiring for the following position: Customer Care Agent (Call Center) Salary is low 40s **This is...the general public via telephone, e-mail, fax, or online chat sessions. * Respond to incoming calls regarding, but… more
    State of Georgia (01/22/25)
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  • Technical Operations Center Service Desk…

    CACI International (Arlington, VA)
    …for CISA users submitting inquiries and issues via multiple channels, including phone, web chat , email, and ticketing. * Demonstrate sound customer service and ... Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full...* * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT)… more
    CACI International (01/24/25)
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  • e-Live Verification Phone Agent

    U-Haul (Phoenix, AZ)
    …receiving inbound calls and making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to rent. At the same ... you will be helping multiple customers digitally or via chat . MUST be included in your application in order...microphone - adapters are not acceptable. + Have a web cam for use interacting with your manager. Not… more
    U-Haul (02/18/25)
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  • Seasonal Customer & Technical Support Agent

    Black Rocket Productions (Freehold, NJ)
    …expectations. Job responsibilities include answering customer questions via live chat , phone, and email support. Customers include parents, students, teachers, ... STEAM education for the next generation of game designers, programmers, web and app developers, engineers, tech leaders, and entrepreneurs. Black Rocket… more
    Black Rocket Productions (01/26/25)
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  • NESD Help Desk Agent II

    General Dynamics Information Technology (New Orleans, LA)
    …software systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available + ... information and alternative solutions through a variety of methods including phone, email, chat , and enterprise ITSM. In this role, a typical day will include: +… more
    General Dynamics Information Technology (02/04/25)
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  • Contact Center Agent II - Bilingual…

    VNS Health (Manhattan, NY)
    …efficient and courteous consumer service via various contact center technologies, such as chat , inbound/outbound calls, email, web , etc., to determine needs and ... to facilitate timely and appropriate services. Provides timely and effective customer service to prospective, external consumers and internal staff in accordance with departmental and VNS Health standards. Displays VNS Health's care and commitment to its… more
    VNS Health (02/08/25)
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  • Contact Center Agent , Remote

    VNS Health (Manhattan, NY)
    …efficient and courteous consumer service via various contact center technologies, such as chat , inbound/outbound calls, email, web , etc., to determine needs and ... to facilitate timely and appropriate services. Provides timely and effective customer service to prospective, external consumers and internal staff in accordance with departmental and VNS Health standards. Displays VNS Health's care and commitment to its… more
    VNS Health (01/29/25)
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  • Tier I Call Center Support Agent

    TekSynap (Silver Spring, MD)
    …+ Respond to requests for technical assistance via phone, email or via the web queue, including chat or Instant Message, when implemented. + Open service ... desk tickets and ensure proper information is collected from user and recorded in service management system. + Diagnose and resolve routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other… more
    TekSynap (01/08/25)
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  • Contact Center Agent II- Bilingual Chinese…

    VNS Health (Manhattan, NY)
    …efficient and courteous consumer service via various contact center technologies, such as chat , inbound/outbound calls, email, web , etc., to determine needs and ... to facilitate timely and appropriate services. Provides timely and effective customer service to prospective, external consumers and internal staff in accordance with departmental and VNS Health standards. Displays VNS Health's care and commitment to its… more
    VNS Health (12/04/24)
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  • Google Cloud Contact Center Architect

    Capgemini (Atlanta, GA)
    …is looking for Google CCAI Dialog Flow Architect with specific experience in Caas, agent desktop, CCAI and agent assist **Key Responsibilities:** * Able to ... service * Must have good working experience CCaas platform integration with Virtual agent , CCAI technologies, Dialog flow CX function within Contact Centers * 2 year… more
    Capgemini (01/09/25)
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  • Registry Support Specialist

    Research Foundation CUNY (New York, NY)
    …early childhood professional development system. The Aspire Registry is a web -based system that helps early childhood providers track their ongoing professional ... Provide technical support to our Registry members through e-mail, chat , and phone. + Review documentation from Registry members...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
    Research Foundation CUNY (02/05/25)
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  • Real Estate Technology Trainer - US Based Remote

    Anywhere Real Estate (San Francisco, CA)
    …ideal candidate possesses a strong residential real estate background as a licensed agent , manager or trainer, has experience with adult learning and development, a ... : + Evangelize and drive adoption / usage of Corcoran's technology tools for agent and broker business growth. + Deliver engaging virtual group training sessions via… more
    Anywhere Real Estate (01/17/25)
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  • Google Cloud & Contact Center Solutions Director

    Capgemini (Atlanta, GA)
    …is experienced in Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist . **Key Responsibilities:** * Ensure seamless integration of Google CES and ... Must have experience on Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist. * Experience driving conversational bots for various channels ( web ,… more
    Capgemini (01/17/25)
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  • CES/Ccai Managing Delivery Architect

    Capgemini (Atlanta, GA)
    …o Good knowledge of Google Cloud Platform CCAI service, Dialog flow CX, and Agent Assist. o Experience driving conversational bots for various channels ( web , ... voice, etc.) projects. o Experience in user-centric conversation experiences involving chat , text, or voice. o Experience in Tel domain and processes. o Strong… more
    Capgemini (01/22/25)
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