- Premera Blue Cross (Mountlake Terrace, WA)
- …are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. To better serve our customers, we are fostering ... among America's Best Midsize Employers (https://www.forbes.com/lists/best-midsize-employers/?sh=58210f5e210f) for the fourth time . Learn how Premera supports our members, customers and… more
- Hackensack Meridian Health (Edison, NJ)
- …to transform healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce ... within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and...in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO CUIC, Calabrio or… more
- Americor (Irvine, CA)
- …capabilities. REQUIREMENTS + Demonstrated expertise in forecasting, scheduling, and real - time management principles. + Advanced proficiency with WFM software ... deep understanding of contact center operations, forecasting, scheduling, and real - time management. This role is crucial for...efficiency, and enhance the overall customer experience. The Senior WFM Analyst will be responsible for leading… more
- National Vision (Duluth, GA)
- …+ Identify and respond to staffing opportunities across all stores. + Provide real - time updates and recommendations to field leadership. + Generate daily, ... a reality. We are hiring for a Workforce Management Analyst to join our growing team! The Workforce Management...process improvements. + Maintain and optimize the Workforce Management ( WFM ) system. + Ensure data accuracy and integrity across… more
- Intuit (San Diego, CA)
- **Overview** Intuit's Expert Network Real - Time Operations (RTO) team is seeking a Senior Analyst who is passionate about customer experience, operational ... excellence, and innovation at scale. The Senior Analyst role is designed for individuals who can work...influence to drive longer-term strategy. In addition, experience with real - time operations in physical retail service stores… more