- V2X (Springfield, VA)
- …award. Responsibilities The Contractor shall provide a fully qualified and experienced Workforce Support Center Manager (WSCM) for this contract. The WSCM ... as the Government's first point of contact for all workforce support services requirements.he WSCM shall serve as the...as the Government's first point of contact for all workforce support services requirements. + the WSCM shall demonstrate… more
- Hackensack Meridian Health (Edison, NJ)
- …a hybrid schedule. **Responsibilities** A day in the life of a **Contact Center Workforce Management (WFM) Staffing & Reporting Analyst** at **Hackensack ... degree and/or 5+ years experience in high-volume, multi-skilled and multi-site Contact Center . Workforce Management Analyst position OR a current active Patient… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Workforce Management Analyst I Job Category: Customer Service Department: Office of CSC Excellence Location: Los Angeles, CA, US, 90017 ... required to achieve that purpose. Job Summary The Customer Solution Center Workforce Management (WFM) Analyst I is primarily responsible for real-time management… more
- Grand Canyon University (Phoenix, AZ)
- Director, Center for Workforce Development and Industry Partnerships - Construction job in Phoenix, AZ with Grand Canyon University + Search All Jobs + Careers ... Graduate Assistant Opportunities + Return to GCU Home (https://www.gcu.edu/) Director, Center for Workforce Development and Industry Partnerships - Construction… more
- MyFlorida (Havana, FL)
- FDC-VOCATIONAL TEACHER-EJT( WORKFORCE READINESS)-70047393-GADSDEN RE-ENTRY CENTER Date: Nov 20, 2024 The State Personnel System is an E-Verify employer. For more ... No: 841742 Agency: Department of Corrections Working Title: FDC-VOCATIONAL TEACHER-EJT( WORKFORCE READINESS)-70047393-GADSDEN RE-ENTRY CENTER Pay Plan: Career… more
- Adams County Government (Westminster, CO)
- … Center , Brighton location, is a federally designated multi-lingual significant workforce center under the Migrant Seasonal Farmworker (MSFW) program ... CO Job Type Regular Full-time Job Number 06823 Department Human Services Division Workforce and Business Center Opening Date 11/25/2024 Closing Date 12/9/2024… more
- MD Anderson Cancer Center (Houston, TX)
- …education, while also fostering a culture of equal opportunity and representation across the center 's workforce and outreach efforts. They serve as a key liaison ... mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation,...the public. The University of Texas MD Anderson Cancer Center (MD Anderson) is one of just 57 in… more
- H&R Block (CO)
- …**It would be even better if you also had ** **:** + Three years workforce management or call center experience. + Experience with Aspect, IEX, Blue Pumpkin ... Workforce Management systems + Demonstrated knowledge of contact center tools and systems to include PC, Networks or...related work experience. + One to two years call center experience, including workforce management experience or… more
- Wells Fargo (Chandler, AZ)
- …and synthesize models to optimize workforce staffing. + Experience with call center workforce management tools (Aspect, Verint, IEX, Nice, etc) + 3+ years ... of workforce management, capacity planning/forecast modeling for operations, contact center and Fraud and Claims functions. The workforce management team… more
- Pennsylvania State University (University Park, PA)
- …looking for a talented and energetic person to become a part-time member of The Center 's team as Workforce Development Specialist (WFDS) to advance the Center ... and personal initiative to identify opportunities to expand or enhance the Center 's workforce development impact. Strong PowerPoint, Word, and Excel skills… more
- Rush University Medical Center (Chicago, IL)
- …as: Epic optimization, referring provider portals, telephony and related reporting and workforce management systems, call center systems, and capacity management ... **Job Description** **Location:** Chicago, IL **Hospital:** Rush University Medical Center **Department:** Access Center Administration **Work Type:** Full Time… more
- Healthfirst (IN)
- …of projects presented to various level audiences + Working experience with call center Workforce Management software, such as Verint (Impact 360), Genesys or ... + Prioritize and coordinate workflow for the team, is the point person for Workforce Effectiveness Team and coaches and instructs others as needed to increase bench… more
- ChenMed (Largo, FL)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develops and executes effective workforce ... we need great people to join our team. The Center Operations Director is responsible for center ...The Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- ChenMed (Greenacres, FL)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develop and execute effective workforce ... we need great people to join our team. The Center Operations Director is responsible for center ...The Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- American Airlines (Dallas, TX)
- …as a team to meet deliverables and quickly overcome obstacles * Previous call center workforce management or customer service administration leadership a plus * ... This team member is a part of the Contact Center Planning, Analysis & Operations team within the Customer...class customer exp **What you'll do** * Lead the Workforce Planning team, responsible for ensuring contact centers are… more
- Penn Medicine (Philadelphia, PA)
- …to establish Dept goals and KPIs. Responsible to implement strategy across Access Center + Collaborates with Workforce manager, Access Center consultant ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- Pennsylvania State University (University Park, PA)
- …and the initiative to identify opportunities to expand or enhance the Center 's workforce development impact. Exceptional writing and communication skills are ... . JOB DESCRIPTION AND POSITION REQUIREMENTS: The Center of Excellence in Industrial Biotechnology (https://www.huck.psu.edu/institutes-and-centers/ center… more
- General Dynamics Information Technology (Fairfax, VA)
- …to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Workforce Management **Skills:** Call Center Staffing,Microsoft Excel,Organizing ... in scheduling or a related field in a contact center environment + Experience with workforce management software (IEX, NICE, Avaya Workforce Platform,… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …Apply by: Nov. 26, 2024 Apply with Linkedin Apply Department of Labor - Center for Workforce Research and InformationJob Class Code:0721 Grade: 24 (Professional ... AugustaOpening Date: November 8, 2024Closing Date: November 26, 2024 The Center for Workforce Research and Information (CWRI) manages the programs that provide… more
- Dartmouth Health (Lebanon, NH)
- Overview The Workforce Management Analyst works independently using workforce management tools to provide support and effective staff planning to deliver the ... level of service to patients within the Patient Service Center environment. The analyst must have a clear and...2+ years’ experience in healthcare or health care contact center * Advanced knowledge of Microsoft Office products (Word,… more
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