- V2X (Springfield, VA)
- …award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... in the National Capital Region (NCR). Support includes program management, workforce and security support services, logistics, environmental and occupational health,… more
- MetLife (Bridgewater, NJ)
- …once a month for office meetings Key Responsibilities * Executes the strategic Workforce Management business plan for all GCSO call centers, across four key ... WFM Support) * Delivers accurate interval/daily/monthly forecasts to position call center partners for success * Manage all scheduling aspects, including generation… more
- Erie 1 BOCES (West Seneca, NY)
- Location: Erie 1 BOCES Workforce Development Workforce Development Center Cheektowaga, NY Hours: 8:00AM - 4:00PM Annual Salary: $84,097 + 1,500 w/Masters ... Health and Medical Programs is a key leadership role within the Workforce Development Department, responsible for the management, coordination, and growth of health… more
- RTX Corporation (Farmington, CT)
- …critical initiatives within the Human Resources function as part of the Workforce Intelligence Center of Excellence team. + Deliver strategic consulting ... is to join our RTX Corporate, Enterprise Services, Research Center or BBN team: RTX Corporation an opening for...team: RTX Corporation an opening for a Senior Manager, Workforce Intelligence in Farmington, CT. This position is hybrid,… more
- Penn Medicine (Philadelphia, PA)
- …1500 Market Street, Philadelphia, PA** **Hours: Full-Time** Summary: + The Manager of Workforce Development for the Penn Medicine Access Center (PMAC) is ... in PMAC + Industry Expertise: Keeps abreast of new trends in Workforce Management, call center operations, Quality, and training + Defines and identifies how new… more
- Consulate Health Care (Rutherfordton, NC)
- …Judgment Management 1. Has the discretion to make decisions affecting the Center 's workforce . 2. Has the authority to formulate, interpret and ... implement policies regarding workforce issues. 3. Has the authority to waive or...status of other employees. Scheduling/Labor Management 1. Maintain care center master schedule template. Ensure master schedule is consistent… more
- Healthfirst (NY)
- …performance across multiple programs, sites and languages + Working experience with call center Workforce Management software such as Verint V15, Genesys, IEX or ... **Duties and Responsibilities:** + Provide leadership across all units of the Workforce Effectiveness team, including but not limited to time and attendance,… more
- Chewy (Richardson, TX)
- …finance, or statistics. + In Lieu of degree, minimum 3+ years call center Workforce Management experience in contact centers. + Hands-on experience and ... **Our Opportunity:** As a Workforce Management (WFM) Scheduling Sr Analyst you will...performance activities/defects to related teams, operations through senior contact center leadership. + Provide guidance and support to junior… more
- Pennsylvania State University (University Park, PA)
- …looking for a talented and energetic person to become a part-time member of The Center 's team as Workforce Development Specialist (WFDS) to advance the Center ... and personal initiative to identify opportunities to expand or enhance the Center 's workforce development impact. Strong PowerPoint, Word, and Excel skills… more
- Amazon (Seattle, WA)
- …Design and develop innovative learning solutions for Amazon's global TA workforce , leveraging educational technologies and instructional design principles * Create ... engaging multimedia content, including e-learning modules, video scripts, and interactive elements for TA Tech products and processes * Manage multiple learning projects simultaneously, from conception to deployment, meeting timelines in an ownership-focused… more
- American Homes 4 Rent (Las Vegas, NV)
- …are in life. Workforce Management Specialist We are seeking a dedicated Workforce Management Specialist to support our Contact Center department. This role ... Communications, or related field is preferred. + Experience in Contact Center , Workforce Management, Customer Service, or related field is preferred. +… more
- ChenMed (Largo, FL)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develop and execute effective workforce ... we need great people to join our team. The Center Operations Director is responsible for center ...The Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- ChenMed (North Lauderdale, FL)
- …working environment. Implement initiatives to boost staff morale and engagement. + ** Center Workforce Planning:** Develop and execute effective workforce ... we need great people to join our team. The Center Operations Director is responsible for center ...The Center Operations Director is responsible for center operations, including center performance, scheduling optimization,… more
- Union County College (Cranford, NJ)
- …Applied Science degrees. Campus: Elizabeth General Description: As a key member of the Workforce Innovation Business Center ( WIBC ) the Center Generalist ... for implementing client outreach programs, providing career services programs to Center clients and developing relationships with businesses in Union County in… more
- Penn Medicine (Philadelphia, PA)
- …to establish Dept goals and KPIs. Responsible to implement strategy across Access Center + Collaborates with Workforce manager, Access Center consultant ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- Commonwealth of Pennsylvania (PA)
- …of ATO statistical data development and grant management data in collaboration with the Center for Workforce Information & Analysis (CWIA) and assists the Data ... Grants, Statistical Development, and Special Project Specialist ( Workforce Development Analyst 2) Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4791251) Apply … more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …recommendations regarding Call Center Operations. + Responsible for ensuring all staffing workforce plans are in place for the leadership team to meet and exceed ... **Requirements and Qualifications:** + Bachelor's degree + Expert knowledge of call center technology, including call routing, workforce management, and call … more
- Meta (Columbus, OH)
- …Third Party Vendor 26. 6. Forecast development and implementation 27. 7. Workforce management and contact center tooling. **Public Compensation:** $173,460/year ... to Job" online on this web page. **Required Skills:** Product Manager, Workforce Solutions Responsibilities: 1. Develop and automate forecasts at various levels for… more
- Iowa Department of Administrative Services (State Of Iowa, IA)
- …- American Jobs Division, Reemployment Services and Eligibility (RESEA) program at the Workforce Center in Denison, Iowa? In this role, you will support ... customers in the use of self-help services and assisted services available at the Workforce Center . + Coach customers on all aspects of the job search and assist… more
- Monroe Community College (Rochester, NY)
- …to the Director, Workforce Projects and Operations, Economic & Workforce Development Center /Corporate College in the Economic Development and Innovative ... and diverse student audiences at the College, especially the Finger Lakes Workforce Development Center (FWD Center ) for Industry 4.0 technology. The Program… more
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