- Russell Tobin & Associates (Beaverton, OR)
- …architecture and best practice 5 years analytics/reporting experience Experience working with workforce management ( WFM ) systems and/or labor budgeting tools ... What are we looking for in our Data Analyst ? Russell Tobin's client, an athletic footwear and...experience in reporting and analytics, with a preference to WFM and/or Labor Budgeting Tools experience, Excel, SQL and… more
- CoreCivic (Brentwood, TN)
- …and a responsibility to better the public good. CoreCivic is currently seeking a ** Workforce Management ( WFM ) Analyst ** located at our corporate ... 2 days remote out of our corporate office in Nashville, TN (Brentwood area)._ The Workforce Management ( WFM ) Analyst is a subject matter expert of the … more
- Elevance Health (San Juan, PR)
- …organization, providing information technology and business operations services for health plans._ ** WFM Analyst ** **Location:** This position will work a hybrid ... time zones that the unit will be supporting. The ** WFM Analyst ** is responsible for monitor call...monitor call volume demand in real time and flexes workforce accordingly. Ensures that the best possible call center… more
- DISH Network (Englewood, CO)
- …and providing support to our field agents. **Job Duties and Responsibilities** The Workforce Management Team ( WFM ) within the Customer Experience ... for in the forecasting and capacity plans + Lead WFM review meetings with management and executives...Working knowledge of Calabrio, Aspect, NICE, or any other workforce management software + Ability to assist… more
- WSP USA (Louisville, KY)
- …plans to further the operational goals of the Service Center. The Workforce Analyst works closely with the management team to maintain the proper staffing ... WSP is currently initiating a search for a ** Workforce Analyst ** for our **Louisville, KY...learn user end of Automated Call Distribution phone system, Workforce Management system, and other appropriate applications.… more
- Aspen Dental (Phoenix, AZ)
- …Eastern Time) M-F with some overtime on weekends as needed. As part of the workforce management team, you'll leverage data to help optimize staffing to maximize ... will utilize your experience to implement best practices in workforce management to ensure consistent procedures and...staff efficiency * Manage the back-end administration for the WFM system and identify any gaps or new functionality… more
- Penn Medicine (Philadelphia, PA)
- …+ Produce weekly agent schedules for all scheduling groups utilizing the Avaya/Verint Workforce Management ( WFM ) system. + Manage and maintain agent ... day. Are you living your life's work? **Job Title:** Workforce Analyst **Department:** Workforce Planning... will provide the following functions using the Avaya/Verint Workforce Management software: Forecasting across all channels.… more
- LifePoint Health (Brentwood, TN)
- *Sr Workforce Absence Management Analyst *...teams to support the implementation and optimization of the Workforce Management ( WFM ) absence ... where employees find purpose and fulfillment. * *What you'll do:** The Senior Workforce Absence Management Analyst plays a vital role in analyzing absence … more
- Randstad US (Framingham, MA)
- senior business analyst - workforce management systems. + framingham , massachusetts (remote) + posted august 26, 2024 **job details** summary + $60 - $70 ... where applicable. Required Skills and Qualifications: + Workforce Management Experience: Extensive experience with UKG WFM platforms, specifically… more
- Stanford Health Care (Newark, CA)
- …and Aspect preferred + Experience in capacity planning, utilization and workforce management analysis preferred **Required Knowledge, Skills and Abilities** ... a Stanford Health Care job.** **A Brief Overview** Assist in workforce planning activities including production of reports and monitoring/adjusting staffing… more
- Walmart (San Bruno, CA)
- …role in optimizing our contact center operations through real-time analytics and workforce management strategies. You will analyze complex data sets, monitor ... Description:** We are seeking a highly skilled Senior RTA Analyst - WFM to join our Seller...solutions and data systems to support real-time analytics and workforce management initiatives. + Manage, and audit… more
- Healthfirst (AZ)
- …the established escalation process. + Ensure that established Operations, Human Resources, and Workforce Management policies are adhered to with regard to Call ... and formulas, and utilizing/interpreting pivot tables. + Working knowledge in a Workforce Management software monitoring real time statistics. + Working… more
- Randstad US (Beaverton, OR)
- …and best practice + 5 years analytics/reporting experience + Experience working with workforce management ( WFM ) systems and/or labor budgeting tools + ... global labor planning analyst . + beaverton , oregon + posted 4...high degree of independence while managing upward communication to management + Demonstrated ability to complete quantitative and qualitative… more
- DISH Network (Englewood, CO)
- …Familiar with GSuite products + SQL experience + Previous Workforce Management experience (real-time or scheduling preferably) + WFM software experience ... artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Consistent with this commitment, DISH… more
- Wells Fargo (Charlotte, NC)
- …military experience, education **Desired Qualifications:** + Expert knowledge on working with workforce management software/tools- Alvaria WFM or Verint ... basis. + Knowledge and understanding of workforce management software packages including Alvaria WFM /Verint ...Analyst will own the End to End of Workforce Management processes across several Client and… more