- Amazon (Seattle, WA)
- …services for new product and global store launches. He/She will be part of global workforce management team ( WFM ) and works with Business, Product, Machine ... buyer satisfaction. We need a passionate and innovative Program Manager who will lead initiatives focused on expanding our...enable steady flow of communication between Business/Product teams and WFM . - Work with WFM Site teams… more
- BJs Wholesale Club (Marlborough, MA)
- …*eligibility requirements vary by position **medical plans vary by location The Sr Analyst of Workforce Management ( WFM ) will manage all aspects of the labor ... They will report directly to the Capacity and Labor Manager , who over sees all WFM related...delivery. Major Tasks, Responsibilities, and Key Accountabilities + Utilize workforce management software to forecast workload, schedule… more
- CVS Health (Tallahassee, FL)
- …and Back-Office Workforce Management + Demonstrated experienced in utilizing workforce management ( WFM ) software, including NICE IEX, five9, and ... more personal, convenient and affordable. **Position Summary** The Senior Manager , Contact Center WFM Scheduling & RTA...defects. **Required Qualifications** + 5+ years of experience in Workforce Management or Demand Planning & Scheduling… more
- Chewy (Boston, MA)
- …will serve as the domain expert and HRIS point of contact for the **UKG Pro Workforce Management ( WFM ) Time & Attendance** platform. This role will support ... **Our Opportunity:** Chewy is looking for a **Solutions Manager ** to join our HR Operations Team! In...UKG experience, including a deep knowledge of **UKG Pro WFM ** and the Advanced Scheduler module + Boomi certification… more
- DISH Network (Englewood, CO)
- …and providing support to our field agents. **Job Duties and Responsibilities** The Workforce Management Team ( WFM ) within the Customer Experience ... for in the forecasting and capacity plans + Lead WFM review meetings with management and executives...Working knowledge of Calabrio, Aspect, NICE, or any other workforce management software + Ability to assist… more
- Clean Harbors (Norwell, MA)
- …experience and 5 years working with UKG Workforce Central (WFC) or UKG Pro Workforce Management ( WFM ) + Expertise working in the following modules in the ... The **Senior Developer** (UKG Pro WFM ) is responsible for leading Kronos projects and...Activities + Devices + Attestation + Knowledge of UKG Workforce Integration Manager (WIM) and/or Dell Boomi… more
- TTEC (Columbus, OH)
- …survey the landscape for what's ahead and support the business. You'll report to the Manager of WFM . You'll impact the business, the teams you support and the ... career with TTEC's award-winning employment experience. As a Specialist, WFM Real Time Analyst - Temporary working remotely in...with to reach for amazing + Bring your time management and organizational skills to manage multiple, complex, on‐going… more
- TravelCenters of America (Westlake, OH)
- …success of WFM strategies and system initiatives. + Mentor and develop the Workforce Management Manager and wider team, fostering a culture of ... company and shaping TA's future. **Summary** The Vice President, Workforce Management Strategy plays a pivotal leadership...the Head of Operations, they will oversee the entire WFM team (4 direct reports and 4 indirect), ensuring… more
- Chewy (Bellevue, WA)
- …excels at building engaging teams and improving operational efficiency through outstanding Workforce Management ( WFM ). This dynamic, goal-oriented individual ... **Our Opportunity:** Chewy is seeking a Manager of Workforce Analytics to join...Operating Principles. **What You'll Need:** + 3+ years of workforce management experience, including at least 2… more
- Humana (Columbus, OH)
- …This position requires analysis of call center workload and schedule generation utilizing workforce management software to ensure effective and efficient use of ... caring community and help us put health first** The WFM Analyst - Scheduling will manage all scheduling processes...systems and initiatives and how they interact with a Workforce Management solution system + Exercises judgment… more
- The Walt Disney Company (San Antonio, TX)
- …Contact Center NICE/IEX Infrastructure Manager is to supervise and optimize the workforce management ( WFM ) processes within the contact center. This ... adherence. + Work closely with other departments to align workforce management practices with organizational goals. +...management team to align the configuration of the WFM platform with the strategic plan for a centralized… more
- Chipotle Mexican Grill (Columbus, OH)
- …mission to make better food accessible to everyone. **THE OPPORTUNITY** As the Senior Manager , Workforce Management & Payroll Technology, you will be ... of strategies, technology blueprints, logical designs, and perspectives for the workforce management domain- including core infrastructure, platform, solution,… more
- Penske (Reading, PA)
- …PJ500 **Keywords:** Society of Workforce Planning Professionals (SWPP), Strategic Workforce Planning, Scheduling, Employee Workforce Management , Data ... **Position Summary:** Penske seeks an experienced Workforce Planning Professional at the Manager /Leader Level to lead large-scale field initiatives to deliver… more
- Baylor Scott & White Health (Temple, TX)
- **JOB SUMMARY** The Workforce Management ( WFM ) Scheduler 1 is accountable for real-time monitoring of the Contact Center Specialists to ensure schedule ... + Examines real-time call trends and escalates to the Workforce Manager at thresholds. + Monitors Key...or equivalent experience is preferred. + Prior experience with workforce management tools, such as NICE or… more
- SitusAMC (Columbus, OH)
- …be responsible for managing and resolving technical issues related to our Workforce Management Software and hardware. This role involves monitoring, ... provides user training, and contributes to ongoing improvements in WFM processes and technologies to optimize workforce ...Experience managing an ITSM tool like Ivanti + Queue management and meeting SLA's + Trusted with elevated Access… more
- Amazon (Redmond, WA)
- …and workforce capacity, also with the ability to learn new workforce management methodologies, process mapping, and optimization techniques and make data ... without reliable connectivity. We are looking for a talented Workforce & Capacity Program Manager who is...well as real time adjustments as needed. . Identify/Implement workforce management tools and technology enablers that… more
- Stanford Health Care (Newark, CA)
- …and Aspect preferred + Experience in capacity planning, utilization and workforce management analysis preferred **Required Knowledge, Skills and Abilities** ... Stanford Health Care job.** **A Brief Overview** Assist in workforce planning activities including production of reports and monitoring/adjusting...+ Generate & publish schedules; + Adjust Forecast in WFM ; + Assist Manager with analysis of… more
- UKG (Ultimate Kronos Group) (MA)
- …that's used by millions of global employees each month within our human capital management and workforce management applications. This will include ongoing ... world. We have a great opportunity for a Senior Manager of Product Management to lead a...decisions and priorities * Functional and technical knowledge of Workforce Management and Human Capital Management… more
- Whole Foods Market (Austin, TX)
- …steward and global advocate to Store Support and Retail Operations, Workforce Planning and/or Supply Chain. + Act independently to leverage cross-functional ... Development Team, Tech, etc.). + Continually improve Accounting & Financial management processes to most effectively meet the organization's growth projections. +… more
- UKG (Ultimate Kronos Group) (Somerville, NJ)
- …engaged and experienced software engineering manager to lead a team in the Workforce Management ( WFM ) domain, working on developing software to enhance ... purpose is people (TM) . Our HR, payroll, and workforce management solutions help organizations unlock happier...of Software Engineers to develop new features for our WFM platform. Our principles are trust in the foundation… more
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