- MetLife (Bridgewater, NJ)
- …Management, Vendor WFM Support) * Delivers accurate interval/daily/monthly forecasts to position call center partners for success * Manage all scheduling ... for office meetings Key Responsibilities * Executes the strategic Workforce Management business plan for all GCSO call...aspects, including generation and maintenance, for call center teams * Oversees real-time, intraday… more
- Mass Markets (Savannah, GA)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- State of Massachusetts (Everett, MA)
- …engaged. We encourage you to apply and identify your strengths in these areas. The Call Center Representative is an integral part of the Office of Educator ... "ticket" notifications, and requests for Licensure stakeholders and districts. The Call Center Representative utilizes organizational and communication skills,… more
- Stanford Health Care (Newark, CA)
- …Supports the Workforce Optimization Manager and ECC Operations in managing workforce planning activities and teams which provide long and short term ... **Required Knowledge, Skills and Abilities** + Excellent technical skills and understanding of call center technologies (ie, Avaya, CMS, Simon, WFM, etc.) +… more
- Penn Medicine (Philadelphia, PA)
- …foster transparency in PMAC + Industry Expertise: Keeps abreast of new trends in Workforce Management, call center operations, Quality, and training + ... processes and execution ensuring the most efficient utilization of call center resources. The Manager will support...of key performance criteria + Data Analysis & Strategic Planning : Drive/manage change in workforce Learning and… more
- Lancaster General Health (Lancaster, PA)
- …on call **Job Description** Franklin & Marshall's Student Wellness Center seeks 058 FTE licensed behavioral counselor to provide outpatient therapy services ... M-F, 8:30 am - 4:30 pm with rotating on call hours. Counselor will be part of a collaborative...as well as medical providers at the Student Wellness Center , and provide individual as well as group therapy.… more
- Healthfirst (NY)
- …optimal performance across multiple programs, sites and languages + Working experience with call center Workforce Management software such as Verint V15, ... channels + Identify, develop and/or implement workload distribution strategies across call center operations, optimizing both financial and resource allocation… more
- Deschutes County (Bend, OR)
- …This posting will be used to establish a pool of candidates for on call openings at the Stabilization Center . ABOUT THE DEPARTMENT: Deschutes County Health ... consultation, and crisis intervention. Services are provided at the Deschutes County Stabilization Center (DCSC). This is an on- call position. Our clinic is open… more
- Chewy (Richardson, TX)
- …business administration, finance, or statistics. + In Lieu of degree, minimum 3+ years call center Workforce Management experience in contact centers. + ... **Our Opportunity:** As a Workforce Management (WFM) Scheduling Sr Analyst you will...to make agile judgement data-based decisions on situations contact center performance results and variations to planning .… more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New ... serve as the population health strategist, and policy, and planning authority for the City of New York, while...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases… more
- Hackensack Meridian Health (Edison, NJ)
- …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst,** you will utilize workforce management ... best practices to provide tactical support and effective staff planning to deliver the appropriate level of service to...level of service to patients within the Patient Access Center (PAC) environment. Responsible for real time monitoring of… more
- Trinity Health (Newtown, PA)
- …during accreditation process afterhours and weekends. The requirement is 48 hours of on call on a weekend and 4 nights during the week- Monday- Friday 5p-8a. **St. ... when needed.** **The requirement is 48 hours of on call on a weekend and 4 nights during the...monitoring technology and 24/7 access to our Virtual Care Center RNs. **Contingent Hospice RN Case Manager position summary**… more
- The City of Houston (Houston, TX)
- …the strategy / plan. + A minimum of 5 years of experience in planning the buildout/expansion of a Data Center , including budget projections, floor layout, ... reports, and metrics. Responsible for ensuring that there is On- Call support and remote support as needed. Prioritize and...a manager's point of view do you have in planning the buildout/expansion of a Data Center ,… more
- Trinity Health (Baker City, OR)
- …ourselves on exceptional service and the highest quality of care. The Baker City Medical Center is now hiring for a part-time Sterile Processing Tech to join our OR ... day one. + Benefits for your future include retirement planning and matching, college savings plans for your family,...IBM Watson Health; + The region's most advanced Trauma Center (Level II); + Commission on Cancer Accredited Program… more
- Methodist Health System (Celina, TX)
- …direct and indirect patient care using the nursing process (assessment, planning , implementation, and evaluation). Directs and supervises other assigned team members ... eager to build a winning team Methodist Celina Medical Center is located on a 40+ acre campus just...in the country. We strive to have a diverse workforce that reflects the communities we serve. Methodist Health… more
- City of New York (New York, NY)
- …the role.** ADDITIONAL INFORMATION: - The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of...will participate in drills and exercises associated with the on- call EOC team; and may volunteer to assist with… more
- City of New York (New York, NY)
- …**PLEASE NOTE THE FOLLOWING: - The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of...will participate in drills and exercises associated with the on- call EOC team; and may volunteer to assist with… more
- State of Massachusetts (Boston, MA)
- …Excellent attendance and punctuality * Comfort working in a high volume and fast-paced call center environment * Ability to answer calls, inquiries, and requests ... diverse characteristics and experiences of every member of its workforce . We encourage an authentic workplace where colleagues show...to meet deadlines * Customer service training or previous call center experience, highly desired * Knowledge… more
- The County of Los Angeles (Los Angeles, CA)
- COMMUNITY CENTER SPECIALIST II Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/4792541) COMMUNITY CENTER SPECIALIST II Salary $65,911.68 - ... to Permanent County employees who currently hold the payroll title of Community Center Specialist IIand have passed their initial probationary period. FIRST DAY OF… more
- CVS Health (Buffalo Grove, IL)
- …Monitoring and supporting contact center technologies such as recording, reporting, workforce management and AI capabilities + Planning and executing changes ... Verint applications for call /desktop recording and quality management, contact center reporting, and workforce management + 2+ years experience supporting… more
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