- Ace Hardware Home Services (Alpharetta, GA)
- …energized by achieving and exceeding goals.Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Talk and hear, both in person and ... just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.Ace invests in every… more
- Massage Envy (Cumming, GA)
- …the goals of each serviceRecommend follow-up visits and additional services to help clients pursue their wellness goalsCulture & Support:Trained leadership that is ... caring community that strives to celebrate individuality and share knowledgeFront desk teams dedicated to scheduling appointments and upkeeping treatment roomsIf… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will ... be full-time and fully remote. **Responsibilities** The Remote Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran… more
- Robert Half Technology (Atlanta, GA)
- Description As a Tier I Help Desk Technician, you will be the first point of contact for end-users experiencing technical issues. You will provide basic to ... intermediate technical support, manage help desk tickets, and ensure prompt and effective resolution of user problems. Your role is crucial in maintaining smooth… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. Our perfect ... or equivalent certification preferred. 3+ years' experience in an IT Help Desk environment. An understanding of Active Directory (Account creation, password… more
- Marriott (Atlanta, GA)
- …inquiries via phone, email, or chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures a positive customer ... Management **JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical expert… more
- WSP USA (Atlanta, GA)
- …in IT support . **Assets:** + A high-school diploma with A+, Network Plus Help Desk Institute or related certifications. A Bachelor's Degree in Information ... but unified support structure consisting of a remote service desk , a self-service portal, and an onsite support team...apart:** + A very strong desire to serve and help others. + A patient and empathetic listener +… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a Help Desk Analyst I to join our team based in ATLANTA, Georgia. This role involves providing first-level technical support, ... IT systems. * Managing the processing of incoming calls to the Help Desk via telephone and e-mail to ensure courteous, timely, and effective resolution… more
- Insight Global (Atlanta, GA)
- Job Description A client of Insight Global is looking for an Sr. Help Desk Analyst to join their Desktop Support team. Most of this person's day will be spent ... providing corporate end user support to about 3,500 employees. This person will work through a queue of tickets for both face to face and remote in support. There will also be some physical and technical project work involved. This person should have strong… more
- PRGX (Atlanta, GA)
- …job results, learning new skills needed by the team and finding new ways to help the team. . Flexibility to work outside of regular business hours when necessary. ... WORK EXPERIENCE AND EDUCATION REQUIREMENTS: High school diploma or general education degree (GED); or 1 year IT support related experience and/or training; or equivalent combination of education and experience. Prefer minimum of 1 year of experience in an IT… more
- Robert Half Technology (Atlanta, GA)
- …Overflow ticket work - VMWare or other virtual environment experience, knowledge of AD, and added bonus if they have experience with Azure or O365 products. ... Requirements Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware Technology Doesn't Change the World, People Do.(R) Robert Half is the world's… more
- Robert Half Technology (Atlanta, GA)
- …Support to join our team in Atlanta, Georgia. This role involves overseeing the help desk /tech support level 3 and services team. The successful candidate will ... be responsible for the efficient operation of the help desk , ensuring top-notch customer service, and maintaining optimal performance of the tech support team.… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …coordination for the School of Medicine's Office of Information TechnologyServices' (SOMITS) Help Desk phone line and ServiceNow support ticketing system. + ... ADDITIONAL JOB DETAILS Incident Coordination: + Serve as primary SOM Help Desk phone support. + Provide incident coordination via ServiceNow. + Maintain… more
- Marriott (Atlanta, GA)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... customer service and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies all documentation that pertains to products… more
- Chick-fil-A (Atlanta, GA)
- …Earned a Bachelor's Degree in business or other related fields + 0-2+ years Help Desk /Call Center experience + Customer Service experience + Hospitality and/or ... amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach… more
- Chick-fil-A (Atlanta, GA)
- …+ Bachelor's degree in Finance, Business or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality and/or ... Support Now is an essential sub-department of Field Operations. The Chick-fil-A HELP Program provides support to our corporate users and quick-service restaurants by… more
- Chick-fil-A (Atlanta, GA)
- …Earned a Bachelor's Degree in business or other related fields + 0-2+ years Help Desk /Call Center experience + Customer Service experience + Hospitality and/or ... amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach… more
- Robert Half Technology (Atlanta, GA)
- …customer satisfaction through effective service delivery management * Utilize CRM and help desk software to manage customer interactions and service delivery ... Manager software. * Proficiency in using Ticketing System and managing Service Desk Tickets, Trouble Tickets, and Support Tickets. * Knowledge of MSP430 is… more
- Marriott (Atlanta, GA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... of systems functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to support and training of… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality ... Information Systems, Business, Marketing Degree or related field Job FunctionHelp Desk Position TypeEntry-Level Requisition ID2024-16282 Posting Location :… more
