- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact? Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use ... Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user...data, applicable bargaining agreement (if any), or other law. \# Remote REQNUMBER: R-00137575 All qualified applicants will receive consideration… more
- Marriott (Washington, DC)
- …inquiries via phone, email, or chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures a positive customer ... SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst ...commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... Management, Workstation Imaging/Reimaging + Mobile Device Management (Provision, Reset, Remote Wiping) + Printer Support (Setup, Toner/Parts Replacement, Queue… more
- NuAxis Innovations (Reston, VA)
- **Call Center Analyst - HR Desk ** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...**Job Summary:** This role is largely responsible for providing remote customer support for Federal Government systems and applications.… more
- Carrington (Washington, DC)
- …amazing team and work remote , prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- Intuit (Washington, DC)
- …high tech environment then this is the place for you! The role of Desktop Support Analyst 2 is to help employees with all facets of the corporate computing ... environment. The Desktop Support Analyst must combine an understanding of Macintosh & Windows...community. What you'll bring + 3-5 years of Service Desk and Desktop Support experience for both PC and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** BI Full 6C (T4) **Job Family:** Systems Analysis **Skills:** IT Help Desk ,Salesforce Platform,Workflow Management **Experience:** 3 + years of ... related experience **US Citizenship Required:** Yes **Job Description:** **Salesforce Program Analyst - Remote ** Discover a career that is challenging,… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... currently looking for a talented and self-motivated Junior Systems Analyst with the ability to work in a challenging,...Testing Responsibilities include: + Assist the team with taking help desk calls, emails, and support to… more
- Marriott (Washington, DC)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... member of the IT Service Delivery organization, the support analyst provides first level hotel operations, functional, and technical...and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies… more
- Serco (Arlington, VA)
- …position and will require you to be 'onsite' some days and allow for remote work on other days (based on customer requirements). Successful applicants will reside in ... area, or Tidewater area of Virginia.** The Operations Research Analyst will report to the Director for Analytics, Cyber,...for "hybrid" work that will be both onsite and remote in one of our target areas (National Capital… more
- ManTech (Mclean, VA)
- …4 years. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security by providing enterprise IT support for… more
- Koniag Government Services (Washington, DC)
- …Solutions, LLC,** a Koniag Government Services company, is seeking a Business System Analyst with a Secret Clearance to support KDS and our government customer in ... 3 days on-site at Fort McNair and two days remote .** We offer competitive compensation and an extraordinary benefits...NECs to facilitate resolution of issues. + Support service desk management by monitoring and managing communication channels to… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...on a team of IT support professionals responsible for remote incident response. In this role, you will use… more
- Serco (Arlington, VA)
- **Position Description** As a Business Process Analyst , you will support the Department of the Navy (DON) Process Improvement Office (PIO). **ACTIVE SECRET SECURITY ... days per week; three (3) days per week are remote work.** **In this role you will:** + Review,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Serco (Arlington, VA)
- …at the Pentagon two (2) days per week; three (3) days per week are remote work.** **In this role, you will:** + Black Belt Certification from reputable certifying ... days per week; three (3) days per week is remote work. **Qualifications** **To be successful in this roll,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- DLA Piper (Washington, DC)
- …from or providing support to multiple regional managers simultaneously. This position is remote and may require work across various time zones and may require ... needs of assigned region. **Location** This position can be remote . Candidates may be required on occasion to visit...regional territory. + Be the Subject Matter Expert to help provide legal billing surge support for several regional… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …Platform applications 3) provide O&M services to the OHCE SPO cloud environment, including Help Desk /User Support and 4) develop and provide training for SOP ... for the OHCE clients and work with the Business Analyst and the SharePoint Development Team to meet the...requirements. + Address and resolve user inquiries/issues logged through Help Desk . + Conduct monthly 1-1 sessions… more
- Marriott (Washington, DC)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... all supported activities. + Create, manage, and monitor ongoing support training for analyst 's and coordinating training with other groups as needed. + Serve as… more
- Cherry Bekaert (Tysons Corner, VA)
- …objects within HubSpot, ensuring seamless data flow and integration. + Assist with Help Desk tickets to ensure best-in-class for marketing and sales team ... field questions, troubleshoot issues, and resolve problems. + Work closely with Data Analyst to develop and maintain dashboards and reports to track key performance… more