- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- General Dynamics Information Technology (Washington, DC)
- …of Homeland Security (DHS). This position will report directly to the Service Desk Manager or a Shift Lead . In order to more effectively achieve its ... Yes **Job Description:** + GDIT is seeking a Help Desk Specialist for 24x7x365 service desk...- 7:30am Friday - Tuesday and candidate must work onsite .** **The work location is near Gallery Place Metro… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution in… more
- System One (Bethesda, MD)
- …of a Federal IT Service Desk . We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team. As the IT ... Service Desk Tower Lead , you will be responsible...v3 or v4 Foundation Certified (or HDI Manager Level) onsite with a minimum of 10 years of experience… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will...Level: Active Top Secret + Location: Downtown DC; 100% onsite \#GDITpriority The likely salary range for this position… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk … more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** BI Full 6C (T4) **Job Family:** Help Desk **Skills:** Customer Service ,Microsoft Office,Remote Desktops,Technical Support,Troubleshooting ... understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. **Job Responsibilities:**… more
- Leidos (Washington, DC)
- … Desk management staff located off site to ensure seamless handoffs between the Service Desk agents and the onsite staff. Additionally, this person is ... a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves...+ Establish a meeting rhythm with the customer End-User Service lead on a weekly basis at… more
- Deltek Systems (Herndon, VA)
- …steps, and resolution. + Promote processes that support the ITIL methodology, within the service desk team. + Enhance Service Desk operations ... the development and implementation strategies, processes and procedures related to the IT Service Desk . + Manage and support the maintenance of audio-visual… more
- RTX Corporation (Arlington, VA)
- …assists with vendor release management by coordinating days, times, change tickets and service desk information. + Accountable for testing new functionality and ... Suite 2300, Arlington, VA, 22209 USA Position Role Type: Onsite RTX Corporation is an Aerospace and Defense company...where changes need to be made, including impact to service . + Ensures video is available by ensuring patches… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... this position is for you!As the Business Transformation (BT) Lead /Business Process Reengineering (BPR)/Continuous Process Improvement (CPI) Six Sigma...region (NCR) and be available to commit to work onsite at the Pentagon two (2) days per week;… more
- H&R Block (Arlington, VA)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... **:** + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to...wide degree of creativity and latitude is expected. May lead and guide the work of others. In this… more
- Epsilon, Inc (Manassas, VA)
- …and 401(k) with immediate contribution. **Where you'll work:** You will be working onsite in Manassas, VA. **An average day:** As Network Systems Architect | Epsilon ... Solutions Architect, you will lead and oversee the life cycle for planning, building,...flow diagrams, SOPs for each classified network and major service . + Monitor systems to ensure they meet both… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a hybrid position and will require you to be ' onsite ' some days and allow for remote work on...roles such as individual contributor, team member, and project lead . You will interface with customers on a regular… more
- Robert Half Office Team (Falls Church, VA)
- …recommendations on event development based on business group needs. * Manage front desk operations, ensuring memorable service to clientele attending meetings. * ... coordinating with internal and external partners, and ensuring high-level on-site service . Looking for someone ASAP! Prior event planning/ conference support… more
- Leidos (Washington, DC)
- …of IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, workstation engineering and ... The person selected for this position will help to lead a team performing custom Oracle application development, custom...the CRM customer. **This position is required to be onsite 2 days a week in Washington, DC metro… more
- THOR Solutions, LLC (Washington, DC)
- …Product Support Manager (PSM) for HM&E Systems Sustainment efforts. + Lead efforts to develop/maintain HM&E System Sustainment policies and processes, communication ... Analysis (BCA), etc. + Act as a primary interface between the platform "in- service " and "new construction" programs, working closely with both teams to advocate for… more
- THOR Solutions, LLC (Arlington, VA)
- …and internal controls to ensure compliance with GAAP and government regulations. + Lead the preparation and submission of DCAA rate proposals and negotiations. + ... and financial management. Location: Hybrid. Anticipated to require 2-3 days/week onsite at the THOR office in Shirlington/Arlington, VA while the remainder… more