- Artera (Atlanta, GA)
- IT Help Desk Associate Summary Title:IT Help Desk Associate ID:1623 Location:Atlanta, GA Department:Information Technology More about this job > ... Description Job Description: We are seeking a highly skilled and motivated IT Help Desk Associate to join our team and provide onsite technical support to our… more
- Robert Half Technology (Atlanta, GA)
- Description As a Tier I Help Desk Technician, you will be the first point of contact for end-users experiencing technical issues. You will provide basic to ... intermediate technical support, manage help desk tickets, and ensure prompt and effective resolution of user problems. Your role is crucial in maintaining smooth… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. Our perfect ... or equivalent certification preferred. 3+ years' experience in an IT Help Desk environment. An understanding of Active Directory (Account creation, password… more
- Marriott (Atlanta, GA)
- …inquiries via phone, email, or chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures a positive customer ... Management **JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical expert… more
- WSP USA (Atlanta, GA)
- …in IT support . **Assets:** + A high-school diploma with A+, Network Plus Help Desk Institute or related certifications. A Bachelor's Degree in Information ... but unified support structure consisting of a remote service desk , a self-service portal, and an onsite support team...apart:** + A very strong desire to serve and help others. + A patient and empathetic listener +… more
- Robert Half Technology (Atlanta, GA)
- Description The Tier 2 Help Desk Technician will play a critical role in providing advanced technical support to our clients. This position requires a deep ... of customer satisfaction Requirements Proven experience as a Tier 2 Help Desk Technician or similar role. In-depth knowledge of Active Directory, including… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a Help Desk Analyst I to join our team based in ATLANTA, Georgia. This role involves providing first-level technical support, ... IT systems. * Managing the processing of incoming calls to the Help Desk via telephone and e-mail to ensure courteous, timely, and effective resolution… more
- Robert Half Technology (Atlanta, GA)
- Description We are offering a contract to permanent employment opportunity for a Help Desk Analyst II to join our team. Based onsite in Atlanta, Georgia, this ... role involves providing global IT support, with a focus on laptop setup and support. Responsibilities: * Setting up and configuring laptops for global employees * Collaborating with the detail oriented services team in managing global incident tickets *… more
- Insight Global (Atlanta, GA)
- Job Description A client of Insight Global is looking for an Sr. Help Desk Analyst to join their Desktop Support team. Most of this person's day will be spent ... providing corporate end user support to about 3,500 employees. This person will work through a queue of tickets for both face to face and remote in support. There will also be some physical and technical project work involved. This person should have strong… more
- DLA Piper (Atlanta, GA)
- …group. Nights and Weekend initial calls will be routed through internal IT Help Desk for secondary referral to rotational weekend duty operational manager. ... 5x12 Service group. + Sets priorities, provides support and direction to Help Desk staff. Oversees the onboarding and + Professional development and training of… more
- PRGX (Atlanta, GA)
- …job results, learning new skills needed by the team and finding new ways to help the team. . Flexibility to work outside of regular business hours when necessary. ... WORK EXPERIENCE AND EDUCATION REQUIREMENTS: High school diploma or general education degree (GED); or 1 year IT support related experience and/or training; or equivalent combination of education and experience. Prefer minimum of 1 year of experience in an IT… more
- Robert Half Technology (Atlanta, GA)
- …Overflow ticket work - VMWare or other virtual environment experience, knowledge of AD, and added bonus if they have experience with Azure or O365 products. ... Requirements Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware Technology Doesn't Change the World, People Do.(R) Robert Half is the world's… more
- Robert Half Technology (Atlanta, GA)
- …Support to join our team in Atlanta, Georgia. This role involves overseeing the help desk /tech support level 3 and services team. The successful candidate will ... be responsible for the efficient operation of the help desk , ensuring top-notch customer service, and maintaining optimal performance of the tech support team.… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …coordination for the School of Medicine's Office of Information TechnologyServices' (SOMITS) Help Desk phone line and ServiceNow support ticketing system. + ... ADDITIONAL JOB DETAILS Incident Coordination: + Serve as primary SOM Help Desk phone support. + Provide incident coordination via ServiceNow. + Maintain… more
- Marriott (Atlanta, GA)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... customer service and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies all documentation that pertains to products… more
- Chick-fil-A (Atlanta, GA)
- …Earned a Bachelor's Degree in business or other related fields + 0-2+ years Help Desk /Call Center experience + Customer Service experience + Hospitality and/or ... amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach… more
- Chick-fil-A (Atlanta, GA)
- …Earned a Bachelor's Degree in business or other related fields + 0-2+ years Help Desk /Call Center experience + Customer Service experience + Hospitality and/or ... amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach… more
- Randstad US (Atlanta, GA)
- …of related activities. + Provide and maintain related knowledge base articles for designated help desk software. + Provide support for the new Point of Sale ... system that a need is developed for, using the designated support desk software. + Provide and maintain documentation regarding system configuration, maintenance… more
- Insight Global (Atlanta, GA)
- …of related activities. - Provide and maintain related knowledge base articles for designated help desk software. - Provide support for the new Point of Sale ... system that a need is developed for, using the designated support desk software. - Provide and maintain documentation regarding system configuration, maintenance… more
- Chick-fil-A (Atlanta, GA)
- …experience + Leadership position leading team(s) + Customer service experience + Help Desk /Call Center leadership experience, a plus + Hospitality and/or ... 10% Required Level of Education Bachelor's Degree Job FunctionHelp Desk Position TypeExperienced Professionals Requisition ID2024-17238 Posting Location :… more