- Merck & Co. (Austin, TX)
- …Team process improvements. Manage US Market accounts in services and support .Ensure excellent customer satisfaction by building websites, successful digital ... related to mobile listings, Apps feedback and compliance.Manage vulnerability and technical scanning of mobility applications and ensure applications meet required … more
- Merck & Co. (Austin, TX)
- …of hands-on experience in continuous network infrastructure delivery, deployments, or support for mid to large organizations. Technical proficiency in Network ... Services Product Line. This position will work closely with the other Product Technical teams within Network and Collaboration Services to align the team's efforts… more
- CAI (Austin, TX)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- ThermoFisher Scientific (Austin, TX)
- …participate in Training, Mentoring, and Shadowing rotations across all service functions ( Customer Service , Technical Support , Depot Repair, Field ... electrical, radiation, automotive, mechanical, military, mining, clean energy, etc. + Customer Service experience **Knowledge, Skills, Abilities** The knowledge,… more
- ServiceNow, Inc. (Austin, TX)
- …certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the ... best practices in technical design and field service management workflows. Pre-Sales Support + Partner...a technical expert passionate about driving field service transformation and customer service … more
- Danaher Corporation (Austin, TX)
- …lives with diagnostic tools that address the world's biggest health challenges. The Customer Technical Support Specialist-Lab Automation for Beckman Coulter ... support organization. This position is part of the Customer Technical Support Organization located...etc. + 1-3 years in customer -facing field service and or phone support troubleshooting At… more
- System One (Austin, TX)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - ... client communications to ensure customer satisfaction and support with any service -related issues that result...customer service . Outstanding customer service encompasses everything from performing the technical ,… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- ASSA ABLOY (Austin, TX)
- …Attend product team meetings to represent the customer and Technical Support to include product issue triage, service pack planning, and new product ... Texas (Austin - Center Ridge Dr.) More (1) - Customer Service & Contact Center Operations -...Must possess a minimum of three years' experience in technical service and product support ,… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Johnson Matthey (Austin, TX)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Austin, TX)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- ServiceNow, Inc. (Austin, TX)
- …advisory, implementation, and configuration work for ServiceNow Customer Service products. Key Responsibilities: + Provide technical leadership to ... develop, and manage high-performing experts who consult, implement, and configure ServiceNow Customer Service Delivery products. + Support Sales Teams… more
- Amazon (Austin, TX)
- …- Quickly develop a SME level of product knowledge - Provide remote technical support for escalated issues involving industrial automation systems - Assist ... customer feedback and using that feedback to improve service . You are expected to be able to work...efficiently Preferred Qualifications - Previous experience in a remote technical support role, providing guidance and troubleshooting… more
- Amazon (Austin, TX)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic ... the Customer Engagement Technology (CET) team within Customer Service is to create earth's best... issue at the first contact and improve our customer and associate experiences. You will navigate technical… more
- Sutherland Global Services (Austin, TX)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... **Requirements:** + At least one year of experience using Linux in a technical support /help desk environment, with demonstrated knowledge of Windows or Linux… more
- Humana (Austin, TX)
- …The Data Manager 2 works independently for requirements gathering and technical support and requires excellent customer service skills. You will have ... including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs **Use your… more
- Red Hat (Austin, TX)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... for the Red Hat infrastructure portfolio. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- ServiceNow, Inc. (Austin, TX)
- …such as 3GPP, TMF, MEF, etc. + Vast experience with leading Customer Service software/platform implementations (Salesforce, Zendesk, Remedy, Blue Planet, ... to dream big makes for great candidates. This Telecommunications Technical Lead works in the Customer &...the first 90 days: + Certified Implementation Specialist - Customer Service Management + Telecom, Media &… more
- ServiceNow, Inc. (Austin, TX)
- …brings architectural guidance, business acumen in the financial services industry ( Customer Service , Call Center, Information Technology, Banking and Insurance ... to be laser-focused on solving for the most relevant customer challenges - providing support during sales...the first 90 days: + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist… more
