- Robert Half Technology (Daniels, MD)
- Description We are offering a contract employment opportunity for a Help Desk Analyst in Daniels, Maryland. This role is within the tech industry and will ... on providing Tier 1 and Tier 2 support, troubleshooting hardware, and providing remote desktop support. The successful candidate will be proficient in Service … more
- Marriott (Annapolis, MD)
- …inquiries via phone, email, or chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures a positive customer ... SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst ...commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is… more
- Carrington (Owings Mills, MD)
- …amazing team and work remote , prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- Marriott (Annapolis, MD)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... member of the IT Service Delivery organization, the support analyst provides first level hotel operations, functional, and technical...and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies… more
- TEKsystems (Cockeysville, MD)
- …support with DHCP/DNS. Along with slight SQL work and working with 3rd party vendors. Skills: help desk , help desk support, service desk , support, ... windows 7, office 365, Windows 10, active directory, troubleshooting Top Skills Details: help desk , help desk support,service desk ,support,customer… more
- Valvoline Global (Annapolis, MD)
- …the project and that the proper hand-offs occur with the technical support team, Help Desk , and assigned business unit(s). + Collaborate with project teams to ... Valvoline has a rewarding opportunity as a **IT Business Analyst I** . We whole-heartedly adopt a 'never idle'...a deep understanding of business processes and technology to help business partners achieve desired outcomes. In addition, this… more
- DLA Piper (Baltimore, MD)
- …from or providing support to multiple regional managers simultaneously. This position is remote and may require work across various time zones and may require ... needs of assigned region. **Location** This position can be remote . Candidates may be required on occasion to visit...regional territory. + Be the Subject Matter Expert to help provide legal billing surge support for several regional… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …Platform applications 3) provide O&M services to the OHCE SPO cloud environment, including Help Desk /User Support and 4) develop and provide training for SOP ... for the OHCE clients and work with the Business Analyst and the SharePoint Development Team to meet the...requirements. + Address and resolve user inquiries/issues logged through Help Desk . + Conduct monthly 1-1 sessions… more
- Marriott (Annapolis, MD)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... all supported activities. + Create, manage, and monitor ongoing support training for analyst 's and coordinating training with other groups as needed. + Serve as… more