- CAI (Annapolis, MD)
- …Number** R3771 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- TEKsystems (Columbia, MD)
- …across the network) 4. PDA devices Will be needed to work occasional weekends. Skills: Service , Desk , Analyst Top Skills Details: Service , Desk , ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call… more
- TEKsystems (Halethorpe, MD)
- …desktop, customer service oriented, customer experience, troubleshooting, Windows 10, Help desk support, Support, Service desk , Customer service , ... troubleshooting,remote support,remote desktop,customer service oriented,customer experience,troubleshooting,Windows 10,Help desk support,Support, Service desk ,Customer service… more
- TEKsystems (Halethorpe, MD)
- …diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call ... skills is needed The ideal candidate will have exceptional customer service skills, having the skills to take ownership of challenging situations… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- DCCA (Ellicott City, MD)
- Help Desk Analyst Location Ellicott City, MD Job Code 2297 # of Openings 1 Apply Now ... and benefits package. Visit our website at: www.dcca.com Help Desk Analyst Candidate must have or be...work independently when needed . Willingness to take a service -centered approach to development Desired Skills; . Minimum two… more
- Carrington (Owings Mills, MD)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- Insight Global (Belcamp, MD)
- …often necessary to support the varied roles of the end-user. The Desktop Support Analyst will be customer service driven and work closely with our clients ... Job Description The Desktop Support Analyst is responsible for resolving all tier-2 support...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1** to join our team ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... accounts, paid holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading… more
- Johns Hopkins University (Baltimore, MD)
- …School is seeking an experienced information technology professional with strong customer service skills for the position of **_Sr. Technical Support Analyst ._** ... classrooms and labs. Demonstrated ability to provide good customer service . Tasks range from simple to complex in nature...on hardware and software questions/issues by serving on Help Desk or support desk . + Keep current… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …a variety of projects * Will work with customers to coordinate the provision of Service Desk services and Monitoring services. * Meet with the customer to ... Trust/Other Required:** None **Job Family:** Functional Experts **Skills:** Communication,Customer Service ,Working Independently **Experience:** 15 + years of related experience… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Experience Requirements + High School diploma (or equivalent) + 3+ years help desk , customer service and support experience that includes solving IT hardware, ... Position Information Functional TitleField IT Support Analyst - Montgomery County, MD Recruitment Category TypeStandard... provides first and second-tier technology support and customer service in support of WSSC Water team members who… more
- Serco (Aberdeen Proving Ground, MD)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is seeking a mid-level management analyst to provide support to a General Staff...convey information across all organizational levels + Strong customer service focus Apply today to discover your place in… more
- Johns Hopkins University (Baltimore, MD)
- …Develop and submit requests for new subaward agreements, independent contractors, and service agreements. See requests through from start to finish. + Monitor ... sub-recipients invoicing, payment and assists in sub-recipient desk reviews and audits. + Complete the monthly reconciliation process to monitor expenditures on… more
- Johns Hopkins University (Baltimore, MD)
- …accounts. + Submit requests for new subaward agreements, independent contractors, and service agreements. See requests through from start to finish. + Monitor and ... set up sub-recipients, assist in sub-recipient desk reviews and audits. Process sub invoices for payment....including NIH, NSF, DOD. Classified Title: Grants & Contracts Analyst Role/Level/Range: ATP/03/PC Starting Salary Range: $53,800 - $94,400… more
- Johns Hopkins University (Baltimore, MD)
- …analysis. + Submit requests for new subaward agreements, independent contractors, and service agreements. See requests through from start to finish. + Monitor and ... set up sub-recipients, assist in sub-recipient desk reviews and audits. Process sub invoices for payment....NIH, NSF, DOD. Classified Title: Sr. Grants & Contracts Analyst Role/Level/Range: ATP/04/PD Starting Salary Range: $62,900 - $110,100… more
- Johns Hopkins University (Baltimore, MD)
- …Develop and submit requests for new subaward agreements, independent contractors, and service agreements. See requests through from start to finish. + Monitor ... sub-recipients invoicing, payment and assists in sub-recipient desk reviews and audits. + Complete the monthly reconciliation process to monitor expenditures on… more