- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- Crash Champions (Alsip, IL)
- …**.** **Perform other related duties as assigned** **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + ... company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than… more
- Insight Global (Chicago, IL)
- …an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position ... resolutions on behalf of our customers. * Provide exceptional customer service to all our internal and...performed, and actions taken to final resolution. * Assist Tier 2 / 3 Team Members on support… more
- Canon USA & Affiliates (Chicago, IL)
- …for developing, executing, and maintaining a strategic plan for each Tier 1 and Tier 2 customer in their account list. + Ensure sales objectives are ... the territory and is supported by sales specialists (RBMs), customer service and customer applications....current Canon customers and developing new customers within competitive Tier 1 and Tier 2 … more
- DLA Piper (Chicago, IL)
- …we can achieve. Together. **Summary** Responsible for ensuring an outstanding level of customer service by overseeing the daily activities of the Billing Help/ ... Works to find ways to quantify and improve Tier1 customer service for a large Legal Billing...escalation of incidents and requests to appropriate individuals, and Tier 2 resolver groups supporting Legal Billing… more
- Trane Technologies (Willowbrook, IL)
- …service contracts, sales and operational work flows, an eye for detail and superior customer service skills. + Must have a proven track record of leading, ... functions across the district such as management of the service agreement base, account management for smaller tier...contract performance analysis, renewal process and estimation of new service agreements. + Responsible for owning customer … more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies. ... sales targets. Identify key prospects and cultivate strong relationships with mid-market, tier 2 , independent advertising agencies and local media companies. … more
- Zurich NA (Schaumburg, IL)
- …+ Experience in hardware troubleshooting + Strong analytical skills + Excellent Customer service skills + Strong verbal and written communication skills ... but will also be tasked at providing guidance, direction, and documentation to the Level 2 ( tier two) team. The individual in this position will also be… more
- GovCIO (Chicago, IL)
- …+ Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS ... Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft Operating Systems +… more
- Pactiv Evergreen (Woodridge, IL)
- …of incidents and near misses, encourages a safety orientated culture throughout the facility + Lead Tier 2 , Tier 3 & Tier 4 meetings, ensuring standard ... for the operation of the facility including its financial results, customer delivery, safety, quality, equipment, inventory, labor, and productivity. They must… more
- Sinclair Broadcast Group (Chicago, IL)
- …selling to local Tier 3 dealerships is needed, and experience with regional Tier 2 associations is beneficial. Existing contacts within the auto industry are ... company capabilities + Collaborate with team members to ensure sales and service excellence for all owned accounts + Track revenue-generating activities within the… more
- CoreSite (Chicago, IL)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... currently hiring for the Day Shift: 6:00 am - 2 :30 pm Tuesday through Saturday A Tier ...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- S&P Global (Chicago, IL)
- …+ Ability to manage projects independently when required **Additional Preferred Qualifications:** + Customer service experience from any field is a plus! + ... as a hosted software or a fully outsourced managed service . **Responsibilities and Impact:** The Associate Director will manage...Senior Professional (EEO Job Group), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group), BSMGMT202. 2 -… more
- CoreSite (Chicago, IL)
- …operations, first-responder, fire watch, safety, trouble shooting, causality response, and customer service . CoreSite's Data Center Technicians gain working ... currently hiring for the swing shift: Sunday through Thursday 2 :00 PM - 10:30 PM A Tier ...or greater + 1+ years of experience in either customer service or security industry + Experience… more
- US Tech Solutions (Oak Brook, IL)
- …cabling, etc.) supplied by multiple vendors into a single unified network. Resolves Tier 2 localized high impact network problems. Escalates complex network ... connectivity issues to vendors or Tier 3 as required. Demonstrates a detailed knowledge of...arise. Good interpersonal skills and ability to provide excellent customer service . Strong communication skills and the… more
- Stantec (Chicago, IL)
- …Stantec.io is a unique digital team. We pride ourselves on being customer -obsessed and highly focused on Digital Engineering transformation. We apply predictive ... associated with cloud hosted services. + Proficiency in infrastructure, service , and application monitoring tools. + Exposure to Enterprise-level...incident management tickets in a timely manner ranging from Tier 1 through Tier 3 issues and… more
- CH Robinson (Chicago, IL)
- …your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll ... order statuses and initiates corrective measures during exceptions + Leverage Navisphere 2 .0, with demonstrated ability to create customer and supplier logins… more
- JB Hunt Transport (Melrose Park, IL)
- …limited to, day shifts, night shifts and/or weekend shifts. Primary job functions are to provide tier 2 level service , float and cover work in the event of ... **Qualifications:** **Minimum Qualification:** + 18 years of age with 1- 2 years of relevant experience + Must posses a...(bump cap, footwear-steel toed shoes, gloves, safety vest) + Customer service skills + Experience in material… more
- Crash Champions (Westmont, IL)
- …timely processing of invoices, payments, and vendor maintenance, as well as providing customer service . The role involves developing and implementing policies to ... operations of the Accounts Payable function, including invoice processing, payment processing, customer service , and KPI tracking. Monitor and analyze Accounts… more
- Walgreens (Woodridge, IL)
- …(as applicable and within company guidelines), driving new product introductions (including Tier A corporate launches), managing DSD service levels and ... region and vendors. **Job Responsibilities** + Responsible for supporting region specific customer , category and product strategies to drive sales and profit within… more