- System One (Chantilly, VA)
- IT Call Center Service Representative Junior role $35K to include PTO and holidays Location: Onsite - Chantilly, VA Clearance: Must be clearable and able ... schooling, training, internships, etc. Responsibilities: The main function of a call center /customer service specialist is to interact with customers to… more
- Transdev (Hyattsville, MD)
- …manuals, and documentation to ensure accuracy and relevance. + Assist in onboarding new call center hires, ensuring a smooth transition into their roles. + ... for developing and delivering training that empowers our customer service Agents to excel in delivering exceptional customer ...training programs. + Provide ongoing coaching and support to call center representatives to reinforce and sustain… more
- Fresenius Medical Center (Fairfax, VA)
- …accurate and timely documentation in defined CRM tool, including sales call information, market share information, demographics, and sales target reports. + ... Creates and executes an effective call plan. Utilizes all available data in pre-...needs. Utilizes customer focused selling skills in presentations and in- service activities. + Collaborates with MSL/MSS teams on educational… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of all ... + Training staff in the delivery of high-quality customer service , both via technical skill enhancement or soft skill...staff. Experience: + Minimum of three years' experience training call and control center staff, including program… more
- TEKsystems (Rockville, MD)
- …Details: Customer service ,insurance Additional Skills & Qualifications: * 1+ years of call center experience in a medical billing or medical insurance ... Description: JOB SUMMARY - The representative will provide all participants, local unions, providers,...call center environment or 1+ years of… more
- TEKsystems (Bethesda, MD)
- Healthcare Customer Service Representative 100% On-Site Contract to Potential Hire Job Description: + The Healthcare Customer Service Representatives will ... participants of local unions, providers, and vendors, excellent customer service . + Will field inbound calls lasting 1-30 minutes...Degree or equivalent experience required. + 1+ years of call center experience in a medical billing… more
- TEKsystems (Rockville, MD)
- …empathetic and efficient service . Additional Skills & Qualifications: + 1+ years of call center experience in a medical billing or medical insurance call ... Description: The representative will provide all participants, local unions, providers,...all participants, local unions, providers, vendors and other customer service representatives extraordinary service when he or… more
- Aerotek (Hanover, MD)
- **Overview:** **Aerotek has an immediate opening for an ONSITE Customer Service Representative (Intake Compliance Analyst) at the corporate office in Hanover, ... service experience required. + Prior insurance experience in claims and/or call center experience preferred. + Experience performing highly, independent,… more
- Highmark Health (Washington, DC)
- …+ Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. + ... + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS**… more
- Robert Half Office Team (Washington, DC)
- …Requirements * Proficiency in Microsoft Excel and Microsoft Word * Experience in a call center customer service environment * Proficient in answering inbound ... Description We are seeking a Customer Service Representative for a non-profit organization in Washington, District of Columbia. The role is focused on providing… more
- Sutherland Global Services (Washington, DC)
- …working in a high-volume call center environment as a customer service representative + Effective verbal and written communication skills + Strong typing ... & Specific Details + Information provided on the phone call + Routing Pathways + Self- Service Options + Assisting providers with education on available Self-… more
- Koniag Government Services (Chantilly, VA)
- …Government Services Company, is seeking an experienced and a dedicated **Customer Service Representative (CSR)** to support our government client in Chantilly, ... three weeks paid time off, and more. The **Customer Service Representatives (CSRs)** are responsible for answering inquiries in...using the provided CRM solution and other identified Contact Center (CC) technology + Speak and write using plain… more
- ABC Imaging (Arlington, VA)
- …Solution. Job Description We are currently seeking a proactive and experienced Customer Service Representative who has experience within a printing industry, who ... within the Print Industry + Experience working in a call center + Insides sales experience preferred...skills and attention to detail + Experience with enhancing service offerings + Good knowledge of how to increase… more
- Teksouth Corporation (Andrews AFB, MD)
- …facilitate documentation for DOHA claims. + Collaborate with the Air Force Financial Service Center (AFFSC) on manual travel/PCS vouchers and rectify rejected ... systems. + Experience with Wide Area Workflow WAWF. + Customer Service Representative (CSR) experience. **Skills:** Planning, Organization, Communication Skills,… more
- Amentum (Springfield, VA)
- Call Center Case Management Support Analyst I Amentum is a leading provider of enduring support for the essential missions of the US government, its allied ... at least one years' experience managing queues in a call center environment and be able to...to include uploading documents, responding to inquiries and customer service tickets. * Maintain communication with customers and immediately… more
- Randstad US (Rockville, MD)
- …and performing clerical tasks. Bring your 1+ years of medical insurance call center experience, proficiency in MS Office, and top-notch communication ... open enrollment representative . + rockville , maryland + posted 7...by Management * Other duties as assigned Skills + Call Center Support + Telephone Etiquette +… more
- Canon USA & Affiliates (Alexandria, VA)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... **CUSTOMER SERVICE ** . Insures total customer satisfaction through understanding of...client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary .… more
- Iron Mountain (Washington, DC)
- …If so, let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position responsible for growing ... all things digital at Iron Mountain, the Inside Sales Representative - Digital SMB drives the highest levels of...through Salesforce.com. + Be fully prepared on every sales call to be able to execute a sales plan.… more
- Navy Federal Credit Union (Merrifield, VA)
- …Effective verbal and written communication skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Nelnet (Washington, DC)
- …1. 1-3 years of experience creating/maintaining business relationships via telephone phone. 2. Customer service and call center experience a plus. 3. Proven ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...learn and work. The FACTS SIS International Inside Sales Representative I's primary focus is both to increase existing… more